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“Definitely worthy of Westin name”

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The Westin Birmingham
Ranked #14 of 79 Hotels in Birmingham
GreenLeadersSilver level
Birmingham
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Definitely worthy of Westin name”
Reviewed February 25, 2013

Hubby and I stayed to check out the new hotel in town and celebrate Valentine's Day. The property itself is in pristine condition (due to the fact it's newly opened) - and all the guest areas are beautiful - the lobby was nicely decorated - great front desk staff, and lobby bartender was exceptionally helpful and made excellent cocktails.

Our room was on the 9th floor - all the room amenities you expect from a Westin - great bedding and bathroom - comfortable and good sized. Our view, however, was not anything I'd want to look at if you were staying for more than a night (it overlooked the air-conditioning machinery and another building across the street) - I'd ask for more of a city view - even if that meant looking at the freeway through town!.

Our only disappointment was the size of the pool area - the surrounding deck is nice enough with cabanas and there will be a bar outside - also some couch/lounge seating - BUT the size of the space and the actual size of the pool are TOO SMALL! Come on Westin - you could have claimed the top spot in town for this - but you didn't think big enough!

  • Stayed February 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank accurate_one
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark N, General Manager at The Westin Birmingham, responded to this review, February 26, 2013
Dear accurate_one,

Thank you for taking time to experience our newest Westin property and for writing a review about your stay. The popularity of the Westin brand seems to have been demonstrated during your stay, which included your enjoyable check-in process and the comfort of our Heavenly bed and beddings. We understand that the pool did not meet your expectations, but I am happy to hear that your overall experience was satisfactory. I appreciate the comments that you have shared with us and we certainly look forward to your return.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Brandon, Mississippi, United States
1 review
Reviewed February 21, 2013

Great place for business or family. The staff really makes the hotel and the building was very nice as well. My wife left something in the car that was valet parked and the attendant located the item and provided it with a smile. As a family we had several pieces of luggage and the attendant was so helpful. The kids did not like the food in the restaurant and the staff provided a solution that pleased my wife and kids. Great place to stay. Awesome.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark N, General Manager at The Westin Birmingham, responded to this review, February 25, 2013
Dear Michael H,

Thank you for providing such a wonderful review about the hotel and the individuals that made your time with us special. We hope to have the opportunity to make your stay special again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 20, 2013

We stayed here two nights this past weekend for a family event and we were pleasantly surprised with a gorgeous hotel. The entire staff was very professional and helpful; we were greeted by the Director of operations and made us feel welcome. My room was very clean as well as the guest areas. We had a drink at the bar and the bartender “Ralph” was awesome. We also went to the restaurant and the food was outstanding, the ambiance was unique. I will definitely go back to the Westin and I can say that is the best hotel I have stayed in Alabama.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alejandra T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark N, General Manager at The Westin Birmingham, responded to this review, February 25, 2013
Thank you Alejandra T for reviewing The Westin Birmingham.

I am happy to hear that your time with us was refreshing. Moreover, I am happy that our staff was able to make an indelible impression of professionalism and friendliness.

We look forward to having you (and your family) with us again.
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Atlanta
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 18, 2013 via mobile

Stayed here for one night with my husband, 4yo son, and 8 month old girl on the way back home to Atlanta. Gorgeous hotel lobby and beautifully decorated and spacious rooms! I definitely didn't feel like I was in Birmingham. They have a great restaurant downstairs which had plenty of choices for the entire family. The staff is very friendly and accommodating - and helped us out when we had a slight issue with the parking deck. Definitely will return here again!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank TraciJD05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark N, General Manager at The Westin Birmingham, responded to this review, February 19, 2013
Dear TraciJD05,

I am so happy to hear that you enjoyed your experience at our hotel. Our goal is to have you leave feeling better than when you've arrived, and it seems as though we've accomplished this. Thank you for posting a wonderful review.

We can’t wait to have you and your family join us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tuscaloosa, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 16, 2013

This hotel is brand new and right by the BJCC.The Sheraton was full and my child had an event she was going to at the civic center. We pulled up thinking wow this place is nice it's probably going to be extremely expensive or they are not going to have any rooms available.We were pleasantly surprised by getting the same rate as another place 2 miles away.The staff were all so extremely nice accomodating and welcoming with smiles and wonderful service. There were two guys in particular Mr. Willie Collins and a guy named Russel who stuck out because they were helpful with any of our needs and questions during our stay. Also, they have a cat walk going directly inside the civic center which was very nice with a weekend event going on and freezing weather, so we didnt have to go outside at all. I would definitely reccommend this place to anyone.

Room Tip: I did not go to the fitness center but Im sure its's top notch like everything else!
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  • Stayed January 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank steve h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark N, General Manager at The Westin Birmingham, responded to this review, February 18, 2013
Dear steve h,

Thank you so much for providing a wonderful review about The Westin Birmingham; we appreciate your kind words! Moreover, we are delighted to hear that your expectations were exceeded during your stay with us. We anticipate your return in the near future.

Warmest Regards,
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Huntsville, Alabama
Level Contributor
381 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed February 15, 2013

Stayed here for the opening night - valentines night. It was busy inside the lobby, the English pub was busy too.
As we go to our room door does not open. They come and open it for us as while I was waiting another guest had same issue. They also had mentioned that at time of check in. They still need to get all minor issues resolved.
Clean room, loved the comfortable bed. They brought by to each room a rose for v day.
Didn't like bath tub in shower. The faucets are very good brand and all are Eco friendly.
Overall stay was good

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shefpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark N, General Manager at The Westin Birmingham, responded to this review, February 18, 2013
Dear shefpat,

Thank you for your feedback. We are so happy to hear that your stay was restful and enjoyable.

Warmest Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Birmingham

Property: The Westin Birmingham
Address: 2221 Richard Arrington Jr Blvd N, Birmingham, AL 35203-1103
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #14 of 79 Hotels in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Birmingham 4*
Number of rooms: 294
Official Description (provided by the hotel):
The Westin Birmingham opens in January 2013. Our hotel is located in The Marketplace, an upscale dining and entertainment complex and is nearby several popular downtown destinations. ... more   less 
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