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“Brilliant room but hotel lacks gym”

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Pullman Sao Paulo Vila Olimpia Hotel
Ranked #12 of 326 Hotels in Sao Paulo
Certificate of Excellence
Reviewed January 17, 2012

My room was fantastic, well spaced out with all possible amenities and with an incredibly comfortable bed. Staff were helpful and friendly at reception. The breakfasts were very good with a decent selection. However, the hotel charged a small fortune for the internet and the 'gym' was a former office with 2 cardio machines in it. Use of the Reebok gym next door was US$50 per session! There is a shopping mall over the road and also a number of fantastic restaurants within walking distance.

  • Stayed: August 2011, traveled on business
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1  Thank Karl013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded November 26, 2014

Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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204 - 210 of 816 reviews

Reviewed January 10, 2012

1. i will not give a hotel that is 5 star, a 5 star rating if they cahreg for internet, especially as the sister hotel on the same site does not.

2. there are two hotels with almost the same name on teh same site, one is 5 star and one is 3 star, I stayed in the former, which is very decent, but nothing exceptional ! next time I will stay in the other one.

3. Staff were helpful and did provide a service.

4. Was charged a whole extra day as arrived "early" although I was told it was free ! writing now to hotel, but watch it.

5. The location is quiet, but shopping centre across the road and safe area.

Good Luck

  • Stayed: January 2012, traveled on business
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1  Thank Givemeaholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded November 26, 2014

Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2012

The service is terrible, the attitude is bad, the food is horrible. Avoid this hotel

  • Stayed: December 2011, traveled with family
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Thank mayteMexicoDF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded November 26, 2014

Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2011

On my first trip to Brazil, given all the news of robberies and shootings, I was a little apprehensive about my hotel. I wanted a safe place. This hotel is not only safe, but quite nice and very modern. It is well located within Sao Paulo, and near many of the major business and shopping areas. The staff are very friendly and open and try to help wherever they can. It is not a confusing place at all. The menu is good at the restaurants.

This is a very good first-time choice for visiting.

  • Stayed: December 2011, traveled on business
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Thank suitcasepro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded November 26, 2014

Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2011

I stayed at this Hotel for three nights for a business trip. It is in a conveinent business location in Fara Lima, Sao Paulo. There is a very nice new shoping mall across the street. The only complaint I have is the cost. The room was over $200 USD per night which is a bit high for the standard of the hotel. The real complaint I have is the cost of the restaurant. My co-worker and I ordered the "special of the day". It was a small salad and a very small piece of chicken which was stuffed. We both had water to drink. The food tasted good but when the bill came I looked at it and asked my co-worker to confirm the exchange rate. The bill for the two of us before tip was $101 USD!! This is 4 times what a high price would be for the tiny portion we were served for lunch.

Room Tip: Don't order in the restaurant before checking the prices!
  • Stayed: December 2011, traveled on business
    • Value
    • Location
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Thank Indy_traveler-111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded November 26, 2014

Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2011

Good business hotel, rooms decent size and well maintained. Somewhat pricey, but that's Brazil for you.

Room service menu not very exciting, and food average. But overall good experience, I would come back again.

Room Tip: Go to a higher floor.
  • Stayed: November 2011, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Thank wolvrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded November 26, 2014

Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2011

Just came back from Sao Paulo and our stay in Caesar Park was a realy good experience. Check in was quick. We were offerd herbal tea in the lobby and water from a waiter, wich was a nice touch. The hotel is very modern and new and has nice ambience all around. The room was large and the most comfortable bed! We slept like babies. The bathroom is also large with a separate shower and bath. Breakfast was very good with fresh made omelete stand a good choice of pastries, cold cuts, yogurts and fruits. Capuccinos are charged extra and very expensive so stay with regular coffee! Employees were attentive and friendly at all times.
In all we had a pleasant experience and would come back any time again.

Room Tip: Ask for king size beds
  • Stayed: October 2011, traveled as a couple
    • Value
    • Sleep Quality
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Thank vsilva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PULLMANVILAOLIMPIA, Gerente de relações com clientes at Pullman Sao Paulo Vila Olimpia Hotel, responded to this reviewResponded November 26, 2014

Dear Guest,

Thank you for your feedback regarding your recent stay with us; we value all feedback as it always affords us an opportunity to improve, so thank you for all your comments.

Once again we very much appreciate your feedback and thank you for staying with us. We do hope we will have the pleasure of welcoming you back to stay with us on a future visit to São Paulo.

Cordially,

Rodrigo Oliveira
Guest Experience Manager
Pullman São Paulo Vila Olímpia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Sao Paulo Vila Olimpia Hotel

Address: Rua Olimpiadas 205 | Vila Olímpia, Sao Paulo, State of Sao Paulo 04551-000, Brazil (Formerly Caesar Park Sao Paulo Faria Lima )
Location: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#9 Spa Hotel in Sao Paulo
#12 Luxury Hotel in Sao Paulo
#12 Romantic Hotel in Sao Paulo
#19 Business Hotel in Sao Paulo
Price Range: $102 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Sao Paulo Vila Olimpia Hotel 4.5*
Number of rooms: 173
Official Description (provided by the hotel):
The Pullman São Paulo Vila Olímpia is the region's best upscale hotel, offering easy access from Guarulhos International Airport and Congonhas Airport. In line with the design hotel concept, luxury and comfort are offered by its spacious rooms and suites as well as the HUB Food Art Lounge restaurant, which combines art with gourmet cuisine in a cosmopolitan environment. A true meeting point between different cultures. Fitness center featuring the latest technology and SPA, WIFI and parking. ... more   less 
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Also Known As:
Caesar Park Sao Paulo Faria Lima Hotel Sao Paulo
Caesar Park Hotel Sao Paulo
Pullman Sao Paulo Vila Olimpia Hotel Brazil

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