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“Cold showers in winter”

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Hidden Dragon Villa
Ranked #15 of 438 Hotels in Yangshuo County
Certificate of Excellence
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Cold showers in winter”
Reviewed December 23, 2012 via mobile

Booked into hotel with all the good reviews, whilst hotel is lovely, situated in a nice area, helpful staffs etc, but the experience of stay is so awful. Maybe it is just pure bad luck, we are basically freezed ! In the cold winter days, the hot water never real worked! Arrived and checked in late the first day and had to take a almost cold shower! The staff adviced that hot water will return after an hour due to some maintenance work etc. hot water was returned second morning and that is about it.hot water literally ran out with luke warm temp not sufficient for the winter coldness, and completely no hot water!

The reverse air conditioner in room also is not sufficient to keep the room warm but at least we are able to cope with putting on warm clothes but COLD SHOWERS in winter? Will definitely remember this hotel the first ever hotel stayed in without adequate hotel water !

Stayed December 2012, traveled with family
Helpful?
2 Thank mozzlezz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dragonvilla, Owner at Hidden Dragon Villa, responded to this review, March 15, 2013
Dear friends,

Thank you for your comment. We are very sorry for the experience you met. I understand your feeling. As you mentioned, our hotel has a very nice location and helpful staffs. And we do have been improving ourselves day by day.

We acknowledge that the machine have some problems during your stay. As we know that accident happens any time. But we have already arranged a repairman to fix it right away while we realize it. We apologize that we didn’t let you know clearly about the problem of the machine at that time. And now we have 2 different machines to provide hot water in our hotel to make sure everybody will have enough hot water anytime, especially in winter.

For the air conditioner in room, some were old at that time and not sufficient to keep warm. But we have changed some old air conditions after that.

And we do appreciate your efforts for improving our hotel again. We will do our best in the future. Thanks a lot!

Hope to see you next time, and have a new good experience here.
Best wishes,

John & Hidden Dragon Villa family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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167 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Toronto, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 11, 2012

Initially had trouble deciding where to stay for a weekend in YangShuo. The Hidden Dragon was my first choice, so I went with it - proving to be a perfect choice. The rooms were cosy and clean. Mine looked onto the breathtaking scenery. Staff was very helpful, they took arranged all the excursions and took care of all my requests effinicently.Restaurant on the roof is a very nice place to sit and enjoy the beautiful scenery while having a meal.

Location; perfect.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank CosmicShrimp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 5, 2012

We stayed here for three nights at the end of September. Our room looked directly onto fantastic scenery. We ate beer fish in the roof restaurant one evening and we had our breakfast there -- unfortunately, apart from our first afternoon, it rained constantly during our stay. Had the weather been better we would probably have spent more time sitting up there, admiring the panoramic views around the hotel. We enjoyed this hotel and the staff was very nice and helpful, and as mentioned, the view from the room was amazing.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Faith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 28, 2012 via mobile

There were six people in our party, and we all had a really good experience. Like the other reviews stated, the staff was amazing. They really go out of their way to help you with anything. The view from the rooftop resteraunt and bar was unreal,it was a great place to sit and have some drinks after we had a really good supper.

Stayed October 2012, traveled with friends
Helpful?
2 Thank Rich H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harbin, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 5, 2012

