Not a 4-star by any standard, but a very comfortable 3-star. I booked a large King room, bed was indeed less soft than usual, but nothing like a hard stone described in another review and I did not need anything to soften it. Yes, it is in need of renovation, but stiff competition in Chengde is mysteriously absent. There are no major brand hotel which could drive up renovation at existing local hotels. Carpet has been described in another review as dirty, it is not, but I would not sleep on the floor either. Some corners by the door were a bit black but again this was not an issue, it could have been caused by water damages some time ago, I don't know. Noise level might be an issue, as it is above the main central road of the city and honking starts early, but you will find this issue at every other hotel I imagine. At least this one is tall so it did not disturb me too much. The birthday or wedding fireworks did wake me up on Sunday morning though but again, wherever you will be I don't see how you can escape. And at 14th floor high, it was interesting to watch them from above exploding right in front of me.
I have not tried the breakfast so cannot comment.
I found the staff very friendly and the english-speaking front desk manager very helpful.
There is wireless for a fee, a multitude of Chinese restaurants on the street and the Mountain resort is about 20 min by foot or 10 minutes by taxi.
Until real competition kicks in, I would have no problem staying there again.
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