I stayed at this hotel for nearly 4 weeks on business. The staff provided excellent customer service and genuinely valued the clients staying at the inn. They went above and beyond their job descriptions to make our stay pleasant. They were always smiling and had such a welcoming spirit about them. Nina, Richard, Cheryl & Larissa were quite polite and very knowledgable about the area.
The food at the grill was also very good! Everything was fresh and there were several menu items that we kept going back to. Kisha, Suzie, & Shanequa helped create a laid back and enjoyable atmosphere in the restaurant area! Very sweet and hard-working ladies!
The managers were extremely friendly as well. Matt went out of his way on multiple occasions to ensure everything was above par throughout the hotel.
The entire staff was always smiling! Despite the building being under construction, the employees never missed a beat in offering exceptional service. My colleagues and I were very pleased with everything about this hotel! Other employees that definitely made an impression on us were Treabean, Shaun, Angela, Darnell, & Toney. Great people and top notch accommodations! I would absolutely recommend this hotel!
- Official Description (provided by the hotel):
- The Hilton Garden Inn Lakeshore Drive/Birmingham hotel is located in the Wildwood, Alabama area off Lakeshore Drive, twelve miles from the Alabama Birmingham International Airport. Downtown Birmingham, the Art Museum and Civil Rights Museum are nearby the Hilton Garden Inn Birmingham/Lakeshore Drive hotel. The Oxmoor Golf Course, designed by Robert Trent Jones, is close by this Hilton Garden Inn hotel. Deluxe accommodations, friendly service and a relaxed Alabama style atmosphere await our Hilton Garden Inn Birmingham, AL hotel guests. Certain to please the busy executive or leisure Alabama traveler are our array of special amenities including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and Keurig coffeemaker, two dual line phones with voicemail and data ports, large work desk, ergonomic chairs, On Command(R) video and games, complimentary HBO, complimentary USA Today each weekday morning, indoor swimming pool, whirlpool, fitness center and a 24-hour complimentary business center. The Hilton Garden Inn Birmingham, Alabama hotel offers 1,200 square feet of meeting space as well as catering services. The Garden Grille and Bar Restaurant serves freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. Come enjoy Alabama hospitality and exceptional service at the Hilton Garden Inn's hotel in Birmingham, Alabama. ***** Everything. Right where you need it. ***** ... more less
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- Also Known As:
- Hilton Garden Inn Birmingham / Lakeshore Drive Hotel Birmingham
- Hilton Garden Inn Homewood
- Hilton Homewood
- Homewood Hilton