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Best Western Plus Carlton Suites
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Reviews (929)
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All reviewslandry's seafoodmanager's receptionindoor poolroom was cleanthe general managerking suitebiscuits and gravyconference roombirmingham areafree drinkswould definitely stay here againrestaurants and shoppingyogurtthe breakfast areastaff was friendlybwwalmart
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Reviewed June 6, 2013

We recently stayed at this hotel while driving from Houston to McLean, VA. Birmingham was the half way point and we had a small dog. Based on the reviews on trip advisor we booked our rooms and were very pleased. The rooms were very clean and roomy. The complimentary breakfast in the morning was delicious and all of the staff was very friendly! Also, there is a Landry's Seafood restaurant that we walked across the street to eat dinner after checking in and had a delicious dinner. There is a great swimming pool that lots of guests seem to really enjoy.

  • Stayed: June 2013, traveled with family
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Thank Pat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcarlton, Front Office Manager at Best Western Plus Carlton Suites, responded to this reviewResponded June 7, 2013

To our guest Pat M,

We are thrilled to know that you had a great stay! Thank you for reviewing us and letting the Tripadvisor world know about your experience. We serve a full, hot breakfast buffet every morning. I hope that you had a chance to see our “dolphins” in our indoor heated pool. If you are ever travelling through Birmingham again we invite you back to stay with us! Thank you again for your review!

Jocelyn McAlpine and the Entire Best Western Plus Staff

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Reviewed June 6, 2013

We stayed at this property for 1 week in January 2013. My father was in ICU at UAB and it was wonderful to find a property that provided a quiet and comfortable place to rest. Breakfast was fantastic as was the staff that we interacted with in every area.

The service and comfort that you receive for the price that you pay is a steal!!

Rony Naik, general manager, was a delight to talk to and takes managing a top notch property seriously! He and his staff made a very difficult time much easier for us as a family. Thank you!!

  • Stayed: January 2013, traveled with family
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Thank Gigi12022010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcarlton, Front Office Manager at Best Western Plus Carlton Suites, responded to this reviewResponded June 7, 2013

Dear Gigi12022010,

Thank you so much for choosing to stay with us! We are very happy that your stay was enjoyable and undisturbed. We are very pleased to know that you had a fantastic experience during such a difficult time.Thank you so much for your kind words about our staff and our General Manager, Rony! We appreciate you for taking the time to review us on Tripadvisor. Thanks again for staying with us!

Jocelyn McAlpine and the Entire Best Western Plus Staff

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Reviewed June 2, 2013

I've stayed in several nice hotels in Birmingham, but I like this one the best. Room was nice and clean and good rate. Local area has a nice variety of places to eat. Breakfast area was nice and clean and choices were very good!

  • Stayed: May 2013, traveled with family
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Thank ClosetoFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcarlton, Front Office Manager at Best Western Plus Carlton Suites, responded to this reviewResponded June 4, 2013

Doug D,

Thank you for your kind comments about our hotel! We appreciate you taking the time to review us on Tripadvisor. We offer a full, hot buffet breakfast every morning and are located near several restaurants. We are an all-suite hotel offering spacious rooms for our travelers to relax and rejuvenate before hitting the road again. We hope you had a chance to relax in our indoor heated pool as well! We invite you back to stay with us again the next time you are travelling to or through Birmingham! Thank you again for your review!

Jocelyn McAlpine and the Entire Best Western Plus Staff

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Reviewed May 29, 2013

After being on the road for 11 hours with 2 doggies, it was a welcome treat to stop at this hotel. The front desk was efficient and very welcoming. We were given a room toward the back that gave us easy access to the walking area for the dogs. The room was clean, very comfortable beds, and a separate sofa/seating area...nice! Grounds are well-maintained. The breakfast was fantastic with a wide selection. The attendant at breakfast was so helpful...even pulled my chair out for me to sit down! And, tables and serving areas were spotless. There is also a Pappadeaux restaurant across the street with excellent take-out. Perfect for travelling with the dogs.

  • Stayed: April 2013, traveled with family
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Thank winksHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcarlton, Front Office Manager at Best Western Plus Carlton Suites, responded to this reviewResponded May 30, 2013

To our happy guest winksHouston,

Thank you for reviewing us on TripAdvisor! We are so happy to hear that you were greeted by our friendly front desk and breakfast staff! Our staff members work hard to make sure our guests have a wonderful experience. We serve a full, hot buffet breakfast every morning. We are an all-suite hotel locate right off of Interstate 65 with several restaurants nearby. A few are in walking distance including Landry’s Seafood House, O’Charley’s and Arby’s. We are also friendly to dogs! We welcome you and your doggies back the next time you are in Birmingham!

Jocelyn McAlpine and the Entire Best Western Plus Staff

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Reviewed May 28, 2013

We went to Birmingham for a graduation and only stayed one night. I found this hotel on line and was impressed by the reviews. The price was good, the room was large and clean and the girl at check in was very friendly and cheerful. It's in a good location close to the interstate with lots of food options and a Wal-Mart across the street.

  • Stayed: May 2013, traveled with family
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Thank JRLEE1902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwcarlton, Front Office Manager at Best Western Plus Carlton Suites, responded to this reviewResponded May 29, 2013

To our guest JRLEE1902,

Thank you for taking the time to review us on Tripadvisor! We are glad to know you were greeted by one of our friendly staff members. We are an all-suite hotel located right off Interstate 65. We offer a full, hot buffet breakfast every morning which is included in your rate. We hope that your stay was very enjoyable. We hope to see you again the next time you are in Birmingham! Thanks again for reviewing us on Tripadvisor!

Jocelyn McAlpine and the Entire Best Western Plus Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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