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“Great time at the Hotel on Winter time” 5 of 5 stars
Review of Holiday Inn Parque Anhembi

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Holiday Inn Parque Anhembi
Ranked #53 of 319 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersGold level
Sao Paulo, SP
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great time at the Hotel on Winter time”
5 of 5 stars Reviewed August 24, 2013

I was two times in this recent week (August 19-21 & 22-24) and I had, as always, great service attention to my request. Caio Gimenez at the Front desk always helped me keeping my luggage temporarily at the hotel till I came back, with Scanning documents, inclusive with the Café da Manha (Courtesy) what a great time I had in that hotel all the time you need something in particular and it is solve properly and kindly, it is the best thanks to Caio Gimenez and all the personnel team at this Hotel, one of my preferred hotel of the IHG. I am a Platinum member & Royal Ambassador member with IHG and I enjoy the hotel of this Group.
Thanks.
Guillermo F Garcia
Toronto- Canada

Room Tip: High floors to get a nice view of Sao Paulo or in the back to Campo Marte.
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Guillermo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque Anhembi, responded to this review, November 26, 2013
Dear Mr. Guillermo G,

Thank you so much to be part of the IHG Rewards Club. We were happy that Caio was able to meet your expectations, and recognizes you as Royal Ambassador.

Thank you very much for your wonderful comments. We are very pleased that you were happy with your stay.

We look forward to welcoming you back to Holiday Inn Parque Anhembi soon.

Sincerely,

Guilherme Chagas
New Business Analyst & E-commerce
Hotel Holiday Inn Parque Anhembi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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English first
Vancouver, Canada
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 8, 2013 via mobile

It is in the middle of nowhere and really have no reason to stay here unless you are going to expo centre Norte for a tradeshow. Really nothing to do in the area and not safe to be out and don't even think about taking the shuttle bus (free) to the nearby subway station to get to town because doesn't look very safe in the subway area .

  • Stayed August 2013
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Garitor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque Anhembi, responded to this review, August 9, 2013
Garitor1,

Thank you for taking your time to give us a feedback for your stay.

Our hotel is situated within walking distance of the Anhembi Convention Center in the up-and-coming Santana district of Sao Paulo. The hotel's property is near major expressways, providing quick access to the area's hotspots and must-see attractions.

We also have a 24h monitoring security cameras and our security staff inside and around the hotel area.

We hope to receive you again on your next visit to sao paulo.

Sincerely,

Guilherme Chagas
New Business Analyst & E-commerce
Holiday Inn Parque Anhembi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano, Texas
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 10, 2013

Arrived this morning, and although check-in took a long time (no wait, just the process!), the hotel is much cleaner and more modern than most Holiday Inns. Food is good and rooms are quite large and comfortable.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque Anhembi, responded to this review, July 11, 2013
Dear Michael K

Thank you very much for your wonderful comments. We are very pleased that you were happy with your stay.

We look forward to welcoming you back to Holiday Inn Parque Anhembi Hotel.


Sincerely,

Guilherme Chagas
New Business Analyst & E-commerce
Hotel Holiday Inn Parque Anhembi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 5, 2013 via mobile

Had to make a quick stay for a few hours as protest delayed my flight for 12 hours.
Alot of rooms. Big halls. Elevator at 5 am didn't take me to the lobby and luckily found some worker to help me.
Thought rooms adequate and showers good.
Big reception area and looked to be good with a nice restaurant.
Maybe another time I will stay again with more time.

  • Stayed June 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank tayla13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque Anhembi, responded to this review, July 11, 2013
Dear tayla13,

Thank you very much for your wonderful comments. We are very pleased that you were happy with your stay.

We look forward to welcoming you back to Holiday Inn Parque Anhembi Hotel.


Sincerely,

Guilherme Chagas
New Business Analyst & E-commerce
Hotel Holiday Inn Parque Anhembi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shenyang, China
Level Contributor
85 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed June 7, 2013

I was in town for a tradeshow in the adjacent convention center. We were essentially hostages. The room fees are exhorbitant, the breakfast cost/quality ratio is dreadful, 3 of the 5 elevators were out of service. Normal guests waited 15 minutes per ride, clever ones started using the freight elevators. I checked out after only one day and found other accommodations in town... the proximity to the convention center is not worth the awful prices, poor service, and general hostility. Go elsewhere if at all possible.

Room Tip: Don't stay here if you have a choice.
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  • Stayed June 2013, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Drew_Heath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque Anhembi, responded to this review, June 11, 2013
Thank you for taking the time to submit your comments and review of your recent stay at Holiday Inn Parque Anhembi. We are sorry to hear of you dissatisfaction.

