We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good 5 star deluxe hotel and very good service”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Crowne Plaza Huangshan Yucheng
Ranked #1 of 451 Hotels in Huangshan
Certificate of Excellence
pattaya
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Good 5 star deluxe hotel and very good service”
Reviewed September 23, 2013

The hotel is very glitzy, quiet nice. We had exeptional good service from a young man Joy Zhang who worked at the service desk. He helped us to buy train tickets, provided us with free rain coats and even came to the hotel on his day off to advise our driver on our day trip. he speaks very good English and I am sure he will have a bright future in the hotel/tourist bizniss.
thank you Joy for making our stay at the Crown Plaza Huanshan a very pleasant one.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pietpuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

131 reviews from our community

Traveler rating
    59
    57
    9
    4
    2
See reviews for
19
45
8
22
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Mainz
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 14, 2013

Here we stayed for 2 nights on a break from our china business trip and I really can recommend Huangshan for anyone visiting China. Also the hotel made our trip very comfortable and relaxing. You can decide if you want to stay on the mountain or in Huangshan itself, and if you decide Huanghsan, this is the best hotel. Very big with pleasant view on the river. The breakfast is good and delicious but it is the people that work at the hotel that really made the difference for us. they were all very friendly and helpful and genuine. It was a pleasure to come back to the hotel after a long day in the mountain and see the friendly smiles again.
The room is very modern and comfortable, free WiFi, and only 30 minute walk to the Ancient Street. The bridge opposite the hotel is under renovation and so the walk a a little bit longer until they fix it.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hans Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Level Contributor
96 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed July 24, 2013

Looks like a pretty new hotel a little away from the downtown. The hotel décor is impressive when you enter. But immediately you realize that people are not really trained to handle the clientele that will drop in there. Fifteen to twenty minutes of check in during which we were told that we were upgraded to the next room category. The executive floor looked liked we were almost the first customers there. The central cooling was off resulting in HOT corridors and lobby.
The rooms nice and well appointed. Nice décor and amenities.
Next comes the horrifying part. We wanted to eat western and were told that there was a restaurant on the 5th floor. Getting there was a challenge in itself due to missing and misleading signage. Anyway, got there and it again looked like that we were the first customers there. There was a fixed menu. We did not want to experiment and went in search of the Chinese restaurant. Finally got there after a lot of gesticulating and following non English speaking staff (we had a couple of Chinese speaking people with us, but even that wasn’t much help). Most of the items on the menu were “Mayo” or not available. Finally settled for a simple meal and went to sleep.
This hotel is nice but will take sometime before it catches up with the brand image and legacy. The infrastructure is good but staff needs to be first populated and then trained to handle the guests that the hotel is targeting to entice.

Room Tip: There are better choices available in Huangshan
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel_Grande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 27, 2013

The Crowne Plaza had very friendly staff, beautiful lobby and great rooms. They were spacious and very comfortable. Cab driver didn't have much trouble finding the hotel from the airport. They charged 50RMB from the taxi line. Seemed fair for the 15 min drive. The walk is about 30 mins or so into town to visit the "Tunxi Ancient Street". The map from the hotel was pretty easy to follow...just cross the bridge and go left toward town. It's touristy, but very pretty and worth a visit. We arranged a 1-day excursion with ctrip.com to the mountains. All in all a very nice weekend away from the hustle and bustle in Shanghai.

Room Tip: The room we were in faced the inside of the building, so not much of a view.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LoraGaige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin, Australia
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 24, 2013

We chose to stay in Tunxi to visit Mt Huangshan and chose the Crowne Plaza for its great price for what was on offer. Rooms were large and spacious, bathroom and shower were clean and tidy but there were some small downers that you expect a large chain like the Crowne Plaza to have down pat. Our aircon in the room didnt work and we ended up sleeping with it off as it was cooler outside than the air that was coming out of the airconditioner and there was one item in the mini bar... One
singular can of energy drink.

Other than those two minor mishaps, the stay was good, buffet breakfast and dinner was great with a large selection of dishes. We didnt do too much exploring of the town itself, but when we did venture out, no one really spoke english and there was no english writing anywhere. Some of the hotel staff didnt really speak or understand english either. Which is fine if you know what your doing, but if you need a hand to get a taxi somewhere or order room service, it can be a little difficult

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank roundtheworldin2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
owenfeng, General Manager at Crowne Plaza Huangshan Yucheng, responded to this review, May 3, 2013
Dear Guest,

We would like to thank you for having chosen Crowne Plaza as your preferred accommodation in Huangshan and we appreciate you having taken the time to share your experience with us on TripAdvisor. Only by candid comments such as yours we are able to improve our service and facilities.

We were thrilled to read your positive comments about great price, rooms were large and spacious, bathroom and shower were clean and tidy and buffet breakfast and dinner was great with a large selection of dishes, We will share your remarks with my team and are certain that accolades such as yours will encourage our team to further improve our services.

On the other hand we were disappointed to read that our aircon in the room didn’t work and some of the hotel staff didn’t really speak or understand English either. I have discussed your report with my Executive team as well as with our Training Manager and we will immediately start a training program in order to prevent similar guest experiences from happening.

Once again, thank you very much for your candid report.


