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Reviews (152)
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Reviewed August 25, 2012

We checked in on Friday the 24th around 5:30 pm. The place looked nice enough & the girl at the front desk was kind. We got to our room & it was a complete mess. It looked as though someone had lived there & just stepped out to the store & was coming back. I'm not kidding, the beds were un maid, beer bottles everywhere, & an un flushed toilet. We told the girl up front that we were going to a concert & would be back around midnight, so please get the place clean. We got back at midnight & the place had not even been looked at. Tried to find an employee & was unsuccessful. This place is a dump to say the least. My room was 304 if someone in management sees this today. Never will I return. STAY AWAY!!

  • Stayed: August 2012
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1  Thank Flyphisherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Birmingham - Perimeter Park South, responded to this reviewResponded August 30, 2012

Thank you for taking the time to make us aware of your experience at our hotel. Hearing that we failed to provide you with complete guest satisfaction and most importantly a clean, affordable room is truly disheartening, and for that, I offer you my sincerest apology.

Please understand that we maintain strict quality control standards, which demand that every room is inspected prior to making it available to our guests. Clearly there was a failure in our system, which you experienced during check in. Upon realizing this, we did promise to move you to another room upon return from the concert and offered you a voucher to stay with us again complimentary. Please know how sorry we are that we did communicate the room change to you properly; we would never ask our guests to return to a dirty room, but rather had a new one ready for you.

In response to your comments about cleanliness, I’ve personally met with all of our staff and used your review to demonstrate in which specific areas we can improve.

Again, I apologize and promise you that we are committed to your total satisfaction. If there is anything you would like to discuss further with me or our guest relations team, please don't hesitate to contact us by visiting our website and clicking on the Contact Us link at the bottom of the page. I do hope you will give us the honor of having you as a guest again if future travels will bring you into our area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2012

room was adequately clean, could be better. needs updated bedspreads, curtains, etc. Decent area, LOTS of traffic. Biggest complaint---only a few tv channels and WiFi was horrible. If your a business travel and need WiFi, go somewhere else. Front desk employees were a bit snotty, but not very friendly.

  • Stayed: June 2012, traveled on business
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2  Thank sandpipersally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Birmingham - Perimeter Park South, responded to this reviewResponded August 23, 2012

Thank you for taking the time to review your recent stay at our hotel. We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about your room. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. For that I am truly sorry.

Given how many business travelers depend on us for fast, reliable internet access, we think that our investment into our internet networks is a wise one and are continually exploring new avenues for improvement in both speed and accessibility. I assure you that I take your comments very seriously, and that we will continue to invest in reliable wireless Internet access for our guests.

We continually poll our guests on their preferences for television channels, and use this feedback to choose programming that is most likely to satisfy. Although we strive to provide our guests with a great selection of viewing opportunities, we understand that you were looking for more. Rest assured that your feedback is very valuable to us and will be used in making future decisions.

Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of our other locations throughout the U.S. and in Canada.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2012

Unmatched cleanliness, quality and price. I will stay with Homestead anytime I have the choice.

  • Stayed: April 2012
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4  Thank MarineOne77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott M, Manager at Extended Stay America - Birmingham - Perimeter Park South, responded to this reviewResponded November 18, 2012

Whenever we read comments like yours our entire staff appreciates the proclamation of a job well done. Given your positive feedback regarding the cleanliness of our Hotel and guest room, we will certainly celebrate with our associates. Our goal is to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Having Homestead Studio Suites Birmingham Perimeter Park South as a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service and a clean affordable room is our top priority.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thank you for all of your very kind words.

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Reviewed March 4, 2012

I booked an extended stay at Homestead Perimeter Park in Birmingham AL right off HWY 280. This was a big mistake and I would not stay here again and probably not trust this Hotel chain again either. My room was dirty and poorly maintained, the entire property appeared to be poorly maintained. There were cob webs and major dust on lamps, pictures, TV and in closets. There were stains on doors and walls. The fridge and strove were not well maintained. There was a piece of one cabinet that kept falling off. The room smelled badly as well and even though it was a "non Smoking" room I found a dirty ashtray in the room. When someone smoked in other rooms the smoke smell flitered into my room. The toaster was dirty and disgusting. They has WI-FI but it was lousy with slow connection and service level. The only thing decent about the hotel was the front office staff who were always pleasant. Avoid this dump at all costs.

Room Tip: Avoid this dump.
  • Stayed: January 2012, traveled solo
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Thank baileymrz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2012

For 49.99 the room can not be beat. You aren't getting luxury, but my room was clean, spacious and comfortable. Having a full kitchen was an added convenience. I would stay here again if I returned to Birmingham. The hotel is in a great location with a few restaurants in walking distance and many more close by.

  • Stayed: January 2012, traveled on business
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1  Thank duluth1200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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