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“Wonderful experience”

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Embassy Suites by Hilton Birmingham-Hoover
Ranked #12 of 79 Hotels in Birmingham
Certificate of Excellence
Atlanta, Georgia
1 review
“Wonderful experience”
Reviewed August 15, 2013

Embassy Suites Hotels are a great brand across the board. The rooms are spacious with all the amenities of a higher end limited service property. Separate Living and bedroom areas lends itself to a longer stay. Rooms are very quiet without sound bleeding over from other rooms. The breakfast was lacking some, as the eggs were burnt and hard. There was an omelete station, but the line was very long. I know that this is included in the rate, but a smaller amount of eggs would have been better, refreshing as needed.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Bogard1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review, August 18, 2013
We are happy to read you had a great experience across the board here at our hotel the Embassy Suites Birmingham-Hoover. Thank you for your review and for your business. We look forward to your next visit.
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766 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Daytona Beach, Florida
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 13, 2013

Great hotel. Would stay here again. The cocktail reception hour was very nice and welcome after long day on the road. Hors douvres were good. The dinner was a buffet that was good value and delicious. Comfortable room and quiet. Just outside Birmingham so not terrible traffic.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Marcia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESHoover, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review, August 15, 2013
Likemyquiet,

Thank you for taking the time to write such a complimentary review! We really appreciate it and your business! Looking forward to your next stay with us!


Embassy Suites Birmingham- Hoover
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Jackson, MS
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 12, 2013

This is a very nice and beautiful hotel. The rooms are excellent. The front desk staff is very helful and friending (but they do not return calls - let a message with the front desk manager and she never returned my call). I requested a couple of items from the restaurant to be delivered to my room upon check-in. It took several hours for them to arrive. The front desk manager had arranged for additonal items to be added to my order and they were not, nor did theperson delivering the item apologize for the delay. I can't say enough good things about the hotel bartender for Friday night (6/28/13). She was excellent, there were people everywhere and not once did she seem overwhelmed. She was fast and knew exactly what she was doing. Great!!!. The room itself was beautiful. I've stayed at several Embassy Suites and by far this one was the best. The breakfast can't be beat. Keep up the good work!!!

  • Stayed June 2013, traveled with friends
    • Value
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Helpful?
Thank Jeffrey1107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review, August 13, 2013
 Please accept our apologies for the inconvenience of the late delivery to your room.. We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to receive from us. With that said, we are very happy you think our hotel is by far the best of the Embassy Suites you have stayed at. We thank you for your business and your review.
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Meridianville, United States
1 review
Reviewed August 9, 2013

This is a beautiful facility with a friendly, helpful staff. I always enjoy coming back to this Hotel knowing I can expect a great stay. The complimentary breakfast and evening reception are excellent!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Brenda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review, August 10, 2013
Thank you for stating you think we have a beautiful hotel with a friendly and helpful staff. Our return guests are greatly appreciated here at the Embassy Suites Birmingham-Hoover.  We are delighted to know you had a wonderful time here and hope to see you again when travel plans permit!
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Grove, Oklahoma
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 7, 2013

My husband & I have stayed here numerous times. We rate this hotel a "10" in all aspects. The room and bed are always fantastic. If there is ever a problem, they will be quick to accommodate. Not only is the hotel top-notch, it is in a great area with shopping center across the street and a mall very nearby. Great restaurants in the area.

Room Tip: all rooms are light and bright, with a beautiful view at the front of the hotel.
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mlynnrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review, August 8, 2013
Thank you for being a return guest and for such a nice review of our hotel the Embassy Suites Birmingham-Hoover. The ratting of "10" in all aspects" is greatly appreciated. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
1 review
Reviewed July 31, 2013

Everyone who attended the Walton Family Reunion at the Embassy Suites Birmingham-Hoover had nothing but praise for the excellent accomodations and friendly staff. Its strategic location accross the street from the Galleria and Patton Creek Malls was an added plus! The Hotel's Catering/Event coordinator, Ms Sydney Lynch, went above and beyond in making sure that the Hotel's provisions for our Meet-n-Greet, Family meeting and Farewell Banquet were executed without a single hitch. We had a really great time!

  • Stayed July 2013, traveled with family
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Helpful?
Thank Lonnie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review, August 8, 2013
 We're always looking for ways to identify star performers on our team and will share your positive review with Sidney and the rest of the crew here at the Embassy Suites Birmingham-Hoover. Thank you for taking the time to post your thoughts! It is great to read everyone at the reunion had a great time and we hope we will have the opportunity to see you all again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jackson
2 reviews
Reviewed July 30, 2013

bad experience of checking in and out. this desk cleck soured my stay from the beginning. hotel fighting uphill battle from that point. clean and ok but will not make them my next trip a will look for other opionions first

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Clay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESHoover, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review, July 31, 2013
Clay H,

On behalf of the management and staff we’d like to thank you for your recent stay with us. We very much appreciate your business and thank you for selecting our hotel. At the same time we are disappointed to learn of your mixed feelings, as we always like to ensure that our guests feel cared for, valued and respected, which is our brand promise. Our guests’ satisfaction is our main priority and I assure you that we will definitely take your comments into consideration so that we may find ways to improve our hotel. Thank you again for your review and we hope you will return soon and allow us the opportunity to exceed your expectations next time!


Embassy Suites Birmingham- Hoover
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Birmingham-Hoover

Property: Embassy Suites by Hilton Birmingham-Hoover
Address: 2960 John Hawkins Pkwy, Birmingham, AL 35244-1087
Phone Number:
Location: United States > Alabama > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Birmingham
#10 Business Hotel in Birmingham
#11 Family Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Birmingham-Hoover 3.5*
Number of rooms: 208
Official Description (provided by the hotel):
New Embassy Suites built in Design Option Three offers all Embassy Suites core amenities while preserving energy and space. Contemporary new suites have natural light in both the bed room and living room and the privacy of our tower structure. ... more   less 
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Also Known As:
Embassy Suites Birmingham-Hoover Hotel Birmingham

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