Sorry for the late review, we actually stayed here last May just after the hotel opened. The design is wonderful and the rooms were extremely comfortable, with open bathroom.
the value for money is superb. We found the staff to be super friendly, and extremely attentive to our young children.The friendliness is reflected from the Management right down to the cleaning staff. The buffet was good value for money, although I advise not to arrive too late, (as Chinese eating times are earlier than European). I have nut allergies, so the chef was very helpful to explain what I could eat. Some of the restaurant staff did not speak good English, so please ask for someone who does if you need help and cannot speak Chinese. (however this is a regional hotel, so you cant expect fully lingual staff) However the buffet price is great value for money offering Asian and western dishes. The pool is great also. The concierge are helpful and booked a minibus for us to go the mountain, however if you are a small group, it may be cheaper to just get a taxi from the street, as there are plenty waiting at the bottom of Huangshan so no need to keep one waiting all day. The concierge also advised we visited the old street, which was well worth it with lovely antique shops, and lit up at night. We were made to feel extremely welcome especially by the General Manager, who offered us his own private car to take us with our small baby and small kids, to the train station at night. We hope to come back and visit another day, and we will definitely stay at the Crowne Plaza.I can recommend this for Family trips.
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