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“Excellent Location, Excellent Staff”

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Royal Jardins Hotel
Ranked #18 of 324 Hotels in Sao Paulo
Certificate of Excellence
Naples, Florida
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent Location, Excellent Staff”
Reviewed June 20, 2013

I loved my visit to São Paulo. The Royal Jardins Boutique Hotel is a short walk through Parque Ten Siqueira Campos to Avenida Paulista with many shops, restaurants and the Museu de Arte de São Paulo. Easy access to the Metro too.

I've read reviews about "thin walls" and noise, but I had no problems whatsoever. The bed and bathroom were clean and beautiful. TV was good with many channels and audio and subtitle options in English and Portuguese (and perhaps others). Restaurant was good.

I was very pleased and impressed that the Front Desk staff spoke English and was very knowledgeable for my inquisitive US questions.

I loved my visit to the Royal Jardins Boutique Hotel.

Room Tip: I prefer rooms far from the elevator.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xParzival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,764 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Juan-les-Pins, France
Level 6 Contributor
168 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed May 29, 2013

This hotel, which is not really a "boutique hotel" as the name suggests, is situated just off the Avenida Paulista, and very close to the metro station Trianon. Therefore, the position is excellent.

Rooms are rather small though for EU standards, so very small for Us standards, and amenities such as restaurants / bars are rather scarce. The gym is rather above average.

Internet connection is free but not really fast, and while in the room there aren't many noises, in the corridor it's possible to hear distinctly the rooms - so if you watch TV, are on the phone, listen to music or whatever implying some noise production, everyone passing by will hear.

Personnel is nice for what I've interacted with them, very little.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank krotas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imola, Italy
Level 5 Contributor
87 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed May 26, 2013

Rooms are rather tiny, yet newly furnished and clean. This hotel is a few minutes walking distance from Avenida Paulista and its Trianon-Masp metro station. Decent size buffet breakfast. Overall not luxury, yet a good 4-star hotel.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LukeOnTheRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalhoteis, General Manager at Royal Jardins Hotel, responded to this review, July 16, 2014
Dear Guest,

Thank you for taking your time to give us your feedback about your stay in our hotel. Your opinion is very important for us.

We hope to see you soon!

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 14, 2013

Rooms might be a bit smaller than neighboring competition but if you are not planning to spend your visit in the room it doesn't matter. Staff was very friendly, accommodating and provided a top star service. Highly recommended for art lovers and business travelers alike.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Correggio, Italy
Level 5 Contributor
83 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed May 11, 2013 via mobile

Located only two blocks down Avenida Paulista in a quiet and elegant area. The valet parking upon arrival is very efficient.
Reception attendands were extraordinarily kind and did speak good English.
My room on the 12th floor was nice, but definitely small. Tile floor is not exactly what you like to feel when at barefoot.
I had the chance to rent a meeting room for two people for a two hours business meeting, for which I was charged 300R$ which I found definitely expensive.

Stayed May 2013, traveled solo
Helpful?
Thank Giuliano S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 7, 2013 via mobile

The correct name is ROYAL JARDINS BOUTIQUE HOTEL. Located only two safe blocks from business oriented Avenida Paulista, this hotel is terrific. The price is competitive with its neighboring hotels such as Cesar Business, but built in a more cozy setting. The rooms are just big enough. The bed is very comfortable with various consistencies of pillows. My bathroom had a terrific counter top space and a wonderful all mighty powerful shower. Super clean, both bathroom and bedroom floors are of natural stone and immaculate. The breakfast was outstanding. Besides the basics, I also enjoyed fresh fruit salad, homemade yogurts, breads, as well as several fresh squeezed juices (loved the pineapple with mint). The staff is well informed, helpful and highly trained, managing well the art of extreme politeness without being snobbish or cold. I know my way around São Paulo and if you have seen my reviews you know I am picky, but I have nothing but good things to say about this one. Book it! I have returned twice already.

Stayed April 2013, traveled solo
Helpful?
Thank Hugo1023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
royalhoteis, General Manager at Royal Jardins Hotel, responded to this review, July 16, 2014
Dear Guest,

Thank you for taking your time to give us your feedback about your stay in our hotel. Your opinion is very important for us.

We hope to see you soon!

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 5, 2013

I stayed a whole week (from Sunday to Sunday) in the hotel. It was well located and with good price. The refrigerator was making a loud sound during the night (at least 20 minutes sound every hour). I asked to change or even to move the refrigerator but I need to talk at least 3-4 times to have the task done. In the middle, so much arrogance in between saying that they're a Boutique Hotel.

But to be honest a boutique hotel like that don't leave dirty towels in the hallways (in the afternoon) or dirty carpets due to construction or an hour without water in a middle of a bath.

Definitely Low price, less arrogance and better service, would changed my rating, but was no the case.

Room Tip: At least ask a room with view to the street.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Betobetico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Jardins Hotel

Property: Royal Jardins Hotel
Address: Alameda Jau 729 | Jardins, Sao Paulo, State of Sao Paulo, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa
Hotel Style:
#12 Spa Hotel in Sao Paulo
#16 Luxury Hotel in Sao Paulo
#24 Romantic Hotel in Sao Paulo
#27 Business Hotel in Sao Paulo
#37 Family Hotel in Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Jardins Hotel 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Royal Jardins Hotel Sao Paulo, Brazil

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