I had very high expectations after the #1 Tripadvisor ranking. My room was just ok. Very small bathroom and it could have used a comfortable chair for relaxing. The internet was a bit slow. The location is good with easy and safe access to the Paulista Ave and a close subway stop.
However, the one thing this hotel excels at is customer service. Dessert was delivered to my room free of charge as a thank you, bottles of water were given for free and champagne was offered at check in. The staff at the front desk was really helpful with recommendations and directions. The concierge was also extremely helpful with fun dinner and bar suggestions.
- Official Description (provided by the hotel):
- The cosmopolitan city of São Paulo, the financial capital of Latin America, is the setting for the five star L' Hotel Porto Bay São Paulo. Situated on Alameda Campinas, 50 metres away from the corner of Avenida Paulista, and close to the best restaurants, bars, museums and stores selling the most emblematic brands in the world, L' Hotel Porto Bay São Paulo offers a central location without the bustle of the main avenue. Designed in a European style, the sophistication of this boutique hotel is perfectly complemented by high standards of service and comfort. Particular care has been taken with the quality of products and materials used in the hotel. Single pieces of Art can also be found, for example the presence of a Flemish tapestry woven in Brussels in the second half of the XVIth century bought at a Christie's auction in London. This 84 room boutique hotel has a restaurant, SPA, indoor pool, gym and offers a very personalised standard of service. Special occasions, weddings, shopping, art and culture... Special, personalised events designed to meets its guests' requirements. L'Hotel Porto Bay São Paulo offers free Wi-Fi throughout the whole hotel. ... more less
- Reservation Options:
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- Also Known As:
- L'Hotel PortoBay Sao Paulo Brazil