We stayed at this hotel in the spring when we picked up son after the tornado. Loved the hotel and not too far from campus. We booked it for Family Weekend, and had many phone calls back and forth as we were trying to get a second night, as they were sold out for football weekend. Every time I called, the staff were extremely rude, and practically hung up on me! Forgive them, as I know they're stressed out with football weekend, but no need to be rude, especially to a Marriott Silver Elite member! Not surprised at recent reviews that the hotel is going downhill. A shame, as it was a brand new hotel last year, and our friends who didn't want to pay Tuscaloosa prices on gameday highly recommended it. Hope it does not go the way of many of the Tuscaloosa hotels, which are filthy and/or overpriced, even not on gameday weekends. Stayed in Hoover instead, and wouldn't have stayed at this hotel even if a room had opened up, based on the rudeness of the hotel staff on the phone.
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- Also Known As:
- Fairfield Inn & Suites Birmingham Bessemer Hotel Bessemer
- Fairfield Inn And Suites Birmingham Bessemer
- Fairfield Inn Bessemer
- Fairfield Bessemer
- Bessemer Fairfield Inn