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“A bit tired”

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MarSerena Hotel y Cabanas by hostaldel mar
Certificate of Excellence
Sydney, Australia
Level 4 Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“A bit tired”
Reviewed February 12, 2011

We stayed for 5 nights in peak season. La Serena was absolutely packed.
The cabins are a bit old and cramped for 4, but they do have a bit of character and tended to grow on you. The swimming pool is good and was kept clean. It is only a minutes walk to the beach.

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MNER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 reviews from our community

Traveler rating
    73
    75
    25
    5
    2
See reviews for
76
56
7
19
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
Santiago
Level 6 Contributor
111 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 19, 2010

We spent 5 days.
Positive:
-Location near to the beach is a favorable aspect. Also, it was placed near to restaurants and pubs few minutes by walking (But it is possible to find a lot of similar accomodations near by).
-The pool was fine and clean and the garden was nice.
Negative:
-The reservation has to be made only by fax (proof of bank deposit), not able by internet as usual.
-The room was old furnished, the kitchenette had a gas leak (we had to cook with windows opened), the bathroom was unclean the day we arrived (we had to clean for ourselves), we had to ask for "extra" towells (we were 4 instead of 2), the breakfast was less than basic and milk was often diluted with water ( last two days we received breakfast for 2 instead of 4, kids must eat as well!).
-We did not like the room: the double bed was made by 2 beds placed together, mattress and pillows were unclean and very old. Blankets were very dusty and my husband and kids had allergy exacerbations every night we spend at bed (not recommended at all to allergic people).
-Reception staff was not accustomed to manage credit card machine when we had to pay at check out .Finally we had to pay in cash.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Alejandra74Santiago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
world trip
Level 3 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 31, 2010

We spent 5 days in our own cabana, in peaceful garden setting near the swimming pool. Had access (by taxi) to shopping centre and "old town" as well as minutes walking to beach. Staff were friendly and efficient, able to help with all our needs. Miguel on reception was excellent, nothing was too much trouble.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jandjWorldTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lleida, Spain
Level 6 Contributor
105 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed January 5, 2010

We found this accommodation by chance, no lonelyplanet no tripadvisor, and for that reason, we were a bit afraid, but everything was perfect.
Cleanliness, Localion, Wifi, Bicycle for free, Service,Swimmingpool everything was perfect.
If we come back to la Serena we will lodge here again.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evamartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MarSerena Hotel y Cabanas by hostaldel mar

Property: MarSerena Hotel y Cabanas by hostaldel mar
Address: Avenida Cuatro Esquinas 0680, La Serena 1710548, Chile (Formerly Cabanas Hostal del Mar)
Location: Chile > Coquimbo Region > La Serena
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 76 Specialty Lodging in La Serena
Price Range (Based on Average Rates): $
Number of rooms: 28
Official Description (provided by the hotel):
A few steps from the beach and 5 minutes from downtown, surrounded by vegetation and a good price. Cabins and rooms for 2, 4 and 5 persons and all the information to know the region. Category: 3 stars ... more   less 
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Also Known As:
Cabanas Hostal Del Mar Hotel La Serena

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