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Reviewed July 23, 2019

we've been there during 4 nights, in a confortable suite ( 2 rooms and 2 bathrooms)
really good breakfast and one diner in the restaurant.
Special thank for being upgraded!
try the indian restaurant in front of the hotel excellent !

Room tip: quiet confortable and good to relax in Sao paolo
Date of stay: July 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank 06corail06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra R, General Manager at Transamerica Executive Jardins, responded to this reviewResponded July 24, 2019

Dear sir,
Thank you for your review after staying with us. It is gratifying to read your comment and to know that your experience with us has been positive. We hope to enjoy your company again in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2019

This hotel has a great location, but I wouldn't recommend it for any business traveler. The wi-fi is so slow that it's practically unusable (most of the time, pages time out before they load, and if they do, it's often in HTML). I had this issue in the lobby, on the rooftop and in the room, so I think it's everywhere in the hotel.

Acoustics are poor (i.e. you can hear your neighbor and the AC unit is very loud) and I was overcharged at checkout for the minibar. When I noted this, the front desk agent suggested bringing me a bottle of water in compensation, which is an odd way to solve the issue.

The breakfast is pretty good (hence 2 stars), though the electricity went out the second night so all the hot food was in fact cold. Friendly service in the breakfast area though.

I might consider if they fix the internet, but even otherwise, I'd call this hotel mediocre at best.

Date of stay: January 2019
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank ispeakbelgianese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra R, General Manager at Transamerica Executive Jardins, responded to this reviewResponded January 14, 2019


Dear sir,
Thanks for sharing your impressions. It was a pleasure to receive you and we would very much like to have better met the expectations of your stay with us.
We work with the constant development to reach the expectations of our clients. Looking for improvements in internet speed, we are replacing the equipment and will finish by the end of next month.
We apologize for the inconvenience and hope to have the opportunity to reverse the bad impression and to be with us again. Sandra Ripke - General Manager

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Reviewed November 15, 2018

The breakfast is something boring. With low effort it can improve a lot. The room was clean and very well served. The bed it is comfortable and all in the room is carefully maintained. You will enjoy the location in the heart of Jardim. You can walk to Ibirapuera park or to Paulista Avenue.

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank Relax18966243847
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra R, General Manager at Transamerica Executive Jardins, responded to this reviewResponded November 22, 2018


Dear sir,

We are very happy to receive your comments, with so many compliments and comments that contribute to our development.
Our location really appeals to most of our guests, as we are close to a number of cool entertainment options in the city.
For breakfast, we regret the inconvenience. This is not our standard of Quality, we are in the process of improving the restaurant areas, which are expected to finish until January / 19.
Always count with our team.

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Reviewed July 8, 2018 via mobile

Very noisy room, noises coming from door and windows that do not isolate outside noise. You hear people talking coming out of the elevator and in the corridors. You also hear cars and people from the street. Not a quiet place to sleep!
Ok size room with kitchenette area. A bit dated. Good breakfast temporarily served on the rooftop. Free parking.

Date of stay: July 2018
Trip type: Traveled as a couple
Thank VivaUnivers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra R, Manager at Transamerica Executive Jardins, responded to this reviewResponded July 20, 2018

Dear Mrs. VivaUnivers

Thank you for sharing your impressions. It was a pleasure to receive you and we would very much like to have better met the expectations of your stay with us.

Concerning the noise on the floor and any problems during your stay, we kindly ask you to inform reception that you will take the necessary steps to remedy the situation.

We will always be at your disposal and is very important to us having you again, even to reverse the bad impression.

Sincerely,

Tallita Silva

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Reviewed May 12, 2018 via mobile

Excellent service and comfortable and spacious room.
Wonderful breakfast with variety of foods.
Everything were clean in all dependencies.
Pleasent neighborhood with all services and restaurants.
A silent place to rest though.

Date of stay: May 2018
Trip type: Traveled on business
Thank Andre S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SANDRA R, General Manager at Transamerica Executive Jardins, responded to this reviewResponded May 15, 2018

Dear Mr. Andre,
Thank you for choosing to stay with us and for registering your experience, which certainly contributes to the choice of other travelers.
We are happy for the compliments and we will always be on hand to welcome you when you are in São Paulo again. Count on our staff and be welcome at every opportunity!

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