Mr Charles' daughters were helpful, competent, friendly and more. Before I arrived we had emailed a number of times and they were able to provide me with information, good ideas and tips.
They helped with everything:
advice as to when they had rooms available and when would be best to come,
recommending the different tours possible from their hotel
organising a two day (one night) tour out into the countryside -tour group of six with a guide who spoke excellent English and was very informative about the region we were hiking through and Burma's history.
organising my departure from Hsipaw -booking flights from Mandalay to Heho and an excellent taxi driver to take me back to Mandalay
they even posted my postcards for me.
Lovely breakfast (pancakes, rice, fruit) and breakfast room.
Rooms to suit every budget. Basic hostel rooms through to deluxe rooms with polished wood flooring, flat screen tvs and powerful showers. There are also additional facilities e.g. for washing your clothes, or having them washed, maps of the town etc
The hotel guest house has facilities to meet every budget and traveller and the additional services they themselves offer make it a brilliant place to stay.
Stayed there Nov 2013
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