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“One of the better priced hotels that is well maintained in the heart of Sao Paulo, Brazil”

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Hotel Novotel Sao Paulo Jaragua Convention
Ranked #34 of 321 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersSilver level
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“One of the better priced hotels that is well maintained in the heart of Sao Paulo, Brazil”
Reviewed October 4, 2013

You can extend your check out time at the rate of about half of the daily rate.
It is conveniently located in the heart of Sao Paulo near the Republica metro station and the Airport Bus Service station where you can catch the bus directly to Guarulhos or Congonhas airport for about $18 USD
Very nice work out room
Internet access on computers in the lobby and in room
Clean room and public areas
A good price

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Northwest747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review, October 15, 2013
Dear Mr. NorthWest

It's a pleasure to receive your coment about your stay at Novotel Jaraguá and our team is very happy because the good review that you wrote to us.

I'm very proud and glad by our good work in your stay. About our location, beyond the facility to get in to the subway with Republica station, you can choose the Anhangabau station (the nearest to Sé), or get in to a cab in the internal street of the Novotel Jaraguá.

Will be a pleasure to receive you again soon.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
London, England
Level Contributor
314 reviews
271 hotel reviews
common_n_hotel_reviews_1bd8 341 helpful votes
Reviewed September 12, 2013

Location
Very central location around 40min-1hour drive from Sao Paulo International airport - the hotel is located at the end of R. Augusta which is the upcoming party area full of bars and nightlife- although 10-20 minutes walk away from hotel so no noise intrusion. There are some nice restaurants though closeby within 5 minutes, Brazilian style and some upmarket. Around 20 minutes walk is the famous Av. Paulista. Right next to the hotel is a pharmacy and budget supermarket as well as some bars. The area felt safe at night to walk about although told not to wear watch.
Room
The room on the 9th floor was very spacious and included a very large king size bed a small table, large desk with mini bar and TV and large 3 person couch. The room has very large windows. In the bathroom is like a floor level spacious shower, toilet and sink and some simple amenities shampoo and conditioner. The room itself was clean but not new with marks on the wall, also the level of detail with maintenance and cleanliness was poor with someone else floss on top of the shower and the desk lamp not working. There is also a safe and hair dryer but no kettle which might be normal in Brazil. There is limited plugs though and don't on bed side table etc. TV worked well with many channels, for international travellers some are in English such as E and CNN. The bed was fairly comfortable and in general slept well but is not a premium style Novotel that one would find in somewhere like Asia more like a simple Ibis style room from Europe, although more spacious.
Facilities
There is a bakery, restaurant and bar- did not eat in there as room price did not include breakfast and too many better option outside. In addition there is a gym on the 9th floor which is of a decent size but weights equipment is quite old though cardio stuff worked well. There is WIFI which is free but is restricted to one device- it worked well and was fast.
Staff
Staff are relaxed and friendly willing to help, I did not speak Portugese well but they were able to speak English very well and offer me advice with the local area where to eat etc. Check-in took a little while as its quite a busy hotel but overall staff seemed very friendly.
Overall would stay here again as quite reasonably priced and I quite enjoyed the close proximity of the night life of R Augusta - very random road with many bars, weird clubs intermixed with restaurants and gyms, it looks a bit shady but no more than Soho in London or Greenwich Village in New york. However its fun and people in the bars are really friendly if you are on your own. In regard to the room it was spacious but lacked some functionality however first time in Brazil so cannot compare to what the standards are like in this price range. Staff though are really nice but cleanliness and maintenance need more attention to detail.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank docdot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review, September 18, 2013
Dear Mr. Docdot

Thanks for your amazing review about our infrastructure, products, services and location. We are very happy and proud by your compliments.

I understand your point about the check-in and would like to apologize by the late in this service. We really have some difficult to ensure the speed of check-in and check-out in specific days of high occupancy, because the big quantity of apartments of the hotel (415).

I would like to apologize about the details of maintenance and cleanliness mentioned. This kind of eventuality is totally contrary to the standards of service of the Novotel brand, and the appropriates actions has been taken to ensure that events like this never happen again.

I'm at your total disposal for more further information. Will be a pleasure to receive you again soon.

Best Regards.
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Geneva, Switzerland
Level Contributor
4 reviews
Reviewed September 4, 2013

The hotel is good chice for a Businesstrip to Sao Paulo. It have a nice and cosy Design - i liked it. Top friendly Service there. Staff did speak good english and also they gave me few good orientation to move around the city.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 130Alex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review, September 17, 2013
Dear Mr. Alex.

I'm very happy to receive your comment about your stay at Novotel Jaraguá and already share this review with our team to encourage the sucessfull work of all.

Thank you for all the compliments, especially about our friendly staff and good english. In 2012 we start a english program inside de hotel for our team and have had great improvements with professionals from all areas.

I'm at your total disposal for any further information.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 1, 2013

As it already have been recommended to me from other Businesspartners, i did went into this Hotel and i can say, that it was a good Choice. This was a Businesstrip to Sao Paulo. It have a nice and cosy Design - i liked it. Top friendly Service there. Staff did speak good english and also they gave me few good Recommendation for some typical Restaurants in that Area. Also in that Area have been few very good Shops.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maristraveller72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review, September 17, 2013
Dear Mr. Maristraveller72

In name of all Novotel Jaraguá team I would like to thank you for this review and for the time dedicated in writting to us about your stay at Novotel Jaraguá, it's a pleasure to receive you.

We are very happy and proud because of your comments, that are very important to improve our services and products. Thanks for your contribution.

I hope to receive you again soon at Novotel Jaraguá.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
1 review
Reviewed August 27, 2013

I've just recently returned from this hotel and can say that generally it was slightly better than average. It just so happens that about 4 weeks earlier I was in the same chain in Dubai and Dubai wins.
My first impressions were the location. I arrived late in the evening and it didn't look all that inviting to take a walk down the street. Day time was a different matter. Take a left outside the front door and stroll down the street 5m or so and you will find some good local eating establishments. The bar just outside the hotel is very convenient but I was disappointed with the tramps that were only to keen to walk amongst the customers and persistently beg until driven away by the waiters.
Food and drink aside, the hotel is in walking distance, 10 minutes, of one of the famous architectural building (Oscar Niemeyer, Copan building) of Sao Paulo. I had a buffet lunch in there, nothing exciting. The building itself, is layer upon layer of concrete, worth a quick look to say you've been there. If you have time the tall building besides it has an escalator to a panoramic view and restaurant at the top. Probably the best views you are going to see.
Back to the hotel. Check in was quick and easy and was given an upgrade to a junior suite, so good start. View was of concrete buildings, no suprise there. Made my way to the restaurant, biggest problem I had was trying to get the waiters to understand what I wanted. It was a struggle but we got there in the end. Food was excellent. Never quite understood how the bar worked as no-one was ever around to serve. Fall back tramp bar outside, it was cheaper.
Worst element was breakfast buffet. Safe with continental style but hot didn't appeal, scrambled eggs looked unappetising. I had most days Japanese version which all in all made a pleasant change.
I would use this hotel again and would generally recommend for short stays.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R_Ceri12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review, September 17, 2013
Dear Mr. R_Ceri.

Thank you for your review and by the kindness expressed in to your words. I’ll share your review with our team to encourage them to better serve our guests always and guarantee the success of this hotel.

I understand that you really enjoy the surrounding of the Novotel Jaraguá, taking the opportunity to see historic buildings, good views from the city, restaurants and more. This is awesome!

About the negative points mentioned, I would like to apologize by the quality of our breakfast and it's a pleasure to inform that we are improving this service with new tableware, layout and a better product quality.

The 365 Bar is served by the same wait staff who works in the Restaurant floor. Every member of this team are ready to serve our guests with great appetizers and delicious cocktails.

I'm so glad to read in your review that you would come to Novotel Jaraguá again.

It will be a pleasure to receive you again soon and I'm at your total disposal if you need further information.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 25, 2013

Located downtown SP what was very convinient to my trip to SP because I went to a musical in a theater near.
Walk around during the day was Nice , i wouldnt sat the same át. Night ( so get a cab). Good restaurants around too. Nice breakfast . Very friendily staff.i would stay again át. Novotel jaraqua.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pflourenco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this review, September 17, 2013
Dear Mr. Pflourenco.

I'm so glad to receive your review and would like to thank you for your interest in writting about your experience, helping us to improve our services at Novotel Jaraguá.

We inform you that we contribute to the neighborhood revitalization, mainly with cultural projects and good work as a tourism enterprise. The city of São Paulo has a modernization project to Downtown, that seeks more security and tranquility to these streets. But this is a long-term work, and we have a lot to do.

I am trully sorry if you did not feel comfortable by walking in our neighborhood at night, but the renovation is getting started and we hope to welcome you next time with a better image of Downtown São Paulo.

If you need any further information please do not hesitate in contacting me.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Novotel Sao Paulo Jaragua Convention

Property: Hotel Novotel Sao Paulo Jaragua Convention
Address: Rua Martins Fontes 71, Sao Paulo, State of Sao Paulo 01050-000, Brazil (Formerly Holiday Inn Select)
Location: Brazil > State of Sao Paulo > Sao Paulo > Consolacao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Sao Paulo
#14 Green Hotel in Sao Paulo
#15 Romantic Hotel in Sao Paulo
#19 Best Value Hotel in Sao Paulo
#22 Business Hotel in Sao Paulo
#23 Luxury Hotel in Sao Paulo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Novotel Sao Paulo Jaragua Convention 4*
Number of rooms: 415
Official Description (provided by the hotel):
The 4 star Novotel Sao Paulo Jaragua is ideal for a business trip to Sao Paulo. It is located in the city centre, which is both the business centre and the historic, financial and cultural heart of the city. Surrounded by gourmet restaurants, the hotel features 415 rooms (332 non smoking rooms and 106 suites), 25 meeting rooms for seminars and conferences, 24 hour guest services, 2 restaurants, a bar, parking, a gym and the Jaragua Theatre, host of a number of popular shows performed in the city. ... more   less 
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Also Known As:
Hotel Novotel Sao Paulo Jaragua Sao Paulo
Novotel Sao Paulo
Sao Paulo Novotel
Hotel Novotel Sao Paulo Jaragua Convention Brazil

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