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Reviewed June 29, 2016

This hotel is 3 km from Borovets center in a beautifull forest and mountains. In summer it is great place to relax, offering wonderfull spa and swimming pool as well as sauna's complex. Rooms are big, with valconies, birds a singing - paradise. And when in the valey it was +35 C, here in hotel was about +26. Good starting point for hiking in Rila mountains. Staff is very helpfull - I like my 3 nights stay a lot

Room tip: Rooms on higher floors have better views
Date of stay: June 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank raliska a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelYastrebets, Guest Relations Manager at Yastrebets Hotel Wellness & Spa, responded to this reviewResponded July 8, 2016

Dear Raliska,
Thank you very much for sharing you opinion and experience at our hotel!
It is great to read that you liked our location, accommodation, SPA and staff.
It will be a great pleasure for us to welcome you at Yastrebets Hotel Wellness & SPA in the near future for another memorable stay!
Warm regards from sunny Borovets!

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Reviewed June 1, 2016

Nice enough place to stay, with the slopes passing right to the hotel. Food service was very slow when we stayed and ate mainly in the town. the town itself was like something from the wild west frontier, food was cheap and plentiful ant the people very friendly. We went on a no ski holiday and there was not enough for us to do, so would we return. Probably not.

Date of stay: March 2016
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelYastrebets, Guest Relations Manager at Yastrebets Hotel Wellness & Spa, responded to this reviewResponded June 20, 2016

Dear Chris,
Thank you for taking the time to share your experience with us. We are sorry to hear that you found our food service slow. Sustaining high levels of service is a constant effort and is our main goal and it will be a pleasure for us to have you as our guest in the near future and exceed your expectations. We regularly make improvements to our service as a result of the valuable feedback we receive from our guests to ensure that all our guests experience true Yastrebets moments!
Once again, we hope to have the pleasure to welcome you back soon!

Warm regards from sunny Borovets!

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Reviewed April 22, 2016

Even out of the skying season , this hotel is perfect place to escape from the stress of the city life . Friendly staff , clean and neat premises , spa / pool , restaurant , forest park - almost everything one need to refresh him/herself .

Room tip: Finnish chalet or family suite would be a good choice
Date of stay: April 2016
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Andriyan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelYastrebets, Guest Relations Manager at Yastrebets Hotel Wellness & Spa, responded to this reviewResponded April 23, 2016

Dear Andriyan,
It is so lovely to read about your relaxing stay at Yastrebets Hotel Wellness & SPA and we very much thank you for your kind comments here on TripAdvisor! We work very hard on improving our services and it is great to read that you liked our staff, reastaurant, park and SPA!
It will be a great pleasure for us to welcome you at Yastrebets Hotel Wellness & SPA in the near future for another memorable stay!
Warm regards from Borovets!

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Reviewed April 16, 2016

We stayed in a Finnish chalet, in beautiful,peaceful surroundings. Staff were so friendly, helpful and accommodating. Chalets were cleaned daily by the lovely, smiling cleaning staff. Loved having the cosy robes and slippers. The spa, gym and pool area were an added bonus for our ski holiday, the children really enjoyed having the pool for an evening swim before dinner. Everywhere was so clean and well maintained. The restaurant staff were professional, courteous and the service was perfect! The food preparation, flavours and presentation were that of a michelin star restaurant.Truly great food. We didn't intend to eat in the restaurant as many times as we did, as it is pricey... especially the wine..it is way over-priced, we were reluctant to pay 14 lev for a quarter of a glass, but didn't always want a whole bottle which was 45 lev at the cheapest selection. That was a bit disappointing. If the restaurant reduced the prices just a little, to make it more affordable for families, I'm sure customers would dine there rather than go into Borovets.
I know we would.
Location: it is 3 km down the mountain into Borovets. You can ski down to the gondola. It didn't snow while we were there but the slopes were all open. We had pleasant strolls there and taxi back up 15 lev for 5 of us. Everyone we met were friendly and smiling. We visited Titanic and Venice for dinner and had great meals, great value and service. We hired our ski equipment from the hotel - Snow Boutique, the guy there was helpful and the prices were reasonable. The slopes are very well maintained, reds to the hotel, some steep bits buts totally do-able for fairish intermediates, not for beginners. The ski shuttle bus runs every 15 minutes from Yastrebets Express chairlifts into Borovets, we skied down there and managed to ski to the gondola at the beginning of the week, but as it was 23 degrees the snow was melting fast and the other days we bussed it in. Coming back, if you don't want to do the red runs down to the hotel, it is bus back up to Yastrebets Express and walk back up to the hotel 1 km approx, which is tough going, steep and no joke with skis to carry. Not sure if the hotel offer a shuttle bus service in the Winter months.
And finally, big thanks to the reception ladies and the lovely Anita, couldn't be more helpful, always welcoming and smiling and ensuring we were enjoying our stay!
We will definitely be back!

Date of stay: April 2016
Trip type: Traveled with family
Review collected in partnership with this hotel
2  Thank YorkieKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelYastrebets, Guest Relations Manager at Yastrebets Hotel Wellness & Spa, responded to this reviewResponded April 20, 2016

We are very thankful for your time and all your kind feedback and comments here on TripAdvisor! We are delighted to read that you had a wonderful time with us. It is nice to hear that you liked our location, staff, SPA and the food in our reastaurants.
Regarding the restaurant, the prices are not cheap, as we strive to provide always high standard service, unique atmosphere and the products we use in the kitchen are also of best quality.
Our entire team at Yastrebets Hotel Wellness & SPA look forward to welcoming you back!
Thank you for choosing hotel Yastrebets as you preferred destination!
Warm Regards!

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Reviewed April 12, 2016

This hotel is more than great and welcoming for children. There's a huge room with toys, where the children can play and two girls taking care of them (if your child is under 2 years old you have to stay with it otherwise you can leave it there). The swimming pool is perfect for children. also there's a place for billiard and video games perfect for children under 3-4 :) And the best thing is you are in the mountean and the air is really clean and fresh. The outside area is huge with a lot of things to do. They have even tennis playground.
The restaurant is exellend and extremely delicious. I have to say that's a bit expensive, but the quality is very good so it totally worth. (they have also special children menu).
The only thing is that the rooms are a bit small....
I could continue with so many other great things in this hotel... Amazing!
JUST PERFECT !!!!!

Room tip: all rooms are quite
Date of stay: January 2016
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank skk994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelYastrebets, Guest Relations Manager at Yastrebets Hotel Wellness & Spa, responded to this reviewResponded April 13, 2016

Dear guest,
We are very thankful for your time and all your kind feedback and comments here on TripAdvisor! We are delighted to read that you had a wonderful time with us. It is nice to hear that you liked our location, kids playground, SPA and the food in our reastaurants.
A suggestion on our side, the next time you visit us if you would like a bigger room try our Junior and Executive Suites or our authentinc Finnish Chalets!
It will be a great pleasure to welcome you back in Yatsrebets Hotel Wellness & SPA in the near future.
Warm regards from sunny Borovets!

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