From the moment we checked in until the moment we left everything was spot on. For the class of hotel this is, it was one of the best we have ever stayed at.
Front desk and staff were friendly and informative. The cookies at the desk were a pleasant bonus. One thing I really liked was that they had each entryway marked with a large letter by it, A, B, C, etc... That way when they told you where your room was it was very easy... If you would park at entrance C that will be the closest to your room. Very good idea, a small touch but fantastic.
The room was basic, but clean and spacious. It could have used a little more of a designers touch, but for what it was t was nice. The Bed was very comfortable and the night stands had electrical outlets with easy access - none of this moving the bed to find a plug.
The bathroom was large, good water pressure in the tub. Sink and mirror were separate from the toilet - always a plus.
Another nice touch as the remote had been designed with a single solid surface so it was easier to sanitize by the cleaning staff,
The computer work space was plenty spacious and the work chair was one of my favorites ever - very easy to sit in. Here they could use easier access to the electrical outlets. As I was leaned over the desk trying to plug in my laptop I couldn't get it to plug in. I soon discovered it was because the outlets were upside down - everyone of them in the room had the round single prong hole at the top - weird. Fortunately the work desk was on wheels so it was easy to pull aside to plug in.
Breakfast - not the most choices I have ever seen, but what they had was very good. The scrambled eggs were probably the most tender and fluffy I have ever had at a hotel buffet.
Overall - a very pleasant experience. The staff was attentive, the room very good, the price worth what we paid for and the location was very easy to access. When I am back in Birmingham/Homewood I would stay there again.
- Official Description (provided by the hotel):
- All suites hotel, free full hot cooked breakfast buffet, managers reception Mon-Thus, indoor heated swimming pool, fitness and business center, 42" flat screen tv's, washer/dryer room, free high speed internet and local calls, microwave/refrigerator, coffee maker, iron/board. ... more less
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- Also Known As:
- Best Western Plus Carlton Hotel Birmingham
- Best Western Carlton Hotel
- Best Western Birmingham
- Birmingham Best Western