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“Poor Management”

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Hampton Inn & Suites Birmingham East Irondale
Ranked #23 of 79 Hotels in Birmingham
Cypress
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Poor Management”
Reviewed August 3, 2010

We had the unfortunate experience of staying at this hotel while there were about 200 kids from a church group there. It was absolute chaos during breakfast. By 7:30 all of the food was gone and it was not replenished by the staff. Luggage was all over the lobby and every one in this group tried to eat breakfast at the same time. Management should have set up a seperate dining area for this group in a conference room or alotted them a certain time to eat and a time for other customers to eat since they paid for it also. I have seen other hotels set up a seperate breakfast area for large groups so I know it can be done.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pattyk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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373 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Georgia
Level Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 23, 2010

After a disaster at the nearby Rime Garden Inn (the worst hotel I have ever seen - see my review) finding this gem just down the road was a blessing.

The staff was friendly and helpful. The hotel was clean. The room was perfect and I especially liked their laptoop tray, variety of pillows, duvet and mattress. The pool was clean and refreshing. The breakfast is almost as good as Country Inn, which excels in that area.

If you are staying in the Irondale part of Birmingham you have a choice of Rime Garden (the worst hotel in the city), Holiday Inn (which I suspect is ok) and this gem, which had reasonable rates.

Five stars.

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hungrylawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Birmingham East Irondale

Property: Hampton Inn & Suites Birmingham East Irondale
Address: 950 Old Grants Mill Road, Birmingham, AL 35210-1204
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool
Hotel Style:
#15 Business Hotel in Birmingham
#18 Family Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Birmingham East Irondale 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Enjoy a comfortable and convenient stay at our Irondale hotel with free high-speed internet access in guest rooms and business center. Our business center features a choice of professional services including fax and photocopying. Start the day with a workout in our fitness center or refresh with a swim in our indoor pool. Join us for waffles, eggs and daily specialties with Hampton’s free hot breakfast. If you’re headed to an early morning meeting or golf on the Robert Trent Jones Trail, grab an On the Run® Breakfast Bag, available Monday to Friday, for a quick and healthy meal to go. Host your special occasion or executive business meeting in our Whistle Stop Meeting Room. Pick up a midnight snack or sundries at our 24-hour Suite Shop. If you’re traveling with young children, we can provide a crib and high chair during your stay. Unwind in a guest room or suite that features all of the amenities and services that you’ll need for a carefree vacation in Birmingham. Turn on the 32-inch LCD HD TV and watch a cable channel. Get prepared for the day in a bathroom featuring granite countertops and vanities. Be productive by using the work desk with adjustable lamp or lap desk. Pop popcorn in the microwave while cooling drinks in the mini-refrigerator. Check emails using free high-speed internet access or simply relax in a clean and fresh Hampton bed. ... more   less 
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Also Known As:
Hampton Inn & Suites Birmingham-East i-20 Hotel Birmingham
Hampton Inn And Suites Birmingham-East i-20

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