Our family came to visit us in China during the Chinese Fall holiday. We started in Beijing (bad idea during any holiday) then made our way to Yangshou for rest and relaxation. This hotel offered exactly that. The staff was very friendly and warm and willing to help. Their English was above par compared to many other Chinese. If you are looking for a 5 star hotel....this is not the place, but it was perfect for what we were looking for. The rooms were clean but aging (as to be expected). It would be comparable to an old bread and breakfast in the U.S. There is a sign in your room that says everything (art work, shoes, tea cups/tea pots) is for sale and to just ask for pricing. We received a gift upon entering the hotel, along with fresh fruit and water. We also received a gift when we left in order to wish us safe travels. The roof top restaurant and bar offered great views, a fairly well stocked bar (nothing crazy...but the essentials were available) and a fairly large menu along which combined Chinese and Western dishes. The room was clean with hard wood floors and crown molding with WiFi but No TV. The bathroom had western toilets and a leaky shower. The bathroom floor would be soaked after every shower. The rooms on the front side of the hotel had amazing views of the karst peaks. The hotel is about 5 km from down town Yangshuo but we loved that it was away from the hustle and bustle of the city. We toured with China Odyssey Tours so we did not have any trouble with transportation to and from the hotel because they picked us up and dropped us off at the hotel everyday. We all would recommend this hotel to others and if we ever come back to the Guilin/Yangshuo area we will stay here again. Again, this is not a 5 star hotel...more of a bed and breakfast.....but the beautiful scenery, homey feel and warm caring staff more than made up for the lack of swanky amenities. If you are looking for a relaxing, low maintenance vacation this place is for you.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank American_in_China99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 1, 2012

This hotel is a hidden gem in the mad-rush of Yangshou. While located 5km away from the West Street (a loud place for eating, drinking, partying) and Bus station, the place is close to attractions like the Moon Hill, Gongnong bridge (best for viewing the rising and setting sun), The Banyan Tree, Mud Baths, butterfly spring etc. The bike ride to Dragon bridge starts from here as well (3 hrs one-way), while the bamboo boat has this as the last stop! All in all, it is a complete hidden treasure

However, these were not the reasons for us liking the trip. When we came in the evening, we were greeted by the ever-helpful, ever-smiling Irene, who bent backwards to help us even though it was Mid-Autumn festival, a day to be spent with family. She gave us fruits, booked our cabs, booked, cancelled and rebooked our tour tickets, gave us tips, and let us just sit and relax in the reception (even though our stay had officially ended). If nothing, come visit the hotel for the hospitality and fall in love with the relaxing atmosphere. I am sure the roof-top bar and restaurant will only be the cherry on the cake!

Stayed September 2012, traveled with friends
Helpful?
5 Thank Tirkus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macau, Ilhas, Macau
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 25, 2012

Hidden Dragon Villa is a discreet hotel away from downtown, but close to attractions such as Moon hill, butterfly cave, Banyan Tree, just to name a few.

The room is decent, with exquisite chinese decor. We got what we ve seen from the photo they put on their website. Cleanliness is to be improved as we found a cockroach under the bed, but overall is good.

Staff is freindly and helpful. The girl at night shift (forgot to ask her name)is hospitable and give truly local perspective of the natural and cultural significance of Yangshuo, which helps tourists to a fuller exploration of the city.

Restaurant has a great view of the breath-taking mountains, muddy fields and old village houses.

Access at night could be dangerous as there is no streetlight the way to hotel, but if you are in group, or you take tuk-tuk or taxi should be fine.

Room Tip: Choose rooms with view of the mountains and turn on the mosquito repellent to enusre an undisturbed...
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chihong C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dragonvilla, Owner at Hidden Dragon Villa, responded to this review, September 27, 2012
Dear Friend,

Thank you so much for choosing to stay with us and have a nice time. And thank you for speaking highly of our hotel. Just one more thing, access at night is very safe, don't worry about that, there's NO danger happened to any guest before. The safety in Yangshuo is also very good too.

Hope to see you & your friends next time.

Best wishes,
John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hidden Dragon Villa

Property: Hidden Dragon Villa
Address: Ji Wo Du Village, Big Banyan Tree Scenery Zone | Big Banyan Tree Scnry Zone Yangshuo, Yangshuo County 541900, China
Location: China > Guangxi > Yangshuo County
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#10 Romantic Hotel in Yangshuo County
#12 Best Value Hotel in Yangshuo County
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hidden Dragon Villa 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
elegant Yangshuo hotel with Beautiful Legend, Perfect Location, Elegant Architecture in the style of Ming and Qing Dynasties and Great Roof Garden Dining. ... more   less 
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Also Known As:
Hidden Dragon Villa Hotel Yangshuo County

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