My family was in town one night for a sporting event. I made reservations on Marriott's website using a free night certificate. As always, I requested extra towels, pillows & in this case a rollaway bed & low floor near an exit. I know they saw the extra notations because we were given a room on the first floor right near the side exit and none of the other rooms near us were occupied. However, there were no extra towels, pillows, or a rollaway in the room. As it turned out, there was no room for anything extra so I let the bed slide. The "suite" concept is good, but they fill the space with SO much furniture, you can barely move in the sitting area. During our stay, sometimes our keys would work and other times they wouldn't. Not sure if this was a key or lock issue but it was pretty irritating. I warned my husband that other reviewers said it was hard to find and that he should turn at the Hampton sign, but our GPS said otherwise and he chose to follow it. Needless to say, he had to loop back and I got to say "I told you so". I like that the property is tucked away but not sure I would like being outside at night if he hadn't been with us. It is by no means in a bad area...just secluded...?? My biggest complaint was the bed. I prefer a firmer bed but this one was like sleeping on a board for me. My husband said he slept fine but my back ached most of the following day.
On the upside, the hotel and room were clean and nice(but again, cramped). There was plenty of parking and the grounds were well kept. There were enough breakfast items to satisfy my picky bunch and the limited contact we had with staff was pleasant enough. The outdoor pool was a decent size and the kids enjoyed it.
- Official Description (provided by the hotel):
- Newly Renovated! Located near Birmingham International Airport, the convention center, Talladega Superspeedway and area attractions, SpringHill Suites Birmingham Colonnade is ideal for corporate travel or fun weekend getaways. Our hotel located near downtown, offers complimentary breakfast buffet, free wireless Internet and a 24-hour food market, pool, and fitness center. Up to 25% more spacious than traditional hotel rooms, our hotel guest rooms feature separate eating and sleeping areas, microwave, refrigerator, and pull-out sofa bed. ... more less
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- Also Known As:
- Springhill Suites Birmingham - Colonnade Hotel Birmingham