First impressions are quite good until you wake up in the morning light. Whilst the hotel is clean it is in need of an overhaul. Staff need to be trained to treat all guests as the same. Reception and bar staff clearly had a leaning to their fellow countyrmen.
Food was awful. Our so called gala night decended into a farce, it took 2 hours to be served a salad and undercooked salmon...we gave up and went to the bar. The food in the resort in general is poor and the service wanting, as a group we were served starters and mains whilst others were served nothing. The best thing we found was the takeaway kebab booths. The resort is lively so good for 20-30yrs, but if your 40+ you'll probably just want a quite drink after skiing.
The ski area is small, with limited snow, nearly half of it was closed leaving some very dangerous icey red. The ski hire equipement was data and the ski depot staff lazy.
In my opinion go somewhere else,
- Official Description (provided by the hotel):
- The four-star Rila Hotel is the most impressive hotel in Borovets. Built in 1986 by the French company Les Arcs it is one of the largest ski lodges on the Balkan Peninsula. The hotel has an excellent location as a ski-in / ski-out hotel at the very bottom of the ski runs and 200 m from the Gondola lift; 50 m from Sitnyakovo Express and 50 m from Quad chair Martinovi Baraki.Rila Hotel provides holidays perfect for any age and during any season and offers ideal leisure opportunities – sports; spa; various restaurants and entertainments; sightseeing tours and cultural programs. For nature lovers Rila Hotel provides qualified mountain guides and selected hiking trips.Rila Hotel was completely renovated in 2001 and today it offer 256 double rooms and 266 standard studios. All rooms and studios have balconies overlooking the mountain with table and chairs. All are equipped with telephone; radio and satellite TV; bath with bathtub and hair-dryer. The studios have also small kitchenette and refrigerator.The hotel spa centre is the place where guests can pamper themselves with aromatherapy massages. At your disposal are heated indoor swimming pool with Jacuzzi; sauna; steam bath and solarium. The Pool Bar is a perfect place for relaxation after the exhausting day on the slopes. Sports lovers will be pleasantly surprised with the modern fitness centre and tennis court.Hotel Rila has 2 restaurants – Rila and Iskar with 300 and 200 seats. Qualitative European cuisine and delicious Bulgarian dishes prepared with love and genuine care are served in cozy ambiance.The Lobby Bar and the Pool Bar are the ideal choice for family and friends. With care dedicated to kids; the hotel provides a hall for games and entertainment, as well as ski kindergarten; where children between 4 and 8 years of age will get their first ski lessons.The hotel offers five conference halls with a capacity to accommodate from 30 to 200 attendees and with modern equipment for presentations and seminars. ... more less
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- Also Known As:
- Rila Hotel Borovets