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“Nice clean hotel, excellent location”

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Tryp Sao Paulo Paulista Hotel
Ranked #23 of 326 Hotels in Sao Paulo
Certificate of Excellence
GreenLeadersBronze level
Reviewed December 4, 2012

Hotel is around 30 minutes car ride (R$100) from the airport, and located in a very nice, and safe feeling residential area, minutes from Av Paulista.

We were early arriving due to an overnight flight, but our check in was brought forward by an hour so we could dump our bags and freshen up.

The hotel rooms are of a good standard for a major city, air conditioning could be a bit more powerful (wasn't too hot outside so possibly on summer mode), the staff friendly and helpful with anything we needed.

We were given an upgrade free of charge at check in to a Superior room. This come with some nice touches such as a wooden floor, bathrobes and a view of the main road.

Free wifi is advertised, although it is very slow and drops out easy. It is ok to maybe tag yourself in facebook, but that is it!

The breakfast was a good selection of hot and cold food, the restaurant wasn't very busy which was good. Prices for the bar were a little on the steep side.

A good hotel, in a good, safe location to visit the major sites in Sao Paulo.

  • Stayed: November 2012, traveled with family
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Thank aw2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eder R, Guest Relations Manager at Tryp Sao Paulo Paulista Hotel, responded to this reviewResponded December 6, 2012

Dear Customer,

We would like to thank your kind comments regarding your stay with us.
Please keep us in mind for your next visit to Sao Paulo and we will be delighted to welcome you again at TRYP Paulista!

Sincerely,
Eder Ribeiro – Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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115 - 121 of 1,346 reviews

Reviewed November 29, 2012

I came to the hotel for a convention. This is a good hotel for business travelling.
Very good rooms with a desk in them. Good bathroom and facilities.
I had some trouble placing my reservation, where the web page wasn't working properly and had to contact the hotel by phone and e-mail. Not even this way did they get my reservation right, but we got our rooms anyway as the hotel wasn't full.
The restaurant is very good.
The hotel staff was very friendly and helpful.

  • Stayed: November 2012, traveled on business
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Thank McRae2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eder R, Guest Relations Manager at Tryp Sao Paulo Paulista Hotel, responded to this reviewResponded November 30, 2012

Dear Customer,

We would like to thank your kind comments regarding your stay with us and our staff.
We hope to soon have the pleasure to welcome you again at TRYP Paulista!

Sincerely,
Eder Ribeiro – Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2012

For a short stay, the Tryp Paulista will do just fine. Fairly quick check in, nice and friendly front desk staff will set you up. The upgrade I was given was nice. I cannot tell if a regular room would be smaller than the one I got. I hope not. It was very clean, nice and comfortable bed, and a small but very clean bathroom. The wifi was lousy. You had to be close to the door to get a decent signal. From the bed, no signal. Breakfast was very short on fruit choice, otherwise ok. Would go back, but for on short short business trip.

  • Stayed: November 2012, traveled on business
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Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eder R, Guest Relations Manager at Tryp Sao Paulo Paulista Hotel, responded to this reviewResponded November 30, 2012

Dear Mr. Peter,

Thank you so much for having taken the time to inform us your comments regarding your stay with us, which contribute to improve our services.
We will be looking forward to welcoming you back at TRYP Paulista many other times in the future.

Sincerely,
Eder Ribeiro – Services Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2012

You get a lot for your money here. The rooms are comfortable although baths are a bit small. Free wi-fi and you can upgrade for faster bandwith. Staff are great. I had a problem with a package and the entire front desk had been informed and were as helpful as they could be. I did not have noise problem and my room faced the dry cleaners. The hotel is 1 1/2 blocks from Paulista Street - the main artery that runs through the financial district. Across Paulista is a wide range of restaurants and some shopping. 1/2 block from the hotel is a very popular 24-hour restaurant and limited item grocery store.

Room Tip: Ask for a room facing the street.
See more room tips
  • Stayed: November 2012, traveled on business
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Thank SamanthasDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eder R, Guest Relations Manager at Tryp Sao Paulo Paulista Hotel, responded to this reviewResponded November 14, 2012

Dear Customer,

We would like to thank your kind comments regarding your last stay with us. We hope to soon have the pleasure to welcome you again at TRYP Paulista!

Sincerely,
Eder Ribeiro – Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2012

Great value and great location, very friendly and accommodating staff! Room was bigger than expected-and the hotel is extremely clean! Would highly recommend and will be back! Really can't beat it for the price!

  • Stayed: October 2012, traveled on business
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Thank Lizsail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eder R, Guest Relations Manager at Tryp Sao Paulo Paulista Hotel, responded to this reviewResponded October 15, 2012

Dear Customer, we would like to thank your kind comments regarding your stay with us.
We hope to soon have the pleasure to welcome you again at the TRYP Paulista!
Sincerely, Eder Ribeiro – Services Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2012

I stayed at the Paulista while visiting Sao Paulo for two days. I only reserved one night, but opted for the early check in and had to pay 1/2 night extra and it was well worth it to enjoy the breakfast buffet. I booked the hotel thru Hotels.com and didn't realize until check out that my breakfast wasn't covered for the early check-in. Oh well. Anyways the breakfast buffet was awesome, typical Brazilian menu, so no complaints there. The rooms were a good size, but a bit on the cold side at night. I chose the Tryp because of the breakfast, proximity, and sauna. Unfortunately, I only got 2 out of 3 because the sauna is in need of repair. The machine/room was fine but the door wasn't sealed properly and it took forever for the temp to reach 20C. After waiting 20 mins for the temp to reach 25C I gave up because the door kept letting in cold air.

Other than being disappointed about the sauna, there are no other complaints. The pool area is rather small, but I didn't choose the hotel for the pool. Paulista is only 5 min walk away and Bella Paulista (bakery) is right across the street. The employees were great and the bellhop even helped me get a cab that accepted VISA so I could get to the airport on time. I would stay here again.

Room Tip: Ask for a room above the first floor on the street facing side.
See more room tips
  • Stayed: September 2012, traveled solo
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Thank badusoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eder R, Guest Relations Manager at Tryp Sao Paulo Paulista Hotel, responded to this reviewResponded October 3, 2012

Dear Customer, we would like to thank your kind comments regarding your stay with us.
We hope to soon have the pleasure to welcome you again at the TRYP Paulista!
Sincerely, Eder Ribeiro – Services Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2012

Stayed here for 4 nights for business and the only reason it is not getting a better rating is that as a business hotel it lacks in a few aspects.

São Paulo is mostly a business destination and as such I would imagine many visitors to this hotel are business travelers.

Service at the hotel was always very friends and helpful. They do a good breakfast at a reasonable price with a wide selection of dishes to suit all tastes.

My biggest gripe with this hotel is that they sell it as "free wifi", which was one of my deciding factors when settling on this hotel. However, once there you realise that their "free" wifi service is so slow and weak that you cannot use it for much at all. As I had to do work while there, I ended up having to pay for wifi, which was suddenly perfect high speed. This really annoys me - ether offer a service or don't!

Plug outlets are also placed is stupid locations, like under the desk, so you had to crawl around under the desk to be able to plug in you laptop, which doesn't make sense.

One of my wake-up calls was 1 hour late - the other 3 were on time.

A good hotel overall but a few issues gave it just an average rating.

  • Stayed: August 2012, traveled on business
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Thank WarwickintheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eder R, Guest Relations Manager at Tryp Sao Paulo Paulista Hotel, responded to this reviewResponded September 21, 2012

Dear Customer, thank you for choosing TRYP Paulista as your hotel in Sao Paulo. We apologize for not fully meet your expectations with our internet bandwidth. We are taking the necessary measures to improve this aspect for your next stay. Thank you so much for having taken the time to inform us your comments regarding your stay with us, which contribute to improve our services. We will be looking forward to welcoming you back at the Tryp Paulista many other times in the future. Sincerely, Eder Ribeiro – Services Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tryp Sao Paulo Paulista Hotel

Address: Rua Haddock Lobo 294, Sao Paulo, State of Sao Paulo 01414-000, Brazil (Formerly Meliá Comfort Paulista)
Phone Number:
Location: Brazil > State of Sao Paulo > Sao Paulo > Consolacao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Sao Paulo
#16 Family Hotel in Sao Paulo
#21 Green Hotel in Sao Paulo
#33 Business Hotel in Sao Paulo
Price Range: $78 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tryp Sao Paulo Paulista Hotel 3.5*
Number of rooms: 146
Official Description (provided by the hotel):
TRYP Sao Paulo Paulista HotelSTAY IN THE HEART OF IT ALLTucked in the financial and entertainment center of Sao Paulo, our TRYP Sao Paulo Paulista hotel puts sensational shopping, gourmet international cuisine, pulsating night life and everything cool about Sao Paulo in easy reach. Get the inside scoop on the hippest spots from the expert staff at our Sao Paulo, Brazil, hotel near Paulista Avenue.From our sleek, modern design to our spacious penthouse suites, our Sao Paulo, Brazil, hotel boasts the special touches that make a stay unforgettable. Plan your day using free Wi-Fi Internet access, and power up with our premium breakfast buffet. Our gym makes it easy to get in a workout, and our pool and sauna are perfect for relaxing after a long day. Toast the evening over a cocktail in our lobby bar, then dine in our restaurant before taking in the night life. Meeting space means you can easily get work done. ... more   less 
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Also Known As:
Tryp Paulista Hotel Sao Paulo
Tryp Bela Vista
Tryp Sao Paulo Paulista Hotel Brazil

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