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“Fantastic place to stay!”

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Sol Nessebar Palace
Ranked #1 of 35 Hotels in Nessebar
Certificate of Excellence
Reviewed July 31, 2013

Really well run, clean and tidy hotel!

All of the staff are really friendly and the animation team work tirelessly to ensure there is always something for visitors to do... Most of the staff speak very good English.. There’s a massive range of activities you can get involved with, from shooting to volleyball and there’s always good entertainment in the evening…

The restaurant is incredibly well run and the food is of a very good standard; there is always a wide variety of different foods to choose from… The hotel serves Bulgarian cuisine as well as a range of foods from around the world.. At breakfast, lunch and dinner there is something for everyone… Pasta, pizza, salad, fish, pork, sausages, pancakes, meatballs, croissants, fresh bread, soup, spaghetti, chips, hash browns and stews to name but a few of the foods they serve… The desserts are delicious as well!

It is located around a kilometre away from Nessebar old town and Sunny Beach but it’s a perfect location for anyone who wants a relaxed holiday away from hustle and bustle… If you haggle effectively you can get a really cheap taxi deal into Nessebar..

The beach is really close and offers a range of water sports (although this is separate to the hotel) and the hotel is a stone throw away from a water park…

The pool is very clean and is at the perfect temperature to cool you down after laying in the hot sunshine… There are plenty of sunbeds and the hotel makes it forbidden to reserve sunbeds, so although some visitors do like to leave their towels on them, you’re entitled to remove the stray towels and get yourself comfy!

If this hotel doesn’t put a smile on your face, then no-where will!

  • Stayed: July 2013, traveled with friends
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3  Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janina_SNP, Quality Manager at Sol Nessebar Palace, responded to this reviewResponded August 11, 2013

Dear Steve W,
I am Janina Ninova, the Quality Manager at Sol Nessebar Resort. Thank you for your review named “Fantastic place”. Your warm words about our property and staff just made up our day! Comments like yours are the best motivation for us to never stop giving the best we are capable to in servicing our guests.
Wishing you all the best and waiting for your nest visit of Sol Nessebar Palace,
Kind regards,
Janina Ninova, Quality Manager Sol Nessebar Resort

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330 - 336 of 768 reviews

Reviewed July 29, 2013

Large rooms, very clean, nice staff. Very good selection of food every day. The buffet was always filled up, even if you arrived for dinner shortly before closing time. Many nice areas where you can sit down and enjoy your drink and maybe read a book, whether you want to stay in the sun or in the shades. All in all a very good hotel.

  • Stayed: July 2013
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2  Thank hdahlers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janina_SNP, Quality Manager at Sol Nessebar Palace, responded to this reviewResponded August 11, 2013

Dear Hdahlers,
I am Janina Ninova, the Quality Manager at Sol Nessebar Resort.
On behalf of our team I would like to thank you for the time spent on sharing your holiday experience gathered at Sol Nessebar Palace. It is a nice feeling to realize, that our efforts to create best conditions for you to relax, are not in vane. Thank you again!
Best wishes,
Janina Ninova
Quality Manager Sol Nessebar Resort

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Reviewed July 28, 2013

After reading previous reviews I must admit I was slightly put off but I am pleased to say that myself and my family thoroughly enjoyed staying at this lovely hotel. Yes there aren't many british and we were in the minority, had we wanted to be surrounded by them I would have stayed at home. The food was of a good standard plenty of fish, meat and vegetables and salad, you certainly cant fail to meet your five a day here. There was a problem with towels left to secure sunloungers but this was swiftly dealt with by removing them ourselves! when challenged by the Russian owners of said towels we simply sent them to the sign forbidding such practice. The staff were always very helpful and the animation team are hard working.

Room Tip: choose a high room with a sea view its worth it
  • Stayed: July 2013, traveled with family
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2  Thank merediths36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janina_SNP, Quality Manager at Sol Nessebar Palace, responded to this reviewResponded July 28, 2013

Dear Merediths36,

I am Janina Ninova, Quality Manager at Sol Nessebar Resort. Thank you for being our guests and for all the nice words you have shared about the team of Sol Nessebar Palace. I also appreciate the information and the advices you have provided for our future clients. Looking forward to welcoming you and your family once again,

Best Regards,
Janina Ninova, Quality Manager at Sol Nessebar Resort

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Reviewed July 21, 2013

The hotel was very clean and the staff were very friendly and helpful. The animation team that was doing all the entertanment and other activities throught the day were brilliant . The food in this hotel was terrible always cold and we had to warm it in a microwave also more often than not wasnt cooked properly. Ie.... raw fish, chicken, meats on skewers, and burgers wer'nt cooked right through. As for the drinks there wasnt a very good variety of spirits or cocktails to choose from on the all inclusive menu some you had to pay for. I dont feel that this hotel catered enough for the british, the majority of the other guests were Russian, polish and german and were very rude and ignorant. This was my first time to visit bugaria and also to go allinclusive, I think I would return to bulgaria again but not this hotel because the food was very disappointing for the price that we paid. It was a good job I liked salad cause that's all I could eat for the 14 days that we were there.

