Stayed here with my father one night on the tail end of a week-long trip to Alabama, and what started out as a poor experience turned out great. I wish I could give it an excellent rating based on the staff alone, but there is enough room for improvement to deduct one point.
This is an extended stay property built in the style of an apartment building. It definitely feels more like an apartment complex than a hotel, but I think that is what Marriott probably had in mine when designing this brand. This property seemed well maintained, even though it did look a little dull to me.
Check-in was smooth, and we were greeted by the General Manager. Just about everyone I met on staff took pride in their work, and was willing to go above and beyond for the guests.
My father wanted to take a nap, while I decided to go out with a friend. Unfortunately, the are where this hotel fails is the soundproofing. My father was disturbed trying to nap due to loud guests on the floor above. While I was willing to move, my father wasn't but this is where the hotel saved the day. The wonderful staff spoke to our fellow guests, and they eventually quieted down. Neither my father and I, nor the other guests had to move. The staff was extremely friendly, and was willing to go the extra mile to make my father and I happy.
Breakfast wasn't bad, but wasn't special either. Small breakfast area, but nice to have.
Overall, the great staff turned what would have been a terrible experience into a great experience, and showed the hospitality I have come to expect from Marriott franchisees!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Marriott, Priceline, Orbitz, Hotwire, TripOnline SA and getaroom.com so you can book your TownePlace Suites Birmingham Homewood reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Towneplace Suites Birmingham Homewood Hotel Birmingham