Been there 3 times in past 2 months. Guy named Bill took over managing the place. Everything was 1000% better than las November/December when we stopped staying there. This weekend, we came with about 20 friends through Zoom Motorsports. It was obvious when the shuttle was laye to the airport they had changed management. Roomsvwere dirty. Restaurant was out of everything on the menu. Bar ran out of beer. Staff was totally clueless. Basically, in a short time, this hotel went back to exactly where it was last year. Tgese owners must be totally clueless. At 10 a.m. monday morning when I asked for the new manager, I was told she's not here and I don't know when she'll be in. Well that explains alot. I just hope someone from their sales office calls again begging for our business back so I can tell them you got it back, everything was going smoothly, you lost your manager and you're the hotel from hell again. No thanks, we won't be back.
- Official Description (provided by the hotel):
- Our full-service Ramada Birmingham Airport hotel offers the option to park your car with us when you leave from Birmingham, Alabama Airport. We have meeting space available for special events and we are nearby Birmingham attractions such as Birmingham-Jefferson Convention Complex, Kelly Ingram Park and Birmingham Botanical Gardens, as well as businesses including Pinson Valley Chevron, American Tower, Harbert Management, Burch Corporation, and Energen. Our non-smoking hotel has 196 expertly appointed guest rooms with free WiFi, coffee facilities, work-space, flat-screen HDTV, microwave, mini-fridge and mini bar. In your spare time, get energized with a workout at our well-equipped fitness center or stay productive at our business center. Book your guest room today to discover the many reasons we are a top choice of hotels in Birmingham. ... more less
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