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“Excellent apartment hotel with very good service”

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Etoile Hotels Jardins
Ranked #120 of 323 Hotels in Sao Paulo
Certificate of Excellence
Stockholm, Sweden
Level Contributor
75 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Excellent apartment hotel with very good service”
5 of 5 bubbles Reviewed October 3, 2012

I was positively surprised when I checked in and entered the apartment. I had requested a room on higher floor and this was first floor! However after referirng to my earlier request I was moved up several floors, very good!
Excellent apartment with good kitchen facilties.
My only recommendation was that they should have Nescafe and teabags (could very well be paid for) and not only water, bear and wine etc.
Good continental breakfast included in price.
Nice small swimmingpool and jacuzzi (outdoors).
Very friendly serviceminded staff.
( Make sure you have plenty of time reaching airport by taxi at departure at least 3,5hrs! Fridays)

Room Tip: Ask for room on higher floors - quieter and nicer views.
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ARP_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
    47
    16
    4
    0
    2
See reviews for
29
14
3
17
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
167 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 bubbles Reviewed September 12, 2012 via mobile

Considering the high rates in Sao Paulo, this is a good, reasonably priced option. The main positive is the apartment style concept - which offers great space and flexibility. The apartments are nicely designed and have everything you would expect (including free WiFi). The location is also good - in a smart, residential part of the city. The main downside is the service - which although friendly, is minimal and many of the staff only speak Portuguese. There is a restaurant - but the food is pretty average and there is not much atmosphere. Certainly, of you want space and like an apartment concept, this is a good option - but if you are looking for a hotel, then you maybe disappointed.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Globaladventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed June 22, 2008

My husband and I stayed here for a few months and it was excellent. The staff, food, service and facilities here are wonderful.

The location is perfect for those wanting to be in the Jardins area, and is a 10 min walk up to Av Paulista.

Only a 5 min walk down to Oscar Freire and cool shops, cafes and restaurants.

This area feels very safe.

The apartments are spacious and feel like a second home. The kitchen is well equipped and the bathrooms are huge.

  • Liked — Everything, location, staff, facilities, food etc
  • Disliked — You sometimes have the wait to use the 'self-service' laundry, but otherwise perfect!
  • Stayed May 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Garota05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castwork, Proprietário at Etoile Hotels Jardins, responded to this review, June 19, 2013
Google Translation
Prezada,

O Etoile Hotels agradece o seu comentário.

Estamos honrados pela avaliação bastante positiva sobre nossos serviços.

Nossa prioridade é buscar sempre a excelência em atendimento e servir com presteza e qualidade.

Agradecemos sua visita e esperamos ter o privilégio de, em breve, recebê-la novamente.

Atenciosamente

Equipe Etoile Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo
Level Contributor
154 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed February 16, 2008

I stayed 4 months there with my whole family. The appartments were quite huge and very well equipped.
The hotel staff was always ready to help in any circumstance.
The property is very well located in the Jardins district of São Paulo.
I recommended the place to many people and all of them were fully satisfied.

  • Liked — The hotel location and the size of the appartments
  • Stayed January 2004, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank jnha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castwork, Proprietário at Etoile Hotels Jardins, responded to this review, June 19, 2013
Google Translation
Prezado,

O Etoile Hotels agradece o seu comentário.

Estamos honrados pela avaliação de nossos serviços serem reconhecidos e compartilhados, de forma positiva, com os demais hóspedes.

Agradecemos sua visita e esperamos ter o privilégio de, em breve, recebê-lo novamente.

Atenciosamente

Equipe Etoile Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Etoile Hotels Jardins

Property: Etoile Hotels Jardins
Address: Rua Jose Maria Lisboa 1000, Sao Paulo, State of Sao Paulo 01423-002, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#48 Luxury Hotel in Sao Paulo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Etoile Hotels Jardins 4*
Number of rooms: 50
Official Description (provided by the hotel):
Excellence in hosting combined with the comfort of home translate all the expertise of Etoile Hotels Jardins. Elegance, privacy and security are at the guests' disposal, and other differentials that provide an unique stay. It's privileged location allows you to enjoy the city in all its aspects, leading to the enriching experiences only Sao Paulo can offer. In our 50 apartments, the services come with the plurality and uniqueness of the region: Bilingual Reception Concierge Service Valet Service Butler Service Turndown Service Room service Business Center Welcome drink Excellent accommodations and complete structure of a house ready to host you for short, medium or long periods. Our apartments, divided in 66 m² (1 bedroom), 117 m² (2 bedrooms) and 182 m² (3 bedrooms) put at your disposal: Our differentials: King Size beds with Trussardi cotton linen Pillow Menu Air conditioning for each ambient Closet Three telephone handsets Bathrooms: marble box bath with whirlpool tub, hair dryer Special amenities, customized bathrobes and slippers for use during the stay. The apartments have: Fully equipped kitchen with stove, refrigerator, microwave and a full line of housewares Ample living room Dinner Room (2 and 3 bedrooms) Work area Internet CD Player 2 TVs LCD Private Safe We accept pets ... more   less 
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Also Known As:
Etoile Hotels Jardins Sao Paulo, Brazil

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