Room Tip: Pool veiw with a/c
  • Stayed: July 2013, traveled as a couple
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4  Thank Tina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janina_SNP, Quality Manager at Sol Nessebar Palace, responded to this reviewResponded September 16, 2013

Dear Tina G,
I am Janina Ninova, the quality manager at Sol Nessebar Resort.
Thank you for beeing our guest and for the time spent on sharing your feedback.
We are glad to hear that you liked your room, the cleaning, the animation and the whole staff, who "were very friendly and helpful".
I am sorry to realize that we could not manage to satisfy your expectations regarding food and drinks. The dishes of our two-week-menu are prepared by our team of special trained professional chefs. Yet, we are aware that meeting the taste of all our multinational audience is quite a huge challange. I am pretty sure, that with some guidance through the buffet you would have find national dishes to your satisfaction, especially at the show cooking.
We are pleased you like our counrty and you might visit it again, so I still hope you to be our repeater. Should you do so, I will personally assist you in the restaurant.
Best regadrs,
Janina Ninova, Quality Manager Sol Nessebar Resort.

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Reviewed July 15, 2013 via mobile

This hotel was sold me as a 5* on a beach, but:
1. The beach is NOT of the hotel, and you have to pay for a place at. 10 cm from another family
2. The food is NOT international, but definitely local. Can be good for a couple of days, but then is quite annoying. And the coffee given on the planes is better than the one available at the hotel.
3. The customers of the hotel, mostly russian or bulgarian, have no clue of what politeness and respect is, happily jumping queues, occupying places at the swimming pool, smoking and such. The rules theocratically set by the hotel, forbidding these behavior, are not enforced at all.

The hotel personnel, on the contrary, is very polite and efficient, always available, and with a decent to good level of English or French.
The Mini Club people are great and very friendly. My kids had some problems with the stuff used for the face painting, but was a minor.

  • Stayed: July 2013
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Thank marco c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janina_SNP, Quality Manager at Sol Nessebar Palace, responded to this reviewResponded July 17, 2013

Dear Marco C,
I am Janina Ninova, the Quality Manager of Sol Nessebar Resort.
It was a pleasure welcoming you to Sol Nessebar Palace. I thank you for your review as every guest impression is valuable. We are happy you find our staff “very polite and efficient, always available, and with a decent to good level of English or French.”
Indeed the beach is not a part of our property. Our solution to this fact - the Sun Terraces we are very proud of. There are sun beds, parasols and beverages – all parts of the all inclusive package.
We are pleased to provide service to holiday makers of different nationalities (21 this morning) - it is a challenge to give the best to make them all happy!
Looking forward to your next stay at our hotel,

Kind regards,
Janina Ninova, Quality Manager Sol Nessebar Resort.

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Reviewed July 1, 2013

The hotel is - three hotels, which are situated in the common area.
Was last July-August (2012)
The resort is fantastic for travelling with children:
5 star property.
All inclusive. Food not bad, beer, bars, ice cream - all free.
Bar with alcohol free till 10 or 11 o'clock (do not remember)
Every evening children MINIDISCO... really fun for children (outside on the fresh air)
After mini disco some show for "parents".
At the day time - 4 swimming pools - you can use all.
Children club, fun for children with some special group - all day.
The hotel has a private beach.

The hotel is far away from casino hotels, and all the nightlife stuff. So do not go
by misstake if you want to have some nightlife and etc.. You will be dissapointed.

Room Tip: Take a room that faces the sea and the swimming pool
  • Stayed: August 2012, traveled with family
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1  Thank mencoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janina_SNP, Quality Manager at Sol Nessebar Palace, responded to this reviewResponded July 7, 2013

Dear Mencoh,

I am Janina Ninova, Quality Manager at Sol Nessebar Resort. Thank you for sharing your opinion about your stay at Sol Nessebar Palace. On behalf of our team I also would like to express our gratitude for the good words describing the property. We know how important and precious the holiday time is, so we aim to provide a good service and make the stay of all guests relaxing and enjoyable. Waiting to see you again at our hotel,

Best wishes, Janina Ninova, Quality Manager at Sol Nessebar Resort.

