Just returned from a week's stay at the Sol Nessebar Palace. Firstly, this is Bulgarian 5* so really nearer to 3/4 stars in terms quality and service etc. All inclusive at this hotel is actually just full board with snacks of pizza, chips, cakes and sandwiches filling in the gaps...not that anybody honestly needs to eat all that anyway. Only the local spirits are part of the all inclusive package and the wine is absolutely terrible!!! The mini bar in the room is not part of the all inclusive package and you have to pay to use the room safe. The bar shuts at 11.00pm for all inclusive drinks.
The animation team worked really hard and if you have children then this is an ideal holiday for them with all the chips pizza, icrecream and endless entertainment.
The beach is very disappointing and not as good as the beaches in Nessebar or Suny Beach. The swimming pool is fantastic and we never had a problem getting a sunbed and this was at the busiest time in August. However, the adjoining 3/4* sister hotels were allowed to come in and use all the facilities of our hotel which was a bit of a gripe really as they had probably paid a lot less than we did and they were able to use all of our facilities. The food seemed OK to start with but got progressively worse as the week went on. The cold buffet and salad was always very good,, lots of fresh fruit but that's where it stopped really. The hot buffet was not very interesting, the fish was always hard and overcooked and the meat was usually very tough. We were given sausages on 3 nights running!!! A lot of the stuff that you thought was hot was in fact cold when you got it to the table. We always managed to get a table outside which was much nicer than being stuffed inside. They have no dress code so don't bother taking your nice clothes because people were coming into dinner wearing the same shorts and T shirts that they were wearing around the pool all day long. One evening a very fat 50 ish year old guy turned up for dinner in just his shorts and no top!!! It was disgusting and the staff did not challenge this....I personally found it to be very offensive.
The general cleanliness of the hotel was very good but they were very laxed about clearing the tables of glasses and snack foods all over the public areas...it was not unusual to sit down with a drink to a table full of dirty stuff. A lot of the carpets had stains on and once again is not 5 star standard. You had to queue for all your drinks and they provided no waiter service - sometimes giving you an evening drink in a plastic cup.!!
Most of the staff were very pleasant, especially the pool bar where they made a half decent capuccino coffee.
Would I recommend this hotel....maybe if you got a last minute cheap rate it would be good value but it was not good value for what we paid.
Nessebar is only 20 minutes by foot if you are fairly fit but there is a bus stop right outside the hotel.
- Official Description (provided by the hotel):
- New Management for Sol Nessebar Resort by Sol Hotels as per 2008. Kids pool area and castle refurbished for safety and quality reasons. New and extended food offers and resort entertainment & sports follow Sol Hotels quality standards. Gardens and Park upgraded. Resort Manager for Sol Nessebar Palace,-Mare, - Bay is Mr. Lubo Lipchev. ... more less
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- Also Known As:
- Sol Nessebar Palace Hotel Nessebar
- Sol Hotel Nessebar
- Sol Melia Nessebar