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“Quiet and lush surroundings” 4 of 5 bubbles
Review of Phka Villa

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Phka Villa
Ranked #7 of 27 Hotels in Battambang
Certificate of Excellence
Manama
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Quiet and lush surroundings”
4 of 5 bubbles Reviewed March 21, 2013

This is a nice quiet place with rooms arranged around a pool and lovely gardens. THe rooms are fine, though don't get excited about having two terraces as one is covered and dark and virtually unusable. The staff are lovely and, true to the other reviews, produced a free lunch box when I was leaving for Siem Reap. If you are hesitating between this and Battambang Resort I would say the latter is more relaxing as there is a much larger area and the rooms are not all crammed around the pool and also the rooms are larger and more stylish. On the other hand Battambang Resort is way out of town so you may feel a little stranded.

  • Stayed March 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BridgeQueen_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhkaVilla, Owner at Phka Villa, responded to this review, March 21, 2013
Dear, Clients

Thank you for taking time to show your opinions on tripadvisor. It always nice to hear that guests found the place nice, quiet with lush surrounding and friendly staff.

Let's say a bit a bout Phka Villa's unique:

Location : it can keep all our guest from bothering noisiest of the busy streets, but it closed enough to city center, on the other hand it is only 8 minutes walking the central Market (Psha Nat) , Museum, and colonial house. Free tuk tuk to town is provided.

Small scale of unique property: it is only 10 rooms arranged a round a large pool. 7 rooms ( Twin or Double) designed for max 2 adults, and 3 rooms are bigger for family. This unique can provide enough privacy to its guest , who do not deserve a big cooperate hotel, truly you will feel like home, as other reviews said.

Room and whole property scale : through your experiences, you have been stayed in both places, hope what you have wrote is fare in a comparison. Honestly we have never seen Battambang Resort yet. We are glade you found the room is fine, so we don't need to say any more further. we are sorry a bout the one of our terrace you feel unusable, but there are light for you to switch it on when start dark.

In comparision between Phka Villa and Battambang Resort is far a bout 15-20mn by tuk tuk from town and you can't walk, but both places can provided a good night sleep, because it located a good quiet area, and the best service you can get.
Room: we agreed if you found ours smaller, but if this necessary!
Lunch Box/water: In our deeply thought, we really do care to our guest who have been staying with us and do concerning to unhygienic food a long the way that guest might take along the trip. Example traveling a long trip such as by bus or boat, especially warming say good bye from the deep heart feel of our family!

In all, Thank you for your feedback.
We wish you all the bests, If you plan to come back to Battambang in the future, I and the family team at Phka Villa are delighted to host you again.


Warm regards,
Ratanak Mr/Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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416 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
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English first
Halifax west yorkshire England
Level Contributor
123 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed March 9, 2013 via mobile

We stayed here two nights and enjoyed the break from the bustle of Phnom Pehn. The staff are really friendly and helpful. The rooms are nice and discreet behind lush vegetation. The downside was a lot of mosquitoes in the rooms despite using plug ins and sprays. Thankfully there are nets provided with the beds which we used.

The food was nice and we had quite a few meals there and all were reasonably priced. Nothing was too much trouble and they even booked our onward bus travel for us.

The only problem was there wasn't any hot water in our room morning or evening and we did mention it and they said it was on its way but it didn't appear. It wasn't a major problem given the heat but shaving was a hassle but we were only there a couple of days and the place is well worth a visit.

On our last day we were given a lovely send off with a picnic box for our long journey and staff waving at us and shouting goodbye outside the complex and still waving as we ride down the dusty road in our laden tuk tuk. A lovely lasting memory!

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Markfennelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhkaVilla, Owner at Phka Villa, responded to this review, March 9, 2013
Dear, Mark fenelly

A warm greeting from Phka Villa!