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Reviewed June 30, 2013

We have just returned from 2 weeks at this All inclusive resort. Weather- Perfect, days of blue cloudless skies, 30-35 degrees and only dropped to 25 in the night time. Hotel beach - very nice, shallow and calm. Grounds - very nice wooded/parkland between Hotel/Pool and Beach, neat gardens and all very clean. Room - Large, very clean, but a needed a bit of a spruce up. Kettle would have been nice, to avoid a trip to the restaurant each morning for our cuppa in bed. Large bed, but bedding was a bit odd. We had a view across Nessebar/Sunny beach and the hills - very nice. 6th floor, or higher for the best views. Food - always a good selection of food everyday, ate far too much. Cocktail list - poor and not made with much care. We did feel the All inclusive package was a bit limited, although all said, we ate and drank well the whole time. A varied selection, and the staff worked very hard - smart and friendly.

Swimming pools ( 3 in total ) were great, our 3 year old loved it, and a short stroll down some steps to the beach. Deposit for towels, pay for parking, and Sauna/steam room etc all incurred extra charges - bit of a cheek for a 5 star!! Not really 5 star, but a good 4 I would say, for facilities, location and cleanliness.

Walk, bus, horse/carriage or taxi into Nessebar Old town, or Ravda. Offer Half the price quoted by taxi drivers, they usually accept that.Old town - beautiful, and spent several evenings just strolling round, lots of pretty houses etc. Sunny Beach - Urghh, avoid, unless you want cheap beer, and lots of party goers. Ravda ( nearest place to Hotel) really nice, quieter, and more Bulgarian vibe. ( Surf Bar ) right on the beach was our chillout place.

We had a brilliant holiday overall, hired a car for 2 days, from down the road, easy and efficient. Well worth doing, to see other places on the coast like SOZOPOL, POMORIE and OBZOR and the inland countryside is stunning. ( Watch out for potholes, but it is similar to the English countryside, only very hot!)

The only downside to this holiday/hotel was ...... THE RUSSIANS. Officially voted the rudest tourists in Europe, they are not only rude, they are greedy, arrogant and have no manners. They barge into the lift, before you have exited, they dont make eye contact, they do not queue and take over the beach. They are also very strict with their kids, to the point, of smacking and grabbing them openly in public, and shouting at them for ages. They are so rude to the hotel staff, disgusting.. Now, of course this was not ALL of the Russian visitors, but MOST. There are many visitors from Romania, Ukraine, Poland and Hungary. Think we came across just 4 English couples in two weeks, but this didnt really matter, only to have some polite people to talk to would have been nice.

I really think this Hotel needs to address this, for the sake of other nationalities visiting, as By the the end of two weeks, I was ready to go home ( not normally the case), so I didnt have to endure their ignorance any longer. A real shame, as the rest of the Holiday/Hotel was excellent.

Loved the Hotel and Bulgaria, but would think twice about returning, because of the people mentioned above :-(

Room Tip: Rooms facing Nessebar/Countryside = some have very small balconies, we were lucky and had a full wid...
  • Stayed: June 2013, traveled with family
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4  Thank jamesburnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janina_SNP, Quality Manager at Sol Nessebar Palace, responded to this reviewResponded July 12, 2013

Dear Jamesburnell,
I am Janina Ninova, the Quality Manager of Sol Nessebar Resort. Thank you for both – the time you spent for sharing your holiday opinion, as well as for the nice words and valuable comments giving us ideas for improvement. Your detailed description of all inclusive and paid service is without doubt helpful for our future guests. One small remark – kettles are available at the reception upon request free of charge (for your next visit of our property ).
Best regards, Janina Ninova, Quality Manager, Sol Nessebar Resort.

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Additional Information about Sol Nessebar Palace

Address: 7B Aurelia Boulevard, Nessebar 8230, Bulgaria
Phone Number:
Location: Bulgaria > Burgas Province > Nessebar
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Nessebar
#1 Family Hotel in Nessebar
#1 Luxury Hotel in Nessebar
Price Range: $91 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sol Nessebar Palace 5*
Number of rooms: 333
Official Description (provided by the hotel):
New Management for Sol Nessebar Resort by Sol Hotels as per 2008. Kids pool area and castle refurbished for safety and quality reasons. New and extended food offers and resort entertainment & sports follow Sol Hotels quality standards. Gardens and Park upgraded. Resort Manager for Sol Nessebar Palace,-Mare, - Bay is Mr. Lubo Lipchev. ... more   less 
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Also Known As:
Sol Nessebar Palace Hotel Nessebar
Sol Hotel Nessebar
Sol Melia Nessebar

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