This is a very interesting property, and can be fascinatingly fun if you are wishing to overlook some glaring inadequacies.
Keeping it simple: The hotel was constructed in the '70s as state-of-the-art; since then, except for a few apparent additions (such as WiFi, big TVs, and a business center), nothing has changed. Not even the linens, curtains, soaps, tablecloths, fixtures, or plastic plants. Everything is neatly dusted, well preserved, and very, very 70's.
For the price, even with a guest discount (not sure who else would eat here besides guests), you can do better at the many restaurants in the area. The breakfast is good but not a selling point; there's no prepare-to-order eggs or speciality dishes.
The staff is a bright spot-- the staff, with a few exceptions, has indeed turned over a few times since the 70's. They are helpful, courteous, and very knowledgeable. The front desk all speak Portuguese and English at a minimum, with plenty also speaking Spanish.
The rooms are clean but fairly threadbare. Bare floors, 70s-era tile and toilet, even the good ol' bidet, fully functional, in every room. The beds are tired, the window dressings are tired, the furniture is tired.
Every room has heat and AC, but they only work when you are present in the room thanks to a motion (or maybe heat?) detector thingy on the wall.
The location is safe and easy, close to subways and shopping and restaurants. As anywhere in SP, stay in lighted areas at night and avoid late nights alone. Several bus companies use the location as a rally point for trips to the Guarulhos airport, so that might be handy to avoid cab fare to/from the airport.
Low points: The wifi is undependable and in/out. It seems to depend on time of day as well as location in the hotel (I have stayed in several different rooms over a few months). You are granted a single log-in passcode with your paid room and you can only use it on one wireless device at a time. Logging in again from another device knocks the first one offline. The food in their garish and highly touted "gastronomic center" (of the 70's...) is too expensive and the service is slow.
Weird point: The display cases in the lobby feature books, some by Claudio Maksoud or other family members, which are devoted to how 9/11 was an inside job or how 9/11 (and other attacks) were God's condemnation/punishment against the USA. They have been there for at least a year, maybe more....surprising, as the hotel caters to a lot of Americans in the form of airline crews from Miami, Dallas, Atlanta, and New York. Another book, "Lost in the Lobby," recounts hotel-staff adventures dealing with the rude, obnoxious, and stupid guests. Strange choice of literature!
Creepy point: You can not move anywhere in the lobby level without being under constant supervision. Or at least that's what it feels like. Not only must you make a fly-by of the front desk to get to the elevators, you must also pass muster of the "hall monitor" stationed at the elevator plaza. I don't have anything to hide, or even be discreet about...but I still FELT like I did! They watch every move you make.
Funny point: A display case in the lobby of a scale-model Maksoud Plaza, complete with garish paint, plastic plants, and heliport on the roof. The entire model is sealed in a see-through plastic case, preserving it for posterity...that says it all!
Bottom line: Safe, clean, affordable, friendly. All that! And sterile, creepy, and threadbare.
- Official Description (provided by the hotel):
- As one of the most iconic hotels in São Paulo, Maksoud Plaza Hotel is quite simply the place to stay when visiting the city for business or leisure. Perfectly located just one block off of fashionable Avenida Paulista, steps from top businesses and the finest shopping and restaurants in the Bela Vista district, our hotel is a beacon of five-star luxury. Whether you are relaxing in our 416 exquisitely designed rooms or suites, unwinding in the heated indoor pool or savoring gourmet cuisine in our renowned restaurant, you will experience the epitome of elegance and sophistication. Guests arriving at Maksoud Plaza find themselves immersed in a rare union of art and architecture. The majestic Atrium Lobby is adorned with the works of world-famous artists yet the ambiance is warm, cozy and inviting. At every moment of your stay, you will enjoy the bespoke service and gracious hospitality that have set Maksoud Plaza as São Paulo's premier business and social hub for over 37 years. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Hotwire, Orbitz, ACCOR, TripOnline SA and HotelQuickly so you can book your Maksoud Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Maksoud Plaza Sao Paulo, Brazil
- Maksoud Plaza Hotel Sao Paulo