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“Clean, Nice Room, Efficient Staff”

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Tryp Sao Paulo Iguatemi Hotel
Ranked #29 of 326 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersGold level
Reviewed September 16, 2013

This was a good experience overall for the business district of Sao Paulo. If I weren't on a work trip, I don't think I would stay here again as it has a very corporate feel. The staff was very responsive and efficient. Definitely ask for a higher room as traffic can be loud. There was a spa on the top floor (not affiliated with the hotel) that I didn't care for (they obviously don't put customers first when leaving the doors open between rooms and shouting at eachother and leaving for bathroom breaks in the middle of your massage without telling you a word).
The internet was VERY slow; it's much better to just wait until you're in the office. Also, the restaurant downstairs has small portions and is expensive. I went in for a quick soup and I think I paid $28.

The rooms were very spacious, clean, and comfortable.

  • Stayed: August 2013, traveled on business
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Thank Roxyc100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo S, Chefe de Serviços at Tryp Sao Paulo Iguatemi Hotel, responded to this reviewResponded October 3, 2013

Dear Mr. Roxyc100,
First we would like to thank you for choosing Hotel TRYP for your hospedahem Iguatemi in São Paulo. Thanks for posting your comments that were treated as opportunities to improve our services. We hope to welcome you again soon.
Best Regards,
Natalie Diorio - General Manager

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76 - 82 of 686 reviews

Reviewed September 15, 2013

They did not have heating in the room and we were unluky enough to be there on one of the coldest days in the year, so we froze all night, had a really bad experience. And the service was far worse, we called multiple times asking for heating or some solution and they told us 4 times that they would bring somthing but after 2 hours waiting we called recpetion again and they said they do not have anything. They did not care about any of our request, made us waste time, and treated us really badly. People at the reception and the management team are aweful. Just for that not worth going there. The bed and the room was fine, and the breakfast and the food at the restaurant in the ground floor were really good, the only good thing about this hotel. The location was also not good for turists. Simply the worst hotel I have stayed this year

  • Stayed: August 2013, traveled as a couple
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Thank jfolgueira13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo S, Chefe de Serviços at Tryp Sao Paulo Iguatemi Hotel, responded to this reviewResponded October 9, 2013

Firstly thank you for choosing the Hotel Tryp Iguatemi for your stay in Sao Paulo. We are very sorry we have not met your expectations in its last hosting with us. We have heaters for loans to guest, but this exceptional day all were borrowed. We are providing more and news heaters to serve better our guests and our staff were asked to give a solution for these cases.
Your comments were treated by our quality department as an opportunity to improve our services.
We place ourselves available for any questions or clarification
Best Regards,
Natalie Diorio - General Manager

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Reviewed September 6, 2013

I always stay in this hotel while in business trips to Sao Paulo because it's conveniently located - a block from Av Faria Lima where many offices/companies are.
Nothing special with the room: just like a standard hotel room. It's clean and bed is comfortable.
Staff: last time I was in Sao Paulo I got sick and called the front desk to check if they had a Tylenol. They did not have one, but someone went to the closest pharmacy to buy one for me. I really appreciated that.
Room service: food is not good. There are many restaurants nearby so take advantage to find a good brazilian meal!

  • Stayed: July 2013, traveled on business
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Thank BibiLeite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo S, Chefe de Serviços at Tryp Sao Paulo Iguatemi Hotel, responded to this reviewResponded October 3, 2013

Dear Ms. BibiLeite,
Thank you for choosing Tryp Iguatemi for your stay in São Paulo and offer your time to tell their experiences. We're glad that our staff and location has met your expectations. We are preparing many new features in our restaurant to better serve you soon. We hope to welcome you again in our Hotel.
Best regards,
Natalie Diorio - Gerente Geral

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Reviewed September 6, 2013 via mobile

We stayed in tryp hotel in Brazil all the time. This tryp is good location. The room is bigger than Companis. The breakfast is very good. I love tryp hotels. You will always stay in the good location for a affordable price.

  • Stayed: May 2013
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Thank peggystott1125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo S, Chefe de Serviços at Tryp Sao Paulo Iguatemi Hotel, responded to this reviewResponded October 3, 2013

Dear peggystott1125,
We appreciate your business network TRYP Hotels and we were happy and having met your expectations with our service and location. It's always a great pleasure to welcome you in our Hotel.
Best Regards,
Natalie Diorio - General Manager

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Reviewed August 31, 2013

I planned on spending 3 nights biut had to extend 2 more. Good, comfortable, nice service hotel. Breakfast was good but dinner so-so. There are good local restaurants you feel comfortable walking to. Good shopping nearby if you like a high end mall.

