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“Typical business hotel with no real character”

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Hotel Novotel Sao Paulo Jaragua Convention
Ranked #33 of 326 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 5, 2012

I stayed at the Hotel Novotel Sao Paulo Jaragua Convention in August for 2 nights on business.

The hotel and staff were pleasant enough but the hotel lacked any sort of charm. The food was 'okay' and the rooms were comfortable but I was in room 909 and couldn't get any Wifi reception unless i was in the bathroom. For a business hotel this is not good.

There are also no outdoor areas to this hotel either, so I had to get a taxi to Hotel Unique about 15mins away for an outdoor restuarant and pool area to relax in. If Unique is in your budget I would definitely recommend this hotel instead. It's stylish, and luxury.

  • Stayed: August 2012, traveled on business
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Thank hall284002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucila M, Gerente at Hotel Novotel Sao Paulo Jaragua Convention, responded to this reviewResponded September 26, 2012

Dear Mr. Hall 284002

Thanks for your time and interest to write to us about your stay, helping us improving our services at Novotel Jaraguá.

We apologize for wifi problem and would like to inform you that we are increasing our internet link to ensure free access to our network in all areas for our guests. In fact unfortunately we don’t have an outdoor area for recreation at Novotel Jaraguá. However, we are located in the heart of the historic center of São Paulo, along with some of the key cultural and leisure options in the city, such as the Museum of Portuguese Language (2000 meters away), the Catedral da Sé (1300 m away) and the Municipal Theatre (650 m away).

We hope to receive you again soon.

Please if you need further information do not hesitate to contact us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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175 - 181 of 1,993 reviews

Reviewed July 22, 2012

like all novotel hotels this just about ticked most boxes. wasn'y out of this world, but was fine for our needs. checkin took nearly 15 minutes (busy reception) but apart from that it was suitable for our needs.

Stayed: November 2011, traveled as a couple
Thank rachael b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

Hotel with superb rooms, service and free wifi. Bathroom might need an update. Service very helpful. HAs a parking inside the hotel and is conveniently located to reach most parts of the city

  • Stayed: July 2012, traveled on business
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Thank MikeS71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2012

Stayed couple of nights there. Walkable (~7 mins) to Downtown which still maybe not a main highlight of the city, so the area around the hotel is not 100% nice n pleasant: homeless people here and there, cheap local cafes, etc.
Rooms themselves are pretty good: clean, quiet, safe, shower is good. Nothing remarkable but definitely worth the money paid.

Stayed: July 2012, traveled solo
Thank trubo4ka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2012

Stayed here for a couple of nights last winter. Great views of the city, and nicely equipped. The computers in the lobby were a little buggy but other than that it was a nice and comfortable stay and the staff were helpful. I didn't pay for the stay so I cannot say how good value for money it was.

  • Stayed: August 2011, traveled on business
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Thank Larryrael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2012

Novotel Jaragua is a very centrally located hotel, yet probably not really close to anything that you will be visiting in Sao Paulo. It does probably save on your taxi costs if you need to be in several locations during your stay though. It is within walking distance (about 20 minutes) of the Avenida Paulista (which I did not find very interesting, as opposed to other people who say it is a "must-visit" spot in SP)

The breakfast buffet was great, with a wide selection of food and beverage to choose from at a decent price R$ 31. The bar lacks atmosphere. Room service was good and prices affordable.

The staff at the reception spoke perfect English and were knowledgeable about restaurants and nightlife. They also arranged cabs and wake up calls professionaly.

The rates are decent, but with some extremely high peaks due to high occupancy with a convention in the Jaragua Convention center.

The rooms were a little dated, but you get what you pay for.

  • Stayed: June 2012, traveled on business
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3  Thank Th0master
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2012

A good hotel located in one of the three city centers. Decent breakfast.
The rates are sometimes unreasonably high, depending on the city events.
Free Internet.

Stayed: March 2012, traveled on business
2  Thank sambagogo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Novotel Sao Paulo Jaragua Convention

Address: Rua Martins Fontes 71, Sao Paulo, State of Sao Paulo 01050-000, Brazil (Formerly Holiday Inn Select)
Location: Brazil > State of Sao Paulo > Sao Paulo > Consolacao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Sao Paulo
#13 Green Hotel in Sao Paulo
#15 Romantic Hotel in Sao Paulo
#22 Business Hotel in Sao Paulo
#24 Luxury Hotel in Sao Paulo
#30 Best Value Hotel in Sao Paulo
Price Range: $59 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Sao Paulo Jaragua Convention 4*
Number of rooms: 415
Official Description (provided by the hotel):
The 4 star Novotel Sao Paulo Jaragua is ideal for a business trip to Sao Paulo. It is located in the city centre, which is both the business centre and the historic, financial and cultural heart of the city. Surrounded by gourmet restaurants, the hotel features 415 rooms (332 non smoking rooms and 106 suites), 25 meeting rooms for seminars and conferences, 24 hour guest services, 2 restaurants, a bar, parking, a gym and the Jaragua Theatre, host of a number of popular shows performed in the city. ... more   less 
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Also Known As:
Hotel Novotel Sao Paulo Jaragua Sao Paulo
Novotel Sao Paulo
Sao Paulo Novotel
Hotel Novotel Sao Paulo Jaragua Convention Brazil

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