We will review with the staff to avoid similar situations in the future. We try our hardest to satisfy all of our guest requests and we feel sorry that we did not meet your satisfaction.
Once again thank you for sharing your thoughts with us and hope you will give us the opportunity to serve you again in the future.

Sincerely,

Guilherme Chagas
New Business Analyst & E-commerce
Holiday Inn Parque Anhembi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed June 2, 2013

Holiday Inn, is very close to exhibition center Parque Anhembi, so for visitors, to exhibition, is very well located. But that is all. Everything else is a nightmare, from reception, at least one hour for check in, people behind reception, have no idea what they are doing, as sometimes, three, people to make a chck in to one gusts, so they are not able to solve any problem. Where is the manager? To go up to rooms, you need at least 20 minutes during rush hour, to come down, some problem. Wifi, is a joke, it doesn't work, if you insist, they will provide a router, but you have to, insist, as otherwise, they say there is not available. Breakfast, terrible, poor quality. Price for quality extremely hight.

Room Tip: You need to ask for upgrade, and of course they will charge for that.
See more room tips
  • Stayed May 2013, traveled on business
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Ernanim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque Anhembi, responded to this review, June 5, 2013
Thank you for taking the time to submit your comments and review of your recent stay at Holiday Inn Parque Anhembi. We are sorry to hear of you dissatisfaction.

We will review with the staff to avoid similar situations in the future. We try our hardest to satisfy all of our guest requests and we feel sorry that we did not meet your satisfaction.
Once again thank you for sharing your thoughts with us and hope you will give us the opportunity to serve you again in the future.

Sincerely
Guilherme Chagas
New Business Analyst & E-commerce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed May 10, 2013

I think that such a huge hotel should engage much more resources.Too many details are not properly handled, in terms of service,housekeeping, mainteinace, media connections, I arrived in the early morning and I had to wait for about 3 hours to have my room ready, and just thank to the personal involvement of a professional and kind trainee receptionist named Camila, I did not wait for a longer time.
During my waiting time, they allowed me to have breakfast, but since I didn't check in yet, I had to pay!
In my 9 days stay I asked several time to fix the flush of my toilet, but I had to quit asking and flush manually....The WiFi connection did not work for the whole stay. The indoor swimming pool should be renewed. Three plus : the breakfast buffet, particularly rich and vairious, the room service, that can be considered efficient and fast, compared to other services of the hotel. I must be true, the accomodation has been bearable, but if I should choose, I would obviously go somewhere else.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank francydt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque Anhembi, responded to this review, May 13, 2013
Dear francydt

Thank you for taking the time to let us know about your recent experience at Holiday Inn Parque Anhembi. We give the utmost importance to our guest comments as they help us to improve to provide the best guest experience possible We try our hardest to satisfy your guests and we do apologies that our hotel doesn't match your expectation

We will review all the failure points to avoid similar situations in the future. Despite of the challenges you faced we were pleased to note that you appreciated some of our hotel service. We hope your future travel plans will continue to include IHG.

Sincerely,

Guilherme Chagas
New Business Analyst & E-commerce
Hotel Holiday Inn Parque Anhembi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Parque Anhembi

Property: Holiday Inn Parque Anhembi
Address: Rua Professor Milton Rodrigues 100 | Parque Anhembi, Sao Paulo, State of Sao Paulo 02009-040, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Sao Paulo
#29 Luxury Hotel in Sao Paulo
#47 Romantic Hotel in Sao Paulo
#52 Family Hotel in Sao Paulo
#60 Business Hotel in Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Parque Anhembi 4*
Number of rooms: 780
Official Description (provided by the hotel):
The Holiday Inn Parque Anhembi Hotel is located just beside the Anhembi Convention and the Exhibition Center (the largest in Latin America). We are also close to São Paulo's main expressways, making easy the access to the entire Northern zone of the city. The Anhembi Convention and Exhibition Center are available for up to 18.000 people and the Holiday Inn Parque Anhembi Hotel is the closest hotel to the Convention Center. Just 4 minutes walking. Located across the street from one of the largest Brazil's Carnival Parade, the Sambodromo. Free shuttles to a Shopping Malls. Welcome to Sao Paulo and welcome to the Holiday Inn Parque Anhembi Hotel. Sejam Bem Vindos. ... more   less 
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Also Known As:
Holiday Inn Parque Anhembi Hotel Sao Paulo
Holiday Inn Sao Paulo
Sao Paulo Holiday Inn
Holiday Inn Parque Anhembi Sao Paulo, Brazil

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