First of all, We would like to say thank you for taking your value time to post your experiences of a stay at Phka Villa. We are delighted to hear that you enjoyed your stay, and found our staff are really friendly, helpful, and our rooms are nice and a pleasant tranquil discreet place. It also great to hear that you like our foods and drinks service, and found it reasonable priced.

Secondly, We would to clarify of some negatives you found at Phka Villa.
1. Hot Water
Truly there are hot water in the room. Newly we have applied new system, there two of 500 Liters electronic boil hot water to support all our 10 bungalows. It will be plenty of hot water and need to be patient between 30seconds and 1 minute. We are sorry that you did not get hot water for saving, and we understand that hot water very importance for saving, next time we will send someone to come along to check when guest ask there is no hot water.
2. Mosquitoes
Base in Cambodia, They are everywhere and plenty of them. At Phka Villa we do our best to stop them from bordering people, We have sprayed every day before guest check in and when our room mate clean the room each day. Also pest company applied spray once a week. As you found there are nets provided in the room which importance, and we recommended all guest to use the net when they found mosquito in side the room. Also, outdoor when you have meals or drink our staff will take the mosquito coil to put near your seat. We highly recommend people to hand its own spray apply your hands or legs every time in the evening.

We are sorry for the above issues you had at Phka Villa, and we will high light these issues into our management to make sure hot water in working order and try the best to less mosquito.

In all, I and the family at Phka Villa would like to express our heart deep-feel to say thank you again for staying with us, and the enjoyable stay in feedback.

We wish you all the bests, and hope you enjoyed your next spot in Cambodia. If you plan to come back to Battambang in the future, I and the family team are delighted to host you again.

Warm Regards,
Ratanak Mr.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 4, 2013 via mobile

We stayed here 3 nights and we really enjoyed it. Staff is extremely friendly and helpful. Rooms are clean and cosy though a bit small. The price is a little high for backpackers but it is totally worth it!
Ps: enjoy the pool before going sleep :)

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Boris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhkaVilla, Owner at Phka Villa, responded to this review, March 6, 2013
Dear, Moris R

A warm greeting from Phka Villa!

Thank you so much for your time to write us this excellent feedback. We are delighted to hear that you enjoyed staying with us and even posted this excellent reviews. It was grateful to have you here during your time in Battambang.

If you plan to come back in the future we will be delighted to hosting you again, and do our best to do more special for you

Warm regards,
Ratanak Mr.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Siem Reap, Cambodia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 1, 2013

This boutique hotel has only 10 rooms surrounding a rectangular pool, surrounded by lush foliage and nature. It's just a 5 min drive by Tuk Tuk to the town centre, so near and yet a feeling of being far away from the hustle and bustle of city life. The staff is very capable and friendly - they definitely gave us the impression that they mean to give you a comfortable stay with them. We were there with our 10 yr old twin boys Dec 23-26, 2012. We stayed in a room that was converted into a Family Room; both our boys could share a bed in a room while we had the main room - with one bathroom to share. That was totally fine and it was quiet and pleasant. We enjoyed heading out to town each day and coming 'home' for some quiet and peace, very relaxing. We will definitely stay with them again when we are back in town!

Room Tip: There is no activities for children except for the pool. That was good enough for us. All rooms ar...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lingles_Travelogue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhkaVilla, Owner at Phka Villa, responded to this review, March 6, 2013
Dear, Lingles

A warm greeting from Cambodia!

We remembered you, hope you and your family are well. Thank you for taking your time to write this excellent feedback. We really enjoyed of reading it, it was great-full to hear you really fully enjoyed a stay with our family during Christmas!

Again, thank you for keeping us in heart. You always welcome to Phka Villa when you coming back to Cambodia. We are delighted to host you and your family again.