Sincerely,

Vinter Teo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 14, 2013

Sorry for the late review, we actually stayed here last May just after the hotel opened. The design is wonderful and the rooms were extremely comfortable, with open bathroom.
the value for money is superb. We found the staff to be super friendly, and extremely attentive to our young children.The friendliness is reflected from the Management right down to the cleaning staff. The buffet was good value for money, although I advise not to arrive too late, (as Chinese eating times are earlier than European). I have nut allergies, so the chef was very helpful to explain what I could eat. Some of the restaurant staff did not speak good English, so please ask for someone who does if you need help and cannot speak Chinese. (however this is a regional hotel, so you cant expect fully lingual staff) However the buffet price is great value for money offering Asian and western dishes. The pool is great also. The concierge are helpful and booked a minibus for us to go the mountain, however if you are a small group, it may be cheaper to just get a taxi from the street, as there are plenty waiting at the bottom of Huangshan so no need to keep one waiting all day. The concierge also advised we visited the old street, which was well worth it with lovely antique shops, and lit up at night. We were made to feel extremely welcome especially by the General Manager, who offered us his own private car to take us with our small baby and small kids, to the train station at night. We hope to come back and visit another day, and we will definitely stay at the Crowne Plaza.I can recommend this for Family trips.

Room Tip: We stayed in the standard rooms, however we took a quick look at the club lounge which was very peac...
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hea_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
owenfeng, Front Office Manager at Crowne Plaza Huangshan Yucheng, responded to this review, April 16, 2013
Dear Guest,

Thank you for having chosen Crowne Plaza Huangshan Yucheng and thank you for having taken the time to share your experience with us on TripAdvisor.

We were delighted to learn that you felt the value for money is superb and that you enjoyed your stay with us..

We certainly are looking forward to welcoming you back to the Crowne Plaza Huangshan Yucheng


Warm regards,

Owen Feng
Front Office Manager
Crowne Plaza Huangshan Yucheng
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Xi'an, China
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 17, 2013

My family and I stayed two nights over Chinese New Year, driving from Shanghai. The hotel was easy to find and even have a weclome desk with two staff on a road just off highway exit so easy to get directions, even though it is easy to find whether GPS or they are there or not.

From the arrival and welcome to departure we have nothing but compliments. Room is great and well worth the money. Breakfast great and al la carte dinner also good food. Service at breakfast was really friendly even though the are under immense pressure of guests just walking in and taking seats. But well done to the breakfast team. My eggg white omelette request and continuous fresh cups of coffee no problems. The pool is lovely, and clean and lobby areas so relaxing and big.

The concierge made a good restaurant recommendation which worked well in the downtown. Location is not right downtown but hey, only five to ten munites from so I will not treat that as an issue as the space and tranquility were very nice.

The only thing they could not arrange was the weather at Mount Huangshan, it was so bad that we will have to go ack and cannot wait to stay again at this hotel. Well done to the team there as we have nice family memories to keep for lilfe!

Room Tip: Take a river view if you can and a slightly floor. Miss the masses at breakfast if you can
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dominic B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
owenfeng, Front Office Manager at Crowne Plaza Huangshan Yucheng, responded to this review, February 18, 2013
Dear Guest,

Greetings from Crowne Plaza Huangshan Yucheng!

Thank you for having chosen to stay at Crowne Plaza Huangshan Yucheng as your preferred accommodation with your family. We highly appreciate you having taken the time to share your experience with us on Trip Advisor.

It is always a great pleasure and extremely rewarding to receive positive and encouraging remarks about our services and facilities such as yours. We are delighted to learn that we exceeded your expectations, that you enjoyed your time with us. Your positive remarks are gratifying and encouraging for our colleagues to continually enhance their performance

We will certainly share your report with all our colleagues and we are convinced that accolades such as yours will entice them to further improve their services.

Thank you once again for staying with us and we are very much looking forward to welcoming you back to Crowne Plaza Huangshan Yucheng in the not too distant future.


Sincerely,

Owen Feng
Front Office Manager
Crowne Plaza Huangshan Yucheng
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Huangshan hotels
Xihai Hotel
#2 of 451 in Huangshan
4.0 of 5 bubbles 254 reviews
Banyan Tree Huangshan
#3 of 451 in Huangshan
4.5 of 5 bubbles 72 reviews
Beihai Hotel
#149 of 451 in Huangshan
3.0 of 5 bubbles 366 reviews
Show Prices
Show Prices
Show Prices
Huangshan Resort
Huangshan Resort & Spa
Huangshan Resort & Spa
#9 of 451 in Huangshan
3.5 of 5 bubbles 94 reviews
Huangshan Baiyun Hotel
#159 of 451 in Huangshan
3.5 of 5 bubbles 256 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Huangshan Yucheng? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Huangshan Yucheng

Property: Crowne Plaza Huangshan Yucheng
Address: No.1 Huizhou Avenue, Tunxi District, Huangshan 245000, China
Phone Number:
Location: China > Anhui > Huangshan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 451 Hotels in Huangshan
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Huangshan Yucheng 4.5*
Number of rooms: 485
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Hotels.com, Hotwire, Expedia, Agoda, Orbitz, Travelocity, IHG, Cancelon, Priceline, Cheap Tickets, TripOnline SA, HotelQuickly and Hotel.de so you can book your Crowne Plaza Huangshan Yucheng reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing