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“Still good - but more ok than great”

Fogo de Chao Jardins
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Restorando
Ranked #135 of 41,146 Restaurants in Sao Paulo
Certificate of Excellence
Cuisines: Barbecue, Brazilian, Steakhouse, Grill
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Neighborhood: Jardins
Reviewed June 7, 2019 via mobile

It’s been 7-8 years since I last visited a Fogo da Chao. Still liked it, but felt like it had become a tourist dinner destination and lost some of the authenticity it might have had in the past.

Date of visit: June 2019
Thank brightonlovestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FogodeChaoBR, Gerente de relações com clientes at Fogo de Chao Jardins, responded to this reviewResponded June 11, 2019

Hello,

Thanks for the compliments and your comment.
We are committed to provide the highest level of service, just because our customers deserve the best. As for your notes, which are of great value, we will send your observation to the responsible sector for appreciation and suppression of failures.

We hope you can come back soon.
See you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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9 - 13 of 1,147 reviews

Reviewed May 6, 2019 via mobile

Good location, not so posh with a good service (maybe to pression sometimes). The fixed menù includes vegetables and the King of the night is the meat. Not all the cut are so tasty, I expected something more. Anyway good Picanha...but please more fat! Long list if wines for different palates. The price at the ens is 60 euro, maybe normal for Sao Paulo but not for the total quality.

Date of visit: May 2019
Thank aligigi_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FogodeChaoBR, Gerente de relações com clientes at Fogo de Chao Jardins, responded to this reviewResponded May 7, 2019


Hello,

Thanks for the compliments and your comment.
We are committed to provide the highest level of service, just  because our customers deserve the best. As for your notes, which are of great value, we will send your observation to the responsible sector for appreciation and suppression of failures.

We hope you can come back soon.
See you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2019 via mobile

If you are into Brazilian rodízio, this is an OK place to visit, nice atmosphere, good service and wonderful salad bar. A bit pricy but ok

Date of visit: April 2019
Thank HugoD33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FogodeChaoBR, Gerente de relações com clientes at Fogo de Chao Jardins, responded to this reviewResponded May 6, 2019

Hello,

Thanks for your rating and compliments.

We inform you that the pricing in this case is due to market factors, such as: logistics, cost of suppliers, operating costs, customer flow and others.

We are committed to provide the highest level of service, just  because our customers deserve the best.

We hope you can come back soon.
See you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2019 via mobile

Great place, ideally located in the Jardins district.
Service is impeccable.
Do not spend too much and energy on the salad buffet... the meat is spectacular and will overwhelm the T-rex in you.

Date of visit: April 2019
Thank 121pierrem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FogodeChaoBR, Gerente de relações com clientes at Fogo de Chao Jardins, responded to this reviewResponded April 26, 2019

Hello,

Thanks for your compliments and recommendation. We are happy to hear that we have met your expectations and we are committed to provide the highest level of service, just because our customers deserve the best.

For us, it was undoubtedly an immense pleasure to receive and provide you such an experience.

We hope you can come back soon.
See you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2019 via mobile

Meat is not good. Very chewy, only lamb was good. Service too pushy, always pushing you to eat and drink more , not professional service. Long waiting for orders, absolutely too pricy for what you get. In Bovinos better indeed! Also pretend to have big tips! Already written in to the bill! No!! Never go any more

Date of visit: March 2019
Thank cippalippa-dahai-dog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FogodeChaoBR, Gerente de relações com clientes at Fogo de Chao Jardins, responded to this reviewResponded March 26, 2019

Hello,

We appreciate your testimony, comments and evaluation, which certainly deserves our attention! We would like to apologize for what happened in your experience at Fogo de Chão in relation to the indicated points. This is not our standard of quality and service. We will forward your message to management so that situations like this will not happen again. We are attentive to the issues raised by you and we look forward to welcoming you again so you can reevaluate.

Regards,
Fogo de Chão.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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