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Royal Hotel
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Reviews (891)
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All reviewsrooftop restaurantthe buscentral markettuk tukhighly recommend hotelair connice rooftop barbudget hotelhotel is in a great locationcheaper roomssiem reapno elevatorbamboo trainthe riverhot waterdeluxe roomfan room
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Reviewed August 22, 2011

We stayed here for two nights on out way to Siam Reap and we really didn't have a pleasant stay.

First of all we walked from the bus stop to the hotel to avoid the many touts hanging around to be very inconveniently 'escorted' in by one of the many Tuk Tuk drivers waiting outside. Funnily enough there were no $6 rooms left and we had to barter down the price so that was the start of a not so friendly relationship with the staff.

The room was very clean and massive with a small balcony outside, tv and a large comfy bed which to the honest is why we stayed and was our only positive experience from the hotel.

First of all they will give your room number to a Tuk Tuk driver after you arrive. I caught the front of house staff giving our room number to the same driver who escorted us in. I challenged them about this in front of a big crowd of new arrivals and they could not give me an answer and avoided eye contact. I had to walk away because I didn't want to 'lose face', not a lot makes me angry but I was close to losing it.

After this confrontation the Tuk Tuk driver still chased us down the street trying to sell us a trip to the sites. We took the unusual step of just ignoring them this time because we were very angry about what happened and they seemed to get the message.

The staff never once said hello to us and seemed to be in a huff because we bought our own boat ticket to SR.

Also they didn't give us a scarf when we left, not surprised since we probably didn't come under their happiest of clients but there you go.

If you do go to Battambang then give this Tuk Tuk driver a call. Excellent English and very good guide. His name is Kim and his number is 01265 4427. You can call from any Internet place, this hotel doesn't allow calls apparently!

  • Stayed: June 2011
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Thank LeprechaunLarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2011

Mix up when we got to the hotel, we booked room in 1 hotel but they have 2 other sister hotels in the area and the 1 we booked was full so they accepted our booking but when we arrived tried to bring us to the sister hotel which was less central. We eventually got a room in the hotel we had booked but had to pay extra. TV was broken for the whole time we were there. WIFI worked some of the time. We couldn’t turn off the shower. Location good but room very basic.

Room Tip: We couldn't get showers to swithc off and the TV or WiFi didn't work properly
  • Stayed: May 2011, traveled with friends
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Thank Voilareally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2011

We stayted for 1 night on our way to Thailand and it was ok for 1 night. Rooms are clean, bed is ok and if you are lucky the A/C is working. That roof bar/restaurant has a nice overview but nothing special to see there and the service was terrible. (They tried to let us pay for the breakfast that was included).
No elevator and you have to bring your luggage to your room by yourself.

  • Stayed: July 2011, traveled as a couple
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Thank Niels82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2011

Bed bugs in one room, poor service in the restaurant and failed to actually book the bus tickets meaning a delay to our journey. Enough said!

  • Stayed: July 2011
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Thank jakeyboygetslost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2011

We stayed for 2 nights in Battambang and had the good fortune to meet a moto driver outside the hotel by the name of Mr Bat. I rented my own bike from the hotel for 8 dollars and my friend rode pillion with mr Bat. He took us all round the countryside for the day to the wats and wherever we wanted to go. Including the bike hire, he charged 12 us dollars. He was an excellent guide, super warm and friendly and chatty and spoke excellent english. Thoroughly recommend moto as the way to see a good expanse of Battambang and definitely try get him as your guide. Give him a good tip, he is worth it !!

  • Stayed: May 2011, traveled with friends
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Thank burgerlicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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