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“Great choice in Santa Cruz”
Review of Hotel TerraVina

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Hotel TerraVina
Ranked #4 of 11 Hotels in Santa Cruz
Certificate of Excellence
Rio de Janeiro, Brasil
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great choice in Santa Cruz”
Reviewed June 22, 2014 via mobile

We've recently spent a week in this hotel - very well recommended.

Staff was very friendly, but I felt some of them lacked preparation (for ex, once I've asked in the reception desk how to get a coffee and they sent me to city center, the hotel apparently didn't have it).

Rooms were decent but very simple. Mattress was terrible, as you could feel its coils in your back. This is something I could leave as a recommendation: please upgrade the mattresses.

On the positive side, the hotel is beautiful and very well located. Walking distance (through the vineyard) to the best restaurant in town. Friendly staff who helped with wine tours reservations. Honest pricing.

Para os amigos brasileiros, é uma excelente opção, mas no Brasil esse hotel seria considerado uma pousada. Os quartos são bem simples e o hotel não possui praticamente nenhum serviço. Alugue um carro ou contrate um motorista, a cidade é no meio do nada e as vinícolas não são muito próximas umas das outras.

Stayed June 2014, traveled on business
Helpful?
Thank RBivar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thrilleddenmark, Ejer at Hotel TerraVina, responded to this review, July 5, 2014
Dear guest,

We are so pleased to know that you enjoyed your stay at Hotel TerraViña. It was very nice to have you.
I believe that there was a misunderstanding about the coffee for which I apologize profoundly. Of course, we serve coffee and other beverages in the hotel. Besides, our bar is open 24 hours.
As for the mattresses they are actually the best quality to be had in Chile (Serta) but if you are used to very soft mattresses ours may be on the hard side.
We hope to see you again in Santa Cruz.

Kind regards

Anne Sorensen
Owner
Hotel TerraViña
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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456 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
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Netherlands
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 13, 2014

For us, the perfect hotel in the perfect location - will recommend to all our friends and will definitely return. Small hotel set in a vineyard in Santa Cruz, walking distance through the vines to a great Italian restaurant (Vino Bello) and the lovely wine tasting with Cesar at Laura Hartwig. Rooms have stripped wooden floors, french doors to a balcony overlooking the vines - and a really comfortable bed! Good breakfast. Catch the afternoon sun enjoying a bottle of wine by the pool, or inside by the wood burning stove in the winter. Great staff - really helpful.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SueandAngus1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 27, 2014

It looks so nice from the outside with its two story white walls and inviting pool, but "minimalist" is an understatement for the interior. We stayed 3 nights in March on a tour with several couples. After we checked in, one man in our group asked with a frown "so what do you think of the rooms?" I could only reply "spartan!" He laughed and agreed. The bedroom was almost empty of furniture, the floors bare, the shower curtained on 2 sides and tiny. Having come from La Casona at Matetic Vineyard, we expected something more luxurious. Continental breakfast here was just okay. The setting, however, was quite lovely, with vineyards all around which framed the mountain sunsets. An evening stroll through the vineyards with provided flashlights took us to a tasty Italian restaurant. That same path also led us to the boutique Laura Hartwig winery for a horse and carriage tour through the vines and a very good tasting.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank onehundredcountries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thrilleddenmark, Owner at Hotel TerraVina, responded to this review, May 2, 2014
Dear guest,
Thank you for taking your time to review Hotel TerraViña. We are sorry that we failed to live up to your expectations but please ask yourself if it is fair to compare our country Inn (160USD) to the 5-star hotel (520USD) where you stayed prior to your visit here.
Rather than luxury we have opted for a rustic country style and the Scandinavian simplicity (since I am from Denmark). We have used the best materials only and think it would be a pity to cover the beautiful oak floors with a carpet or put more stuff in the rooms. However, that is a matter of taste and we realize that we cannot please everyone. Fortunately, the vast majority of our guests seem to appreciate what we are.
We hope you enjoyed your trip to Chile.
Kind regards
Anne Sorensen
Hotel TerraViña
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, UK
Level Contributor
302 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed April 24, 2014

Surrounded by vines Terravina is a lovely place with just 18 rooms which are a good size, rustic and fresh and very functional. Beds are comfortable and there is a very good shower. Our room was on the upper floor and there was a small balcony where we could sit and enjoy the picturesque view. There is a large swimming pool and a nice garden area where birds were playing continuously.

The owners and staff are very friendly and will go out of their way to help and the place has the nice feel of the owners being on site.

There is a small but adequate breakfast room and nice choice. Although meals are not served they can arrange a cheese platter in the evening although it is only a short walk through the vineyards to a nice Italian restaurant.

Highly recommended.

Room Tip: Rooms all very similar, slightly better views from upper floor rooms.
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mfranks911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 20, 2014 via mobile

This is our third stay at this lovely tranquil hotel set between rows of vines, beautiful garden & pool area, with a back drop of the mountain ranges. The rooms are cosy with a farm house feel, with stunning views from the balcony. Staff are friendly and helpful. Located 5 mins (by car) from the Santa Cruz plaza where you can find the museum (well worth a look) the casino. There is a vin yard with a great restaurant almost next door to the hotel and many other eating options near by. The main vin yards are easily located. This really is one of our favourite getaways from Santiago.

Stayed April 2014, traveled as a couple
Helpful?
3 Thank LOU222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 21, 2014 via mobile

We have enjoyed a three nights in this countryside hotel. Perfect placed in the middle of vineyards
With an old Chilean style and a really quiet place.
They have a good size pool and some restaurants not so far.
The owners are always a around and they personally attend guests.
You will be disconnected from rush world.

Stayed February 2014, traveled as a couple
Helpful?
1 Thank Rene O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paramaribo, Suriname
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 18, 2014 via mobile

A great destination for a get-away. Very high standard of customer service. Owner is personable and accessible. Food is good (breakfast, and there is a cheese plate available), and there are at least three really good restaurants in the area. Only complaint is that wifi signal is not consistent.

Stayed February 2014, traveled with friends
Helpful?
2 Thank Susross9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel TerraVina

Property: Hotel TerraVina
Address: Camino los boldos s/n, Santa Cruz 31202, Chile
Phone Number:
Location: Chile > O'Higgins Region > Santa Cruz
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Santa Cruz
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel TerraVina 3*
Number of rooms: 19
Official Description (provided by the hotel):
With the Andes Mountains as background Hotel TerraVina is located in the middle of a vineyard in the beautiful wine valley of Colchagua just 2 hours south of Santiago. All the tastefully decorated rooms have oak floors, colonial style tiles in the bathroom, central heating, safe boxes and great big beds with Scandinavian duvets. Count on a hearty breakfast and personal service from the owners. ... more   less 
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Also Known As:
Hotel TerraVina Chile/Santa Cruz

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