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“Good hotel, bad service”
Review of Don Raul Hotel

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Don Raul Hotel
Reviewed November 5, 2012

Positives: Great breakfast, central location, wifi, not bad rooms
Negatives: Slow service, late check in time, disinterested staff

During our stay there was a group of 20 local filmmakers partying in the hotel courtyard until 7AM making a lot of noise and disturbing all other guests. Unbelievably the hotel did nothing to stop them, despite many complaints.

Stayed: October 2012, traveled with friends
Thank mark7780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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65 - 71 of 315 reviews

Reviewed August 15, 2012

Well situated hotel in the main street of San Pedro with spacious room. The towels were not clean, the direction of the place really unpleasant, the breakfast without interest and the value for money horrible.

  • Stayed: August 2012, traveled with family
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Thank boris b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

We stayed here as part of a basic tour, so we're not sure of the price although the walk-in price was displayed in reception and I was surprised it was so expensive. On the plus side we arrived dirty and tired after three days with no showers in the Salt Flats of Bolivia, so a hot shower and bed was really all we needed. The breakfast was a buffet with an amazing variety including fruit - a nice change after minimal breakfasts in Bolivia. The staff were friendly and the location close to the centre of town.

  • Stayed: June 2012, traveled as a couple
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Thank dd338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2012

We were very disappointed with this hotel. Especially at the prices they charged. Crazy. The room and bathroom were small, stuffy, and very rustic and basic. More a backpackers place than where we are paying pesos 71000. Reception area looks promising but then you go into the dusty dirt courtcard and enter a very very basic 4 walls room. Cheap and horrible. The bathroom was so small that when I bent down to dry my legs had to watch out not to yet again hit my head on the shelf. The shower to small that the shower curtain sticks to your body. And the solution with that is to leave the curtain open getting all the floor wet. The breakfast was good.
San Pedro de Atacama is very dusty and rustic and this is reflected in this hotel. But I am understanding most of the hotels are like this. The excursions are great and amazing things to see. But the experinece in the village was not great, as I feel the establishments are really milking the tourist for what they are offering. Shops charge more if you use your credit cards. Restaurants already put the tip on the bill. Prices are high even realizing SPde Atacama is a long way from bigger towns.

Room Tip: Shop around for something better
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  • Stayed: February 2012, traveled with friends
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Thank dedicatedtraveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2012

Very basic bedroom. Bathroom was extremely small and no hot water on two occasions. However, we believe that work is in hand to remedy this problem. Rooms are in terraced rows and ours was opposite a communal shower/toilet block - Thought all the rooms had ensuites. However, on the plus side, the staff were very helpful and it is in a good location at quiet end of town.

  • Stayed: January 2012, traveled as a couple
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1  Thank Sue&Paul-Kent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2012

The single rooms were very tiny without any decoration at all. In the room was a small desk but no chair, bed was small too and shower nearly never worked during the 3 or 4 nights I stayed there. And if it did work a little, only cold water. Even if this is a very touristic village, USD 80.- was really overpriced. At least it was clean and quiet. No swimming pool (but normal as in the deser)

  • Stayed: November 2011, traveled solo
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Thank Petra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2011

The hotel is expensive and the rooms are terrible. The room has humidity all over the place, the walls are falling down and the bathroom... well, the bathroom sucks. It is tiny, dirty and with a shower that barely puts some water through it. Don't fall in this trap!

  • Stayed: March 2011, traveled solo
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Thank AllanMCCosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Don Raul Hotel

Address: Calle caracoles # 130 | Casilla # 14, San Pedro de Atacama 14400000, Chile
Location: Chile > Antofagasta Region > San Pedro de Atacama
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #19 of 28 Hotels in San Pedro de Atacama
Price Range: $100 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Don Raul Hotel 3*
Number of rooms: 35
Official Description (provided by the hotel):
Traditional Hotel located on Main Street in a special environment for relaxing excursions in the Atacama Desert. ... more   less 
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Also Known As:
Don Raul Hotel Atacama/San Pedro De Atacama, Chile

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