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“Beautiful setting...needs staffing”

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Renaissance Birmingham Ross Bridge Golf Resort & Spa
Ranked #13 of 79 Hotels in Birmingham
Certificate of Excellence
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Beautiful setting...needs staffing”
Reviewed December 15, 2005

Just left. Had room 601 corner jr. suite...$425 a night. The suite was ok but not up to a $425 a night standard. Excellent bed and bath but the parlor had no window treatments the sun sets right on plasma rendering it useless until nightfall and no heat on parlor side! Outstanding views from this room though. The staff was about the worst I have seen. Upon check-in no offer of assistance for luggae or valet ($16 a day). Don't waste your money on club level the food is stale and most not fit for consumption. The bar in the club level is pay. Had one disagreement with room service and one with check out receptionist. They did not value my opinion and offered no adjustment of bill, just an I'm sorry. They have a bagpiper that plays at sunset, tries to play I should say. Overall a gorgeous, secluded, relaxing area and beautiful hotel going to waste due to a lack of service. It has a chance but needs help quickly. Would not go back unless staff improves.

  • Stayed December 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
9 Thank tipsung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 8, 2005

I just returned from a meeting at the Ross Bridge Resort and enjoyed all aspects of this new property. The sleeping rooms, meeting rooms and public areas were all a bit unusual in decor/design and terrific. The tranquil setting created a very peaceful atmosphere for both business and pleasure. Evenings around the firepits on the patio with the waterfall and mountains in the background were a great way to end the day. Complimentary use of the computers/internet along with free printing and photocopies were a blessing for the little things like printing boarding passes. Onsite Starbucks never hurts, either! We appreciated the ability to get on the elevator nearby the spa, salon and workout areas to the sleeping rooms without having to walk through public lobbies. The peaceful setting does require a car if you want to go anywhere other than the airport.

  • Stayed November 2005, traveled on business
    • Rooms
    • Cleanliness
    • Service
9 Thank Raingirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Birmingham Ross Bridge Golf Resort & Spa

Property: Renaissance Birmingham Ross Bridge Golf Resort & Spa
Address: 4000 Grand Ave, Birmingham, AL 35226-6201
Phone Number:
Location: United States > Alabama > Birmingham
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Birmingham
#12 Romantic Hotel in Birmingham
#12 Business Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Birmingham Ross Bridge Golf Resort & Spa 4*
Number of rooms: 259
Official Description (provided by the hotel):
Retreat to the beautiful rolling hills and experience one of the finest Birmingham, AL hotels. Secluded from every day cares, yet close to a vibrant city, Renaissance Birmingham Ross Bridge Golf Resort & Spa embodies comfortable sophistication and the casual elegance of a royal retreat. Our AAA Four-Diamond Birmingham golf resort's plush guest rooms include balconies overlooking stunning grounds, and a signature pool featuring enchanting waterfalls and fountains that will truly amaze you. Boasting the third-longest golf course in the world, the Robert Trent Jones Golf Trail course is highlighted by sweeping majestic views of the surrounding foothills. Stimulate your senses at the lavish 12,000-square-foot European spa located inside of our hotel. It is exclusively designed to ensure complete relaxation and tranquility. Experience our Birmingham, AL hotel’s luxury and discover a delightful escape at Renaissance Birmingham Ross Bridge Golf Resort & Spa. ... more   less 
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Also Known As:
Renaissance Ross Bridge Golf Resort And Spa
Renaissance Ross Bridge Golf Hotel Birmingham
Renaissance Ross Bridge Resort
Renaissance Ross Bridge Hotel
Renaissance Birmingham
Birmingham Renaissance

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