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“Perfect Hotel!”

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Melia Jardim Europa
Ranked #31 of 321 Hotels in Sao Paulo
Certificate of Excellence
Sao Paulo, SP
1 review
“Perfect Hotel!”
Reviewed February 5, 2014

I am still a guest at Meliá Jardim Europa. Everything works perfectly, wifi and air conditioning, staff is very helpfull and nice, they are always there when you need them and the rest of the time you dont hear them, which is for me the definition of great service. Breakfast is assorted, fresh and delicious fruits, eggs, ham, waffles, lots of options! Huge lobby, tennis court, quiet and spacious spa! Great location, highly recommended for business or vacactions! Loved it!!!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaruFumuso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review, February 10, 2014
Dear MaruFumus,
It’s really delightful to know that Meliá Jardim Europa and its staff were able to provide you a pleasant experience in all segments of our hotel.
Be always WELCOME and we hope to have you back very soon.
Best Regards
Johannes Bayer
General Manager
Meliá Jardim Europa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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927 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Helsinki, Finland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 1, 2014

+ clean and fairly large rooms
+ nice lobby, good service
+ very good breakfast, and also an ok hotel restaurant for dinner
+ neighborhood seemed quite safe - also a cafe just 30 m away that is open late night
+ central location and good for visiting main attractions in Sao Paulo by taxi
+ tennis court and pool on the roof (great views)
- pool is very small and water was quite cold
- nothing special for families - more a business hotel

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeiPet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannes B, General Manager at Melia Jardim Europa, responded to this review, February 3, 2014
Dear Mr. LeiPet,

We are very pleased to receive such kind comments about our Hotel.
We appreciate your compliments and the high valuation of our services and staff. Melia Jardim Europa Hotel is truly well located and it´s neighborhood offers several leisure options in addition to easy access to major attractions and financial centers of the city.
All our team looks forward to welcome you back soon,

With best regards,

Johannes Bayer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Espoo, Finland
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 30, 2014

I have been a frequent guest of Melia Jardim. Main reason for coming back is its excellent location in district of Itaim Bibi in Sao Paulo. hotel is good 4 start but not great. Rooms are ok and main issue for me is the noice coming from the street as windows do not block it well. I always ask for high floor away from the street and that helps. breakfast is average brasilian breakfast, bar is pretty boring. but as the location is very central, you have dozens of great bars and restaurants walking distance from it. Vaca Veia Bar is my favority and it is 1 block away.

Room Tip: high floor, away from street if you want quiet room.
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Kai68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannes B, General Manager at Melia Jardim Europa, responded to this review, February 3, 2014
Dear KAI68,
I’m really glad to know that you’re a frequent guest at Meliá Jardim Europa.
My team and I appreciate the comments on our service and location.
Hope to have you back soon again.
Best Regards.

Johannes Bayer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 18, 2014

We stayed in Melia Jardim hotel for three nights and the stay was excellent!!! The rooms, service, bar, everything was perfect. The view from the rooftop is breathtaking.
We will definetely choose this hotel again!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Agustina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review, January 21, 2014
Dear Mrs. Augustina C.,

Thank you for your kind comments about our services and our hotel overall.

I’m glad to know that Meliá Jardim Europa corresponded your expectation and I hope to see you again soon.

Feel always welcome to our Hotel.

Best Regards,

Johannes Bayer
Genaral Mnager
Meliá Jardim Europa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cancun, Mexico
Level Contributor
85 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed December 31, 2013

The Hotel is very convenient located, need some attention in bathroom equipment ( old ) and towels also old. Also breakfast could be improved. Anyhow service is very good, and being a frequent customer is also important.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PECASMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review, January 6, 2014
Dear Mr. PECASMAN,

Your comments and compliments were all appreciated and very important, because it contributes to our improvement process.

Hope to have you back soon.

Best Regards,

Johannes Bayer
General Manager
Meliá Jardim Europa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 15, 2013

I stayed at this hotel for one night last week on a short business trip. The hotel lobby was very tastefully done... with high ceilings, a grand staircase and a nice restaurant and bar. The front desk staff spoke perfect english. The checkin process was a bit slow, however. My room was spacious, clean and well maintained... though the bathroom was a bit small for a hotel of this caliber. I would definitely stay here again.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank briyor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review, January 7, 2014
Dear Mr. Briyor,
Melia Jardim Europa Team and I are really proud of making a very good impression during your stay with us. We are also glad that we could be part of a good experience in São Paulo.

Please, feel always WELCOME to our Hotel.

Best Regards,

Johannes Bayer
General Manager
Meliá Jardim Europa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island
Level Contributor
101 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed November 21, 2013

I had a very good experience at this hotel. Pleasant and friendly staff all the way from check-in to check-out. Front desk were effective and fast, doormen were smart and eager to help. Housekeeping were right on target. The staff are up to the customary Sao Paulo friendliness which is above average compared to the rest of the world. I had a non-smoking room, which I believe cost my client extra. The two tiny twin beds were surprisingly comfortable despite their size.

I had a balcony on my room which had an amazing view of the Jardim district, however the doors that opened onto the balcony were rather flimsy and worn out. One of the doors wouldn’t lock, and although it would take some serious Spider Man action to get from the balcony next to mine, I did worry about security. Nothing came of my worries. However there was a down-side to the flimsy balcony doors: the noise outside was very loud, and the wind whistled very loudly through the small gaps in the doors. To make matters worse, there was construction all night long nearby which was very loud despite my room being on the 18th floor.

The restaurant has buffet breakfast and lunch, which isn’t all that special. Walk a block or two in any direction and you’ll find some of the best restaurants in S.P. You’ll also do better going out for a drink as the hotel bar is poorly stocked, and the service is slow and unenthusiastic.

Room Tip: If you choose a balcony, beware the flimsy doors that allow outside noises in.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5Continents3toGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review, November 27, 2013
Dear 5Continents3togo,

Thank you for your great feedback and compliments towards our hotel and staff. It’s really fulfilling to know that you had a pleasant stay at São Paulo and Meliá Jardim Europa could be part of this experience.

I’ll make sure that your comments will be forwarded to our team.
About the balcony doors and bar, the departments responsible for these matters are also aware of your input, and working on improvements.

Consider yourself always welcome to Meliá Jardim Europa.

Kind Regards

Johannes Bayer
General Manager
Meliá Jardim Europa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Jardim Europa

Property: Melia Jardim Europa
Address: Rua Joao Cachoeira 107, Sao Paulo, State of Sao Paulo 04535-010, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Sao Paulo
#36 Business Hotel in Sao Paulo
#41 Romantic Hotel in Sao Paulo
#50 Family Hotel in Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Melia Jardim Europa 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
Melia Jardim Europa Hotel Sao Paulo
Melia Sao Paulo
Melia Hotel Jardim Europa
Melia Jardim Europa Sao Paulo, Brazil

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