Travelling from Brisbane Australia, delayed in Dallas so didn't arrive to the hotel til after midnight. Expedia had accepted my payment two months prior for a stay 1 to 6 May 2013. Unfortunately didn't forward payment to Hilton! Called Expedia who forwarded my call to a "dead" number. The Hilton was full! Races were on. Kieko the night clerk woke the boss and arranged a private driver to take me to another venue they arranged. Pick up the next morning back to Liberty Park. You're right, I'll never use Expedia again after leaving me half way 'round the world with no where to go and no assistance!
The Hilton however has become the one and only go to place to stay. Keiko went well above and beyond when faced with a very tired traveler. The staff, over subsequent days, could not have been more courteous and helpful and the venue itself was neat, clean, tidy and modern.
The area is quiet and safe in a very pretty part of greater Birmingham. Nearly had the hotel driver convinced we should try out his new boat for a few bass but he was needed at work so that adventure will have to wait.
There are less expensive venues in Birmingham, but none better value.
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- Also Known As:
- Hilton Garden Inn Birmingham Se/Liberty Park Hotel Birmingham
- Birmingham Hilton