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Reviewed April 22, 2019

Very well placed, brand new hotel, on a surging new trendy business spot in Sao Paulo. all the comfort and warmth you're used to at their premises, with walking avenues around, office towers, restaurants and shopping malls too.

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hyatt Hotels
Thank U4629NRnicolasd
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MarianaNunes, Director of Guest Experience at Grand Hyatt Sao Paulo, responded to this reviewResponded May 7, 2019

Hello Nicolas, many thanks for your review! I'm so pleased to read that you enjoyed your stay. Hope you have a chance to return soon, even if not on business :) Cheers, Mariana

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Reviewed April 15, 2019

The Grand Hyatt, although located in a more business district, is a wonderful hotel. The staff are outstanding and helped assist with some great site seeing trips. We also experienced the Sunday brunch which was excellent. Overall a great stay.

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Brian G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LarissaBsilva, Gerente de recepção at Grand Hyatt Sao Paulo, responded to this reviewResponded April 18, 2019

Hello, thank you very much for your time to review your stay with us! I am pleased to read that you enjoyed your stay at our hotel. We are very happy that our team was able to deliver the service you expected!
Thank you again and hope to have a chance to welcome you back soon! Larissa :)

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Reviewed April 15, 2019

very very happy with the stay and service, excellent coices in breakfast, very good service....good pool and pool side service. great spa. and excellent Granado stuff provided in bathroom. i will certainly stay there for my next business trips in sao paolo. may be they should also give a small gift as done at other 5 star hotels

Date of stay: April 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Happiness05499113481
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LarissaBsilva, Gerente de recepção at Grand Hyatt Sao Paulo, responded to this reviewResponded April 18, 2019

Hello, thank you very much for your time to post your review! I am very happy to read that you enjoyed your stay. Hope you have a chance to return soon! Larissa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2019

During our visit to South America in March my family stayed at 3 different Hyatt hotels: Grand Hyatt in Rio, Park Hyatt in Buenos Aires and Grand Hyatt in Sao Paolo.
We had an excellent experience in all three properties. Rooms were very nice, lounge had good choices for breakfast and snacks, but most important, that people that work there were very welcoming, friendly and professional. Especially warm welcome we received from the staff at the Sao Paolo location. I would like to mention just a few names of associates who went above and beyond to make our stay very memorable: Aline, Daniela , Viniciuz and others. Thank you for taking care of us. Highly recommend to stay at any of these hotels.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank Eleonora M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LarissaBsilva, Gerente de recepção at Grand Hyatt Sao Paulo, responded to this reviewResponded April 16, 2019

Hello, thank you very much for your time to review your stay with us and also for your recommendation! I am pleased to read that you enjoyed your stay. We are also very happy to read our team was able to deliver the service you expected and we will be sure to pass on the compliments! Hope to welcome you back soon! Larissa

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Reviewed April 3, 2019

Fantastic hotel, people & food. I recommend it 100%. They were very flexible and they adapted my reservation to my request in a fantastic way. The area where the hotel is situated is modern, very nice and safe. Great experience, really!

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank StefyLuna
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
LarissaBsilva, Gerente de recepção at Grand Hyatt Sao Paulo, responded to this reviewResponded April 4, 2019

Hello Stefyluna, thank you so much for your review and recommendation! I am very happy to hear that you have enjoyed your stay with us.
We hope to have a chance to welcome you back soon. Larissa

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