We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Service!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Westin Birmingham
Ranked #15 of 79 Hotels in Birmingham
GreenLeadersSilver level
Detroit, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Service!”
Reviewed January 31, 2014

If you are heading to Birmingham anytime soon I definitely recommend this hotel! The rooms are what you expect out of any Westin but the staff is what stands out. Gabriel Jenkins and Dominique White went above and beyond the call of duty during my entire stay to ensure I had everything I needed to feel comfortable -- even after the unexpected winter storm hit . I am a frequent traveler and I rarely write reviews --- but these two ladies fully embody the spirit of strong customer service.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TW52014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

439 reviews from our community

Traveler rating
    231
    122
    52
    16
    18
See reviews for
67
86
25
186
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Hoover, Alabama
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 14, 2014

I thoroughly enjoyed my stay at this newly built hotel. One of the nicest things about the hotel was how quiet it was on our floor. The hotel itself is very nice and decorated well. The hotel staff is very attentive. We were there for an event at the BJCC and the ease of getting there was wonderful. The bed was great. The shower is to die for. The only thing I can really think negative about it is the distance between parking in the deck and getting into the hotel. However, the alternative is to use valet parking. All in all, we will definitely be staying again.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Klr1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 5 Contributor
73 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed January 12, 2014 via mobile

This is a delightful find in the heart of Birmingham. Standard Westin heavenly beds :) The staff is wonderful with Southern charm. The restaurant is a Todd English type pub, and the room service was prompt and delicious. Too bad that I couldn't stay longer!

Stayed January 2014, traveled on business
Helpful?
Thank KangaTex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meridian, Mississippi
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 11, 2014

My family and I wanted a hotel we had not been to before when visiting Birmingham last December. We chose the Westin hotel in Birmingham. It's supposed to be an upscale contemporary hotel but did not live up to my expectation. It is nice and about average but the room we stayed in was not as clean. My sons brought along their toys and as soon as my 3 year old got down to play, he had hairs all over him. I called the front desk and told them about it. They apologized and said it would be taken care of but they never did. After the room was cleaned the next day, it seemed there were even more hairs to be found; not accepted at all.

Also, for the nightly rate charged, parking should be included but you have to pay for parking in the attached garage. There are no pay-per-view options for TV/entertainment and the channel line-up is a joke. Almost certain that we won't be staying there again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beeesam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level 4 Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 10, 2014

We stayed for two nights for the BBVA compass bowl. Check in did not go smoothly as they had lost my reservation.... despite the fact I had the reservation code. And I couldn't help but feel I was inconveniencing them based off the reception I had, not the other way around. From there, we got put into an average size/style room. They were very clean and modern, but I just had less of a luxury vibe compared to other Westins I had stayed in. The shower (only a shower in king rooms) was a "rain" shower and was very nice. We were on the 8th floor (I think there were only 10?) so that was nice to be a bit higher up.

The Todd English PUB was jumping (perhaps due to all the football fans) and had a fabulous selection of beer and ambiance- we loved it!! Speaking of, they handle the room service for the hotel. The first night we ordered an omlette on the late night menu, just save yourself the $25. However, after a long next day, we ordered room service for dinner and it was amazing. The mac & cheese, to die for!

All and all, I'd stay again if I went back and wanted to be in that area since it the newer hotel. The area is getting built out a bit and should have future places to eat and visit around it in the future.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kaileyann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
Level 4 Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 10, 2014

This is a brand new hotel and overall is a top flight business hotel. The rooms are spacious with top flight HD tvs, plenty of plugs and great beddings. The workout room is another story. there are only 6 fitness machines, and only one weight machine. At 630 am there was a line and likewise at 730. Given the number of rooms and the expected number of guests for business meetings, the workout room is woefully inadequate and under equipped. Business travelers are usually on a tight schedule and having to come back later to fit a work out in just does not work. This workout room would have been small for a hotel half this size. Hopefully management will find another spot and get more equipment to finish off what is otherwise a wonderful property.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank oskiwow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
Level 4 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 8, 2014

I recently stayed one night at The Westin Birmingham. It is a lovely hotel. Room was very clean and beds slept great. Front desk staff was exceptionally friendly. We had a late arrival and they were so helpful once we got there. It is also easy to find and in a great location near the civic center and not too far from the airport. Highly recommend this hotel when visiting Birmingham.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LyaChow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Birmingham hotels
0.5 mi away
Redmont Hotel Birmingham, Curio Collection by Hilton
0.4 mi away
Hampton Inn & Suites Birmingham Downtown - The Tutwiler
0.1 mi away
Sheraton Birmingham
Sheraton Birmingham
#31 of 79 in Birmingham
951 reviews
Show Prices
Show Prices
Show Prices
10.1 mi away
Hyatt Regency Birmingham - The Wynfrey Hotel
3.3 mi away
Grand Bohemian Hotel Mountain Brook, Autograph Collection
1.3 mi away
Courtyard Birmingham Downtown at UAB
Show Prices
Show Prices
Show Prices

Been to The Westin Birmingham? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Birmingham

Property: The Westin Birmingham
Address: 2221 Richard Arrington Jr Blvd N, Birmingham, AL 35203-1103
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #15 of 79 Hotels in Birmingham
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Birmingham 4*
Number of rooms: 294
Official Description (provided by the hotel):
The Westin Birmingham opens in January 2013. Our hotel is located in The Marketplace, an upscale dining and entertainment complex and is nearby several popular downtown destinations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Booking.com, Hotels.com, Orbitz, Agoda, TripOnline SA, Hotwire, Travelocity, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your The Westin Birmingham reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing