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“Wonderful location in Itaim Bibi”

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Melia Jardim Europa
Ranked #30 of 321 Hotels in Sao Paulo
Certificate of Excellence
Denver, Colorado
Level 5 Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Wonderful location in Itaim Bibi”
Reviewed February 9, 2013

I have stayed at this property twice: the first time in July 2012 and the 2nd, November 2012. I would add that during my 2nd stay the Formula One race was taking place and the hotel was especially busy with travelers from all over in town to attend the race. I stayed both times in a "green room." These rooms are on a high floor-ours had balcony both times and the decor is supposedly eco friendly. The rooms are actually neat, clean and comfortable and the view of the city is spectacular. The small pool on the roof is fine for cooling off on a hot day and the gym is fine as well. The lobby is spacious and pleasant and there is a small bar area in back. There is also a nice shaded area off the lobby where one can have a drink or simply sit outside and read or relax. Our son works not far away and we prefer to walk to meet him for lunch as the traffic during weekdays is terrible and walking is much faster. There are so many wonderful restaurants in the area which has become quite trendy and other neighborhoods are a short ride by taxi in the evening if one wishes to try some of the top restaurants Sao Paulo has to offer such as: http://www.dalvaedito.com.br/localizacao.htm.

Room Tip: Green Floor is worth the extra $ for the new decor and great views. Ask for room with a balcony
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  • Stayed November 2012, traveled with family
    • Value
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Helpful?
Thank yogagal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review, February 27, 2013
Dear guest,
Thank you for choosing our hotel again as your choice of accommodation in São Paulo. It made us very pleased to see you have enjoyed your stay with us once more. Thank you for your high evaluation about our services and location. We hope to have the pleasure to welcome you back many other times in the future! Regards, Johannes Bayer - General Manager
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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (35)
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Milan, Italy
Level 3 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 27, 2013

Design hotel, rooms are comfortable and well equipped. A bit pricey, like the majority of hotels in Rio\Sao Paolo safe areas, we paid like 80 euros with no breakfast but at short distance you will get in trendy restaurants and bars where you can a have a touch with paulista movida. Staff is nice, don't have expectations for the home restaurant.

  • Stayed March 2012, traveled on business
    • Value
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Helpful?
Thank Fzeta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review, January 30, 2013
Dear guest, thank you for choosing our hotel as your stay in São Paulo. We are very glad to receive your kind comments about Meliá Jardim Europa. We will be looking forward to welcome you back at the Meliá Jardim Europa many other times in the future. Regards, Johannes Bayer - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 4 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 23, 2013

The room looked recently renovated, and very spacious! The hotel's location by the Jardins means that you have an unobstructed view of São Paulo's crazy skyline in the distance, either from your hotel room or from the rooftop gym and pool.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review, January 30, 2013
Dear guest, thank you for choosing Melia Jardim Europa for your stay in São Paulo. We would like to thank you for your nice comments about our hotel, especially about our rooftop pool view which is really a differential. We hope to have the pleasure to welcome you again at the Melia Jardim Europa! Regards, Johannes Bayer - General Manager
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Littleton, Colorado
Level 5 Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 15, 2013

I booked a night only and booked the green suite room expecting it to be spectacular however it was just a common business suite with nothing special. The bathroom was very small with no space to put our things around and the tiles were a bit dirty. The staff was very nice. Breakfast was great. The experience itself was fine but I really wanted a better room. Location wise it is perfect. Lots of bars just around the corner (walking distance!)

Room Tip: Get a room on the top floors for the views
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank P_Biker_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review, January 24, 2013
Dear Guest, thank you for choosing Meliá Jardim Europa as your stay in São Paulo. We are glad you liked our service and breakfast. However we would like to apologize for not having fully met your expectations with our green floor apartment. The Green floors have a fragrance developed specially for this concept: the amenities are purchased from companies committed to environmental protection, garbage collection, recyclable printed materials contribute to a peaceful and enjoyable experience. We also would like to inform you that some apartments are in process of being refurbished so it will be a pleasure for us to have a new opportunity and welcome you again in our hotel. Your comments were deeply appreciated and have been considered by our Quality system as an opportunity of betterment, contributing to improve our services even more. Best Regards, Johannes Bayer - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Curitiba
1 review
Reviewed January 5, 2013

Not up to par with Melia standards of service. Lack of respect is unacceptable. As a frequent Melia traveler I was very disappointed with their service and disrespectful attention at the front desk. Hotel used to be much better managed and attended. I will never stay there again. Manuel Quijano

Room Tip: Any Tryp in Sao Paulo has better service and at better prices
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manuel Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level 4 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 25, 2012

I was expecting much better, considering stars and price. check in was ok and the room was fine, with a firm bed and a very good shower. The "business center" (some computers from the last century with odd and slow software is theoretically open 24 hours but if you are in a rush as I was good luck printing your boarding pass. Breakfast was poor and with poor service, I asked for my bill three times and finally signed for it at the exit. The area is nice, with plenty of good dining options (the hotel restaurant did not look like one of them). Certainly for next trip I will review other options.

  • Stayed November 2012, traveled on business
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Helpful?
Thank Breadno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 11, 2012

I've stayed at this hotel a few times. It's in a great part of town. The place is very nice and clean. The rooms are spacious and nice. The breakfast is pretty average for such a nice place and for the cost. But during my recent stay I actually checked out early and switched to a new hotel because the internet connection was so poor. Intermittent, slow, and off sometimes. There was no sense of urgency to fix. Since I am staying for work, I needed the internet. I would not recommend staying here if that's important to you.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannes B, Gerente geral at Melia Jardim Europa, responded to this review, November 13, 2012
Dear Mr. Jason, thank you for choosing Meliá Jardim Europa once again as your stay in São Paulo and thank you for sharing with us your impressions about our hotel. We would like to apologize for not having fully met your expectations with the internet service. We are already taking the necessary actions in order to improve this service. Your comments were deeply appreciated and have been considered by our Quality system as an opportunity of betterment, contributing to improve our services even more. Best Regards, Johannes Bayer - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Jardim Europa

Property: Melia Jardim Europa
Address: Rua Joao Cachoeira 107, Sao Paulo, State of Sao Paulo 04535-010, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in Sao Paulo
#36 Business Hotel in Sao Paulo
#41 Romantic Hotel in Sao Paulo
#50 Family Hotel in Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Melia Jardim Europa 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
Melia Jardim Europa Hotel Sao Paulo
Melia Sao Paulo
Melia Hotel Jardim Europa
Melia Jardim Europa Sao Paulo, Brazil

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