Room Tip: Found online prices were best.
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  • Stayed: August 2013, traveled on business
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Thank BobNordquist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo S, Chefe de Serviços at Tryp Sao Paulo Iguatemi Hotel, responded to this reviewResponded October 3, 2013

Dear Mr. BobNordquist ,
First we would like to thank you for choosing Tryp Iguatemi Hotel for your stay in São Paulo. We were very pleased to learn that you have enjoyed our hotel and the facilities of the neighborhood. We hope to have the pleasure of welcoming you again at TRYP Iguatemi.
Best Regards,
Natalie Diorio - General Manager

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Reviewed July 30, 2013

The Tryp Iguatemi is well located - if you are doing business its very central. It is also close to some excellent restaurants and bars - the restaurtant in the hotel is OK - breakfast is probably your best bet. Its also close to several shopping centres and walking distance to a number of gyms where you can drop in - it has a couple of machines on the top floor if you are just looking to do cardio.

Its not too far from Congonhas airport and is also economically priced for where it is. I have stayed there three times in the last 2 months and my experiences have all been good.

Stayed: July 2013, traveled on business
Thank rocdoc_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo S, Chefe de Serviços at Tryp Sao Paulo Iguatemi Hotel, responded to this reviewResponded August 4, 2013

Dear Mr. rocdoc_12,
Thanks for offering your time to comment your stay with us on TripAdvisor. We are happy that you have enjoyed our services like restaurant and fitness center and all amenities of the area. We would like to welcome you many times at TRYP Iguatemi.
Best regards,
Natalie Diorio - General Manager

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Reviewed May 17, 2013

I used to stay at the bigger brother, the Melia Jardim Europa, but due to the price I've changed to Tryp Iguatemi on my last trip to São Paulo.
The Hotel is well located, close enough to Itaim and also to some good restaurants and Shopping Malls.
I enjoyed Tryp Iguatemi, as it has good facilities, nice location, nice staff and a fair price. Also I managed the Breakfast included and it was a good one. They also have (slow) free Wi-fi

  • Stayed: February 2013, traveled on business
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Thank Pedritocalheiros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo S, Chefe de Serviços at Tryp Sao Paulo Iguatemi Hotel, responded to this reviewResponded May 20, 2013

Dear Mr. Pedritocalheiros,
Thank you for choosing Tryp Iguatemi for your stay in Sao Paulo and for comment our experiences. We regret not having met your expectations with our internet service. We are constantly working on improvements and on the internet throughout the hotel. We hope to have the pleasure to welcome you again soon at TRYP Iguatemi.
Sincerely,
Natalie Diorio - General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tryp Sao Paulo Iguatemi Hotel

Address: Rua Iguatemi 150, Sao Paulo, State of Sao Paulo 01451-010, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo > Itaim Bibi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#6 Green Hotel in Sao Paulo
#15 Spa Hotel in Sao Paulo
#25 Family Hotel in Sao Paulo
#47 Business Hotel in Sao Paulo
#49 Romantic Hotel in Sao Paulo
Price Range: $70 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tryp Sao Paulo Iguatemi Hotel 3.5*
Number of rooms: 206
Official Description (provided by the hotel):
Located in the neighborhood of Itaim Bibi one block from Brigadeiro Faria Lima Av., one of the area's most elegant s of São Paulo, with easy access to the main capital of the business centers and the main options for buying and leisure city as Eataly, Iguatemi, JK Iguatemi, Cidade Jardim and Morumbi Shopping Mall. The Hotel is just a few meters from the Marginal Pinheiros, near of Ibirapuera Park, Joquey Club of São Paulo, the best Sports clubs of the city, Concert houses and the most sophisticated Buffets for social events. The Hotel is 7 km from Congonhas Airport, 35km from Guarulhos Airport, 4km from Paulista Avenue and 3km from Eng. Luiz Carlos Berrini Av. ... more   less 
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Also Known As:
Tryp Iguatemi Hotel Sao Paulo
Tryp Sao Paulo Iguatemi Hotel Brazil

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