The structure of the hotel is good, rooms are bright, beds are warm (with electric warming mattress pads) and the shower is great. But staff was not sympathetic or helpful. The man I believe is the owner of the place posed several rules like - "you can't eat on your room and you can't also use the kitchen". My friends that were in another room had several problems with their bathroom and staff didn't seem willing to solve them (even after several complaints). The hotel didn't seem to be full, but changing rooms was not an option for them. Staying in this hotel would have been a much better experience if staff had treated us well.
- Official Description (provided by the hotel):
- The Hotel Columbus in La Serena gives you the warmest welcome and offers an unforgettable stay in our theme hotel where the staff will assist you with the kindness you deserve. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Cheap Tickets and Priceline so you can book your Hotel Cristobal Colon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.