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“Good place for 1-2 nights” 3 of 5 bubbles
Review of Lux Guest house

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Lux Guest house
Ranked #10 of 46 Battambang B&B and Inns
Certificate of Excellence
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good place for 1-2 nights”
3 of 5 bubbles Reviewed December 3, 2013 via mobile

We arrived here after our trip through Thailand. In Cambodia you get a lot more for less money. Eventhough Battambang is not the most beutiful city on the planet ;) we really enjoyed our one night stay because the staff was very friendly and accomodating and the standards of the hotel are high. In short, good place to stay for one or two nights.

Stayed November 2013, traveled with friends
Helpful?
Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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209 reviews from our community

Traveler rating
    57
    92
    37
    11
    12
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Birmingham, United Kingdom
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed October 13, 2013

We initially headed to Tomato guesthouse but they only had dorms (it was the big holiday and the place was deserted, so that seems very odd, more likely no staff to clean the private rooms) so we went next door to this place. The staff did often ask if we wanted to go on a tuk tuk anywhere but to be fair, I think all tourists really 'do' here is go on a tour of the old bamboo railway and mooch around town. Other than that the room was very nice - but slightly let down by an out of place small and minimalistic bathroom - and the staff were very friendly and got our bus tickets sorted for us no problem. Good value place all in all and would be happy to stay here again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Laurence E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 9, 2013

The Guesthouse is intro by a tuk tuk driver when pick up us from the bus station.
We arrive and saw the room is clean so we decide to stay since the night was late.
The tuk tuk driver keep ask my friend to take the tour for the next day which charge $20/ person.
Hotel boy bring us to room and close the door inform us that the tuk tuk driver charge the price was expensive! Normal day tour only $10 per tuktuk . We reject the driver for the driver . but we get the tuk tuk from street after bargain for the day tour package ,IT is only $8 for per tuktuk. :)
anyway thanks to the Hotel Staff. He recommend us some nice food stall too. We went to tomato guesthouse have a jug of beer ($2) too.

  • Stayed November 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ayaleaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed October 9, 2013 via mobile

Our double room with a/c and hot water was big enough with a comfortable bed but 18 $ is too much for such a city as battambang. And mostly the personnel was not helpful at all: we booked to them a bus for 7am and therefore had to wake up around 5.30 but when we showed up in the lobby they just tell us that the bus is full and that we must wait for the next one at 8.30am. Couldn't they warn in advance ratjer than letting people waking up at dawn? We then decided to take a tuk tuk and check by ourselves at the bus station where we could in 2 mins find some seats in the 7am bus!
In short: avoid this place if possible and try the tomato guesthouse (1 block away) which seemed much more welcoming.

Stayed October 2013, traveled as a couple
Helpful?
Thank tonio712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed September 16, 2013 via mobile

lux is great for the semi budget traveller. rooms are clean, quiet,free wifi, comfy bed all for $15 a night. really close to the centre of town and all the 'action'of battambang. no lift so dont stay here if stairs aint your thing.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank katiepie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austria
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed September 2, 2013

First the good: the rooms are clean, the bathrooms very basic but functional, and the location is prime (close to the Central Market, the colonial district and the waterfront).

Now the bad: the staff’s English skills are inadequate for effective communication, so they can’t respond well to requests or help much if there is a problem. We left a personal item behind in our room when we checked out, and after discovering this the same evening, we immediately contacted the Lux. After three telephone calls (where apparently a different person answered each time, requiring renewed explanations in words of one or two syllables) and no fewer than five e-mails in the course of a week, all of which were apparently ignored, we gave up. We even offered a cash reward for our forgotten item (it has little monetary value), but never got a response – not even a one-liner saying “Sorry, it wasn’t found”.

Indifference like that is unacceptable for a hotel of any category, which is why I can’t recommend the Lux.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Thing_Two
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeuwarden, Friesland, Netherlands
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed August 31, 2013

I didn’t stay at this Guest house but I have a bad experience in this Guesthouse. When we arrived in Batthambang we asked a Tuktuk driver to bring us to a nice Guesthouse. He brought us here; we asked to see the different rooms and the owner showed us. The rooms look clean and nice so we asked the price. A bigger room was like 12 dollar and the smaller room was like 8. We went outside again to grab our bags then the Tuktuk driver say to us: I know another Guesthouse witch is also nice, just around the corner. We go and take a look but it was not what we expected so we decided to go back to the first one. 5 minutes later we arrived again at the Lux guesthouse. We asked for the room which was 8 dollar the one we take a look at. But suddenly he didn’t have the room anymore only the 12 dollar room. He made an excuse about a broken toilet or something. He became unfriendly and started to yell. Of course we didn’t like this and go away. We took another nice guesthouse just around the corner. But this is not all, 2 days later we wanted to go for a swim. The Lux villages the new hotel which have the same owner as the Lux guesthouse has a swimming pool. If you pay 3 dollar pp. you could take a swim so we went. We pay 3 dollar pp. and go in the water. After 5 minutes came the owner and say we have to pay 4 dollar extra. Why we have no idea. We didn’t want to pay extra of course and asked why, he came with a lame excuse and say if we don’t pay we have to go or he will call the police. I say okay we go, just gif me back my money. But of course he didn’t want to do that either. After some arguing we could stay 30 minutes and then we had to go. I was mad but didn’t want bigger problems so we left.

  • Stayed August 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Maarten_Nijboer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lux Guest house

Property: Lux Guest house
Address: # 79 Street 102, Phum 20uksaphea, Sangkat Svay Pao, Battambang 02000, Cambodia
Location: Cambodia > Battambang Province > Battambang
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 46 B&Bs / Inns in Battambang
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lux Guest house 3*
Number of rooms: 24
Official Description (provided by the hotel):
Lux Guesthouse is a modern luxury guest house which has high quality standard service with the unique Khmer hospitality you expect and deserve. Our fully modernized property which just opened on April 2009 comes with all the usual amenities as well as unlimited water, free bikes, free internet, free pickup. It is only a 5 minute walk to the Central Market and by bike, it is less than 2 minutes. Of course, tuk tuks are always an option as well. Run by Khmer family, it is a friendly place with a warm, cozy atmosphere and it will provide you with a memorable experience of Khmer hospitality . ... more   less 
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Also Known As:
Lux Guest House Hotel Battambang

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