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“The pool was closed by the health department!”

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Country Inn & Suites By Carlson, Bessemer
Ranked #8 of 12 Hotels in Bessemer
Antarctica
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“The pool was closed by the health department!”
Reviewed May 26, 2010

I called the main reservation number and asked if this place had a pool. I guess I should have asked if it was open, or closed by the health department. I bypassed cheaper places just to have a pool for the family only to be stuck in the room with nothing to do but write this review. It's not just that they didn't know the pool was closed, but they still charged full price for the room (over $100). Well, for that money, at least I can go work out...oh wait, the exercise room is also closed for maintenance. Yay! Money well spent!
I asked to speak to a manager, but was told there won't be one until tomorrow night.
I guess if all your activity facilities are closed or shut down due to health violations, you should probably discount your rates just a bit.
On the plus side, it seems clean and quiet (so far).

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank static1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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219 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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  • Any
English first
North Alabama
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 29, 2009

i was traveling alone with three children. I felt very safe in this hotel.

Clean hotel with great staff. Easy check-in and check out. We stayed here with points plus cash so it was an excellent bargain. The hotel was full due to an Alabama football game the next day. It was a quiet location with lots of local restaurants nearby. Would definately stay here again.

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pkw1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMYRNA
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 21, 2009

We checked in around 7pm for a one night stay on the way to an Alabama football game. This hotel was the closest hotel to Tuscaloosa under $100. We checked in very quickly. The check-in desk and common area was very nice. There is a fire place and comfortable sofas and chairs and a bookcase full of books that can be checked out. There are freshly baked cookies available next to the check in desk.

Our room was two doors away from the work out room and pool on the first floor. The room has high ceilings that made it look larger than typical hotel rooms. Everything seemed new/clean and well taken care of. Our room was non-smoking, two queen sized beds. The matresses were firm and comfortable and the pillows were down and comfy. There was a nice flat-screen tv with extensive channels to choose from. There was a little area with coffee making supplies, microwave and fridge. There was a writing desk with lamp and ample places to plug in laptops, etc.

The bathroom was very clean and nice. The counter and shower were granite. There were ample towels, a hair dryer and name brand toiletries.

The continental breakfast was good- juice, coffee, tea, patries, fresh fruit, muffins, hard boiled eggs, waffles and cereal.

My only complaint was that the pool was not heated- it was about 45*F and the windows in the pool area were open, so it was almost unbearable to swim (but the hot tub was fine)

It was a Alabama football weekend-the hotel was at capacity, but not at all loud. This hotel is a great choice if you are staying in the Bessemer area. The restaurant options near this hotel are not good at all, so be prepared.

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kelli320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 24, 2009

Our room was very hot, the a/c had been turned off. Took half the night to cool down. Had dirty sheets on the bed. Dirty toilet and toilet paper stuck to walls. Rude front desk person.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ytrantham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bessemer hotels

South Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 22, 2008

First off, I would definitely recommend booking a room either directly through the hotel or through the hotel's website. I was able to snag a very nice room for $80 a night, just by using their website. Second, the hotel was very nice, the staff was absolutely friendly and the breakfast was to die for! The hotel's pool is small, not going any deeper than 4' 9", but it was perfect for our needs. The pool room also features a very nice hot tub. The room was nice, featuring an awesome flat screen tv, mini-frige, and microwave, we were able to keep snacks and drinks which was a bonus. The breakfast was quite amazing, and included do-it-yourself waffles, bagels, toast, country gravy (with sausage crumbles), biscuits, eggs, bacon, cereal, fruit, muffins, hot chocolate, coffee, apple/orange/mago juice, milk, and more. I would definitely stay in this hotel again.

  • Liked — Breakfast was amazing.
  • Disliked — Wi-Fi didn't work on the second day.
  • Stayed September 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank misstreenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HTown
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 23, 2007

The overall property is clean and fresh. We stayed for Basketball on the Bayou. The hotel promised fresh fruit, muffins, waffels, etc. After the first day they ran out of waffels, muffins, very little fruit. This was Sunday.........on Tuesday we still had the same problems. I asked that my room not be cleaned the first day, I didn't need service. I guess they thought this was for the next couple of days also. If you have any type of team staying,,,,,,,,,find another hotel, that will live up to what they promise.

Stayed July 2007
Helpful?
1 Thank redd4k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Alabama
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 4, 2007

This has to be the best hotel we have ever stayed at. It had new rooms, new carpet, firm beds, clean pool and hot tub, terrific breakfast. Hi Speed internet worked without any problems. Clean laundry room and friendly staff. I loved the rocking chairs on the front porch, very relaxing. I could not find anything to complain about with this hotel. Close walking distance to lots of restaurants (Cracker Barrell was very slow on service though). Alabama Adventure and outlet mall less than 2 miles away. Will definately stay here again.

  • Liked — Pool area & breakfast
  • Disliked — everything was great
  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank alatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Bessemer

Property: Country Inn & Suites By Carlson, Bessemer
Address: 4895 Academy Court, I-20/59 Exit 108, Bessemer, AL 35022
Phone Number:
Location: United States > Alabama > Bessemer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 12 Hotels in Bessemer
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Bessemer 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Country Inn & Suites Bessemer Hotel Bessemer
Country Inn And Suites Bessemer
Country Inn Bessemer
Bessemer Country Inn

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