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Best Western Plus Carlton Suites
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Reviews (916)
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All reviewslandry's seafoodmanager's receptionindoor poolroom was cleanthe general managerking suitebiscuits and gravyconference roombirmingham areafree drinkswould definitely stay here againrestaurants and shoppingyogurtthe breakfast areastaff was friendlybwwalmart
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600 - 605 of 916 reviews
Reviewed September 29, 2013

All aspects were top notch. Would not hesitate to stay again and do recommend it to others. The rooms were conveniently located, the staff was friendly and helpful and the overall experience was excellent. The hotel was located close to shopping and restaurants. Perfect!

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Best Western
Thank Randy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcarlton, Front Office Manager at Best Western Plus Carlton Suites, responded to this reviewResponded September 30, 2013

Randy S,

Thank you for choosing to stay with us! We are happy to know that you had an excellent experience! Thank you for your kind compliments about our hotel and staff. I hope that you had a chance to take a dip in our indoor heated pool. We hope that you will visit us again! Thank you again for your review!

Jocelyn McAlpine and the Entire Best Western Plus Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

This was definitely the best hotel experience we had in a three-week road trip this summer. From the friendly and helpful front-desk staff to the room itself, everything was first rate. Loved the whirlpool tub and separate shower in the bathroom and the spacious counter and sink area between the bedroom and living room. The bed was super comfortable and the furnishings and decor were either new or kept up beautifully - nothing old, worn out or in need of repair. I would highly recommend this hotel to anyone visiting the Birmingham area. My only regret is that we only stayed one night.

  • Stayed: July 2013, traveled as a couple
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Thank Suzannergy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcarlton, Front Office Manager at Best Western Plus Carlton Suites, responded to this reviewResponded September 27, 2013

Suzannergy,

Thank you for taking the time to review us on Tripadvisor! We are happy to know that you had a great experience at our hotel. Thank you for your kind compliments about our front desk staff. We are glad to hear that you enjoyed the Jacuzzi suite. Thank you for your recommendation. The next time you are in Birmingham we would love to have you back for a longer stay!

Jocelyn McAlpine and the Entire Best Western Plus Staff

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Reviewed September 23, 2013

The room was clean, smelled good, quiet, bed was med-firm, good night's sleep. The breakfast; WOW. Real eggs, real bacon, grits, real biscuits and gravy, real coffee. All food items cooked as needed, always fresh. Everything tasted great. O'Charley's Hooter's, Chili's, McD, Outback, Milo's burgers, Wal Mart, shopping center, all within a few blocks

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Best Western
Thank paulhg2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcarlton, Front Office Manager at Best Western Plus Carlton Suites, responded to this reviewResponded September 27, 2013

To our Tripadvisor Member,

Thank you so much for your compliments about our hotel and breakfast buffet! We serve a full, hot buffet breakfast every morning. We are located right off Interstate 65 with several shops and restaurants in the area. I hope that you will visit us again soon! Thank you again for your review!

Jocelyn McAlpine and the Entire Best Western Plus Staff

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Reviewed September 12, 2013

The rooms are nice and I enjoyed the whirlpool tub in the room. The bed was very comfortable which I usually do not find to be the norm. I wish we had decided to stay for another night. I really enjoyed the suite with the tv in the living room area and the tv in the bedroom. The room was clean and the sheets were nice and soft. The room was nice and dark with the curtains closed. The noise level was low which is good as I could sleep better that way. I will stay at this hotel again on our next trip.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Lori H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcarlton, Front Office Manager at Best Western Plus Carlton Suites, responded to this reviewResponded September 20, 2013

Lori H,

Thank you for reviewing us on Tripadvisor! We are happy to know that you enjoyed your room and found your stay very relaxing! We are an all-suite hotel offering spacious king, double and Jacuzzi suites. We look forward to seeing you again on your next stay. Thank you again for your review!

Jocelyn McAlpine and the Entire Best Western Plus Staff

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Reviewed September 8, 2013

We really enjoy the place it was very clean and the staff was nice room was a pleasure to stay in. We would stay there again when we are in the Homewood Birmingham Alabama area. I would recommend this hotel to other people that I know that would be in the Birmingham Alabama area for business, vacation or whatever the occasion

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Best Western
Thank Kendrick J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcarlton, Front Office Manager at Best Western Plus Carlton Suites, responded to this reviewResponded September 20, 2013

Kendrick J,

Thank you for taking the time to review us on Tripadvisor! We are happy to know that you enjoyed your stay! Thank you for recommending us to the Tripadvisor community. We appreciate your review! We look forward to seeing you again soon!

Jocelyn McAlpine and the Entire Best Western Plus Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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