Warm regards
Ratanak Mr.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuttgart
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed February 18, 2013

We stayed 2 nights in a superior bungalow. The room furniture is basic but very clean and all you need is there. The room is always decorated with fresh flowers from the garden and these little gestures are the most characteristic of this nice boutique hotel. There are towels and straw hats on the sunbeds around the pool, the stuff is of an extraordinary friendliness and nothing is too much for them, you really feel welcomed. The meals and drinks served on the terrace at the pool are delicious.There is always a tuk-tuk for the short trip to the city. They arrange seeing-hands massage in the hotel - this is a very good experience and nobody should miss it. They also arrange your transport to your next place. At the departure you even get a lunch box.The whole atmosphere is warm and attentive. This is a very charming family runned small hotel and a nice place to stay in Battambang. I really can recommend it!
One day we made a very nice day trip to the surroundings by tuk-tuk.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CarlaStuttgart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhkaVilla, Owner at Phka Villa, responded to this review, March 26, 2013
Dear, Carla

Greeting from Phka Villa!

We should write back to say thank you earlier.

We are the family would like to say thank you for choose to stay with us, and even posted the excellent feedback of your experienced at Phka Villa.

We, and the family are looking forwards to host you again, if you plan to come back in the future.

Best regards,
Ratanak Mr./and the family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
4 of 5 bubbles Reviewed February 15, 2013 via mobile

I was there with my wife for our delayed honeymoon. Upon arrival, we felt very much welcomed by all their helpful staff. The decoration looks great. Little gestures like free welcome drinks and boxed lunch did touch me. I loved its serenity and well-equipped room. They solved the problem we met: Internet connection!
But we got a little trouble with the bathroom and swimming pool.
Overall, our stay in Phka Villa was an enjoyable experience, although some items need fixing.

  • Stayed February 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SSithen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhkaVilla, Owner at Phka Villa, responded to this review, March 26, 2013
Dear, Mr. Sithen

Thank you so much for taking time to write us a review. The team at Phka Villa very glade to hear that you and your wife had an enjoyable stay with us on your extension honeymoon. it is good to have you here. We'd love to host you again in the future, when you plan to visit battambang again.

We are sorry that you found a little problem with the bathroom, and the swimming pool. We have fixed the shower head after you left. it was the wast of staff attentions, have not checking the bathroom . Next time we will pay more attentions to everything in the room, and make sure everything in order working before bring guest in.

Again, thank you for staying with us, and the enjoyable stay in feedback

Best regards,
Ratanak Mr./and the family and the staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed February 13, 2013 via mobile

Mr. Ratanak and his team couldn't be more helpful. All staff were very friendly and nothing was too much trouble.

The villas offer excellent value for money. I agree with some of the comments around location but not noticed as free tuk tuk to town means its never a concern. It's also quite a nice and safe 15 - 20 min walk.

The rooms are relatively basic but have everything that you need and are clean. The bathroom has an outdoor/indoor feel which is great.

Some maintenance is needed around the pool area with loose wooden slating but the pool is actually warm unlike anywhere else we've stayed in Cambodia.

Wouldn't hesitate to stay again, Battambang isn't exactly happening so its just a place to chill out and potter around. Location is not so vital here.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HolRadams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phka Villa

Property: Phka Villa
Address: Street 203, Romcheak 5 | Sangkat Ratanak, Battambang, Cambodia (Formerly The Rottanak Resort)
Location: Cambodia > Battambang Province > Battambang
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 27 Hotels in Battambang
Price Range (Based on Average Rates): $
Hotel Class:3 star — Phka Villa 3*
Number of rooms: 10
Official Description (provided by the hotel):
Centrally located in Battambang, Phka Villa Hotel offers an outdoor pool and a barber/beauty salon. Rooms feature a private balcony with views of the grounds and free Wi-Fi. The resort is a one hour drive from Sisophon and a 4-hour drive from Phnom Penh, where temples and cultural sites reside. Rooms at Phka Villa feature traditional Khmer furnishing. Equipped with air conditioning and a fan, rooms also come with a minibar and tea/coffee maker. A satellite TV and an attached bathroom are included. ... more   less 
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