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“Great home away from home”

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Hilton Sao Paulo Morumbi
Ranked #11 of 327 Hotels in Sao Paulo
Certificate of Excellence
Reviewed May 27, 2012

Sao Paulo can feel like a different world but the Hilton Morumbi makes me feel at home. Everybody speaks perfect English, the rooms are nice, and there are enough dining options to prevent me from having to take a cab anywhere (which will take you at least a half hour each way to go anywhere), and it feels very safe. The executive lounge and gym are a nice perk. Definitely would recommend.

  • Stayed: May 2012, traveled on business
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Thank Kelly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssantos, Administrative Assistant to the GM at Hilton Sao Paulo Morumbi, responded to this reviewResponded June 6, 2012

Dear Nelly G,

Thank you very much for sharing your experience with the other travelers from TripAdvisor!
We are really happy to know that you enjoyed your experience so much! We are very proud of our structure and team and it is very motivating to know that our guests are appreciating it too. I will forward your review to our team and I am sure it will be deeply appreciated.
It will be a pleasure to have you back to our hotel whenever you travel to Sao Paulo again.
We will always do our best to exceed your expectations!

With the kindest regards,

Sandra Santos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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889 - 895 of 2,964 reviews

Reviewed May 27, 2012

I have had the opportunity to stay a other 5-star hotels in Sao Paulo and after seeing the rest... I always ask for the best. The Hilton Morumbi provides spacious rooms with large bathrooms. The hotel is very clean, safe, and offers excellent exercise equipment while positioned on top of an underground world-class shopping mall with multiple floors. You can find the pharmacy, dry-cleaners, several restaurants, and clothing stores to name a few in the mall. But you don't have to go to the mall to get a good dinner since the hotel also has excellent restaurants and a coffee shop.
from the people behind the counter to those who clean the rooms, enough can not be said about the level and quality of service they provide. The staff makes the visit all the more rewarding. If you plan to stay in Sao Paulo for a day or a month, I highly recommend the Hilton. Once you try it and have the opportunity to compare it to other 5-star hotels, you'll know why I am saying this. It is one of the best hotels I have had the opportnity to stay at.

Room Tip: I have stayed at the Hilton a number of times because I choose it over the other 5-star hotels. The...
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  • Stayed: February 2012, traveled on business
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Thank sandbaggz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssantos, Administrative Assistant to the General Manager at Hilton Sao Paulo Morumbi, responded to this reviewResponded June 19, 2012

Dear Sandbaggz,

Thank you very much for sharing such a nice feedback with the other travelers from TripAdvisor!
We are very happy to know that we were able to achieve your expectations and that you enjoyed your experience so much!
In 1954, Conrad Hilton, founder of Hilton Hotels’ chain, said:
"It has been, and continues to be, our responsibility to fill the Earth with the light and warmth of hospitality."
We hope to reach this purpose continuously.

Mr. Sandbaggz, it will be a pleasure to have you back to our hotel every time you visit São Paulo!
Please, feel free to contact me if you have any question or need.

With the kindest regards,

Sandra Santos

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Reviewed May 21, 2012

I stayed for a month in Sao Paulo on business. I am so glad that this hotel is on our company's preferred list. The moment I walked in the door, being a Hilton Honors member, I was whisked up to the 26th floor for check-in. Very professional staff.
There is a shopping mall below the hotel which connects to the shopping center and food court a couple of buildings down the road. Very convenient.
No problem if I needed to go anywhere in town, the concierge would arrange for a taxi and within 10 minutes they would drive up.
The rooms were clean. Great view. The maid, the "water guy"(free bottled water and fruit), and minibar guy were at the door each day at the same time like clockwork. It was great.
The 26th floor executive lounge is so relaxing. It's available 24/7 with free breakfast daily and free beer, wine and cocktails in the evening.

The restaurants in the hotel had excellent food and the service was great. The Canvas Bar was a nice place to relax after a long day.

The Living Well spa on the 28th floor was nice. It was a little busy in the mornings but not to the point where you felt uncomfortable. Good mix of weights and treadmills, etc. The pool is nice.

Overall, for having to be away from home for a month, I wouldn't stay anywhere else.

Room Tip: All rooms have a nice view of the city. Try to get anything from 23rd floor and up.
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  • Stayed: April 2012, traveled on business
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1  Thank AbelL_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssantos, Administrative Assistant to the GM at Hilton Sao Paulo Morumbi, responded to this reviewResponded June 6, 2012

Dear Abel L,

Thank you very much for sharing a review with the other travelers of the world.
It is great to know that you could stay with us for so long! We are also happy to know that we could provide you with a hassle free and pleasant experience during all this time.
Our promise is to guarantee that every guest feels cared for, respected and valued and, with your review, I could see that this promise was delivered!
It was a pleasure to have you staying with us for such a long time and it will be great too to have you back as our guest whenever you come to Sao Paulo again.

With kindest regards,

Sandra Santos

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Reviewed May 15, 2012

I recently had to fly to Sao Paulo on business. I was housed at the Hilton, and this also asolut satisfied. From the airport by taxi to the hotel, the trip took about an hour, for which I paid a fixed price. Modern warmth at the welcome made ??sure that I felt immediately at ease despite the long journey. The room was very modern and functional, with a desk, adequate power outlets, WiFi and all that is good to do so.
My executive room with access to Club Lounge also had the advantage of free drinks, a breakfast and a dinner buffet including bar .

Stayed: May 2012, traveled on business
Thank ShannonPP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssantos, Administrative Assistant to the GM at Hilton Sao Paulo Morumbi, responded to this reviewResponded June 6, 2012

Dear ShannonPP,

Thank you for your review.
We are really happy to know that you enjoyed your experience so much, specially the welcome from our team.
We are happy to know that we could provide you with a pleasant and comfortable experience.
It is great to know that you stayed in one of our Executive rooms! The courtesy breakfast and happy hour in the end of the day really ads more taste to the experience, especially when you can enjoy it while admiring a great view from the 26th floor.

With kind regards,

Sandra Santos

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Reviewed May 13, 2012

It was expensive, but as work was paying..!

I travel a lot, and this is probably one of the best hotels I've stayed at. Rooms were fantastic, the bathroom huge with a decent bath and a separate toilet.

Ate the lunch buffet which was good, including some reasonable sushi. Had beers and a snack in the sports bar, which was also very good.

Only downside was the service in at breakfast. Food was good, had better, had worse. But when we wanted more coffee, it got to the point when one of us had to get up and ask a server. Not sure if they are preoccupied with clearing tables. Wasn't an incident, on a separate day, somebody joined our table, we had to ask three times for coffee for the guest!

OK, it's a small point, but it's a damn expensive hotel!

  • Stayed: April 2012, traveled on business
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Thank Adriang68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssantos, Administrative Assistant to the GM at Hilton Sao Paulo Morumbi, responded to this reviewResponded June 6, 2012

Dear Adriang68,

Thank you very much for sharing your opinion on TripAdvisor!
We are happy to know that you enjoyed our structure so much.
The Canvas bar also offers a great and pleasant ambient and we are glad to know that you could enjoy it.

Regarding the breakfast service, I would like to apologize for the lack of service! I already passed your feedback to our responsible manager and requested that he look into this situation closely. This kind of situation is not common to happen and we will take the necessary measures to avoid it from happening again.

Thank you for this feedback. It will surely help us in the improvement of our services.
We hope to have you back as our guest!

With kind regards,

Sandra Santos

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Reviewed May 11, 2012

Good gym but be prepared for it be super busy weekday mornings and night. Pool with fantastic views across the city. Shame though there is no outside area to sit.
Staff were all very efficeint and well mannered. Shoping nearby.

Room Tip: Higher the better
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  • Stayed: April 2012, traveled on business
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Thank eurobeni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssantos, Administrative Assistant to the General Manager at Hilton Sao Paulo Morumbi, responded to this reviewResponded May 23, 2012

Dear eurobeni,

Thank you for sharing your experience with the users of TripAdvisor.
Canvas bar is indeed a great bar to watch sports with the Motion Wall! The bar usually gets really busy when there are important matches being shown on the TV.
I am happy to know that you enjoyed our gym and pool too. Thank you for also recognizing our staff attention.

Please, do not hesitate in contacting us if you have any question or need.
It will be a pleasure to have you back as our guest!

With kind regards,

Sandra Santos

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Reviewed May 3, 2012

This hotel is located amongst many others, but stands out.
The hotel is very new with a beautiful spacious foyer.
It's room a very spacious and the club lounge has amazing views with a beautiful breakfast.
Bets of all, the service was great.

Stayed: May 2012
1  Thank Steven D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ssantos, Administrative Assistant to the General Manager at Hilton Sao Paulo Morumbi, responded to this reviewResponded May 23, 2012

Dear Steve D,

Thank you so much for writing a review regarding our hotel.
We are very happy to know that you enjoyed your experience on our executive lounge and that you enjoyed the service as well.
We are very proud of our team and their professionalism!

Thank you for sharing your experience. I will be at your disposal if you have any query or need. We hope to have you back soon.

With kind regards,

Sandra Santos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Sao Paulo Morumbi

Address: Avenida das Nacoes Unidas 12901 | Torre Leste Brooklin Novo, Sao Paulo, State of Sao Paulo 04578-000, Brazil
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Sao Paulo
#10 Business Hotel in Sao Paulo
#11 Luxury Hotel in Sao Paulo
#11 Romantic Hotel in Sao Paulo
Price Range: $115 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Sao Paulo Morumbi 5*
Number of rooms: 503
Official Description (provided by the hotel):
The contemporary, 28-floor Hilton Sao Paulo Morumbi Hotel is seamlessly integrated into the ground floor of the CENU business complex and shopping mall, and provides easy access to local attractions within the business district. Conveniently located, the hotel is just 8km from Congnhas National Airport and 35km from Guarulhos International Airport. The hotel offers luxurious room, comfortable lounge, roof-top pool and a unique health club and the Amazonian Spa. Premium dining options include the Canvas Restaurant, overlooking the large atrium lobby featuring a glass canopy and more than 170 wine labels. The comfortable and casual ambiance of Sol & Sombra restaurant offers breakfast specially prepared early in the morning and the delicious lunch with international menu. ... more   less 
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Also Known As:
Hilton Morumbi Sao Paulo Hotel Sao Paulo
Hilton Hotel Sao Paulo
Hilton Sao Paulo Morumbi Brazil
Sao Paulo Hilton

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