This is one of the worst Hotels I hve ever stayed in. I went to Brazil for business. The country, Sao Paulo and Rio are amazing and the people great - but this hotel is an exception. The staff were just plain rude - and seemed to work from the french textbook to ignore the guests. Brazil is not short of manpower and there are a lot of people working everywhere - but at the Pestana Hotel Reception would leave me waiting for ages without even acknowledging that I was there - whenever I came back to the hotel in the evening despite a number of porters or door staff hanging around - no-one smiled - no one said good evening, no-one opended the door. The room was damp - the air conditioning did not work. This was like a bad movie - compared to other Pestana Hotels which are usually nice - but the service and the attitude was really poor.
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- Also Known As:
- Pestana Sao Paulo Hotel Sao Paulo
- Pestana Hotel Sao Paulo
- Pestana Sao Paulo Brazil