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“Very Nice”

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Best Western Plus Bessemer Hotel & Suites
Ranked #1 of 12 Hotels in Bessemer
Certificate of Excellence
Jefferson, Georgia
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very Nice”
Reviewed July 22, 2013

This is a beautiful hotel very very clean and nice, Rooms are spacious and well furnished, beds are very comfortable. Most of the staff were great , check in was fast and friendly, Our only issue was at breakfast, the food was great but the girl working it was rude and unprofesional, we arrived about 20 min before close and was met with attitude, i guess she was in a hurry to put up the bar, never spoke to us even after we spoke to her, and didnt not bother to ask if we needed anything else before putting it all away, Other than that I would gladly use this hotel again, Cant fault them for one bad apple.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank STEPHEN W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pindergill, Manager at Best Western Plus Bessemer Hotel & Suites, responded to this review, August 16, 2013
I would like to thank you for staying at our property and taking the time to let us know how we did. We are glad you enjoyed the hotel and your room. I do apologize for any inconvience you might have experienced. We hope to see you again real soon!
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346 reviews from our community

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158
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • French first
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English first
Vicksburg, MS
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 7, 2013 via mobile

...but did not get the room (with king bed) we'd pre-booked via telephone through Best Western. Lady at the front desk told us that they had no pet friendly rooms with king sized beds, only double beds, so that was disappointing. She didn't really offer us any sympathy either, stating we were mislead bc we booked through their nat'l chain phone # instead of local (would have been nice to know there was a difference). Room was very clean and nice thought with updated furnishings. Wide variety offered for breakfast but don't miss it bc they start taking the food away at 9. Decent hotel for the price. Would recommend.

Stayed July 2013
Helpful?
Thank Ambermichele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pindergill, Manager at Best Western Plus Bessemer Hotel & Suites, responded to this review, July 10, 2013
First, I would like to thank you for staying at our property. We are glad you enjoyed the hotel and your room. I do apologize for any inconvience you might have experienced. We hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 7, 2013

We were in the area for 11 days due to a relative at the local hospital. We were hoping for bigger discount for staying 11 nights. For $90. a night we was not impressed. Just your average hotel, but the next time we will be trying one of the other in the two block area. Had a couple of bugs in the room we had to take care of. The breakfast was okay. We ate out after the 3 day.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cookiedear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pindergill, Manager at Best Western Plus Bessemer Hotel & Suites, responded to this review, July 10, 2013
On behalf of the Best Western Family we are sorry we did not exceed your expectations. We do hope to see you again in the future. If we can help you in any way please do not hesitate to call us at 205-481-1950.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 3, 2013

This hotel was very nice. It was clean and in a good location. The breakfast was well stocked and pretty good. Also there was several restaurants nearby in walking distance. The only thing I has a small complaint about, was I thought the lady at the front desk was not real friendly. I would recommend this hotel.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Valerie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pindergill, Manager at Best Western Plus Bessemer Hotel & Suites, responded to this review, June 4, 2013
Thank you for taking the time to tell us what you thought. We are pleased to see you enjoyed your stay with us and hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level 4 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 1, 2013 via mobile

Very nice hotel. Check in super with meal recommendations and discounts. We walked to the Fish house next door and had a fabulous meal.
Very comfortable beds and very good breakfast with attendants keeping everything clean and full. There are other hotels at this corner but hard to see how others could be any better.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fairplaywoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pindergill, Manager at Best Western Plus Bessemer Hotel & Suites, responded to this review, June 2, 2013
On behalf of the entire Best Western Bessemer staff I would like to thank you for taking the time to review our property. We are glad you enjoyed your stay and can't wait to see you again. Please let me know if we can help you in anyway in the future 205-481-1950.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, TX
Level 5 Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed May 13, 2013

Decided to stop here on a roadtrip and so glad we chose this location. The staff seemed to go the extra mile from reservations and check-in/out, to housekeeping to the breakfast. The grounds were nicely landscaped, and entire hotel look updated and well-maintained.

We requested the quietest room possible and were given 200. It was perfect...at the end of the hall away from the elevators, ice machine, and other rooms. I bet almost every room is quiet at this hotel because it is a neighborhood away from the highway. Our double queen room was not particularly spacious and the bath was old-style small, but every thing was very clean and comfortable. Mic and fridge, great beds, large flat screen TV, and reasonably fast internet.

The pool area included a grill, which would've been great for an extended stay. Breakfast was quite a bit above the average, and included eggs, sausage, biscuits and gravy, waffles, several cereals (including granola and yogurt), asst sweet rolls, and even chocolate Bundt cake. An asst of teas were also offered along with coffee, juice, and milks. The breakfast area itself was a very nice contrast to the usual loud side room crammed with too many tables. We found it truly welcoming with carpeting, vaulted ceiling, well-spaced tables, sunlight, windows to the pool and grill area, and a nice decor. It's clear the management and staff care about their guests.

Room Tip: 200 was a double queen at the end of the hall and very quiet. Stairs near the room are spacious, car...
See more room tips
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank summercamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pindergill, Manager at Best Western Plus Bessemer Hotel & Suites, responded to this review, May 14, 2013
Thank you for taking the time to let us know what you thought! On behalf of the entire property I would like to say we are glad you enjoyed your stay with us as guest satisfaction is one of our main concerns. Again thank you and we hope to see you soon!

Best Western Plus Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 5 Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 7, 2013

I got a very nice room with a king size bed and sitting area. for less than $100.00. The staff was great and the room very clean.
I was in town for my daughters graduation at Alabama. I feel I got a great room at a good price.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pindergill, Manager at Best Western Plus Bessemer Hotel & Suites, responded to this review, May 8, 2013
We are thrilled you enjoyed your stay with us. We hope to see you again soon, and look forward to future visits. Please let us know if there is anything we can do for you.

Best Western Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Bessemer Hotel & Suites

Property: Best Western Plus Bessemer Hotel & Suites
Address: 5041 Academy Ln, Bessemer, AL 35022-5250 (Formerly BEST WESTERN PLUS Bessemer Hotel & Suites)
Phone Number:
Location: United States > Alabama > Bessemer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Bessemer
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Bessemer Hotel & Suites 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Enjoy a stay at this cozy Bessemer hotel and have easy access to Alabama Adventure Amusement Park, Birmingham's attractions and Lawson State.Choose from a spacious standard room or one of our luxurious suites, all offering divine pillow top beds, cable or satellite television, a coffeemaker, a microwave, a refrigerator, a desk and high-speed Internet access. Get a wonderful night's sleep and wake up feeling refreshed to a complimentary full breakfast each day at this Bessemer hotel.The convenience and comfort won't stop at your room - our property also offers a sparkling outdoor pool, relaxing hot tub, state-of-the-art exercise facility and a beneficial business center.Located near Birmingham, you can either slow down for a bit and enjoy this charming small town or drive just 20 miles and take in the big city attractions. Nearby, many guests delight in spending a day at Alabama Adventure Amusement Park or visiting students and faculty at Lawson State Community College. Take a short trip to Birmingham and enjoy visiting the McWane Science Center, Civil Rights Institute, University of Alabama, Legion Field, Birmingham Race Course, Birmingham-Jefferson Convention Complex and Birmingham Zoo.Outdoor enthusiasts will have convenient access to Cahaba River, Oak Mountain State Park, Ruffner Mountain and championship golf at the Robert Trent Jones Golf Trail while staying at this hotel near Birmingham. Indulge in retail therapy at Five Points South, offering unique shops and restaurants in a distinctive historic district.Those traveling for work can make the most of their stay, as this Alabama hotel is near many of the area's businesses and organizations. University of Alabama Birmingham Medical, US Pipe, Vulcan Materials, US Steel, St. Vincent's Hospital and the Marine Base are all close by. Birmingham International Airport is also just 35 miles away from this Bessemer hotel. ... more   less 
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Also Known As:
Best Western Plus Bessemer Hotel Bessemer
Best Western Plus Bessemer Hotel And Suites
Best Western Bessemer
Bessemer